Kandji
KandjiReviews from AWS customer
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Fast Implementation and Easy Migration Automation
What do you like best about the product?
It truly shows. I spend less time in the portal than I did with our previous MDM solution. It took me about a week to understand the basic workflows, and then less than two weeks to have something fully implemented and ready for migration. Their migration automation was very easy to use, and it created a good end-user experience on our side.
What do you dislike about the product?
I wouldn’t say I dislike it, but I was hoping new features—such as the simplified PSSO—would be available, and that we could use Dynamic SCEP instead of Static or even the ability to select either or.
What problems is the product solving and how is that benefiting you?
This has helped us eliminate a lot of technical debt. With our previous MDM solution, we constantly had to build customizations just to meet our needs. The problem was that when the MDM provider eventually released updates, they would often break our setup. Now I can quickly test new features on the fly without needing a separate sandbox environment, which makes it much easier to adapt without risking disruption.
Effortless Onboarding and Seamless Integrations
What do you like best about the product?
The onboarding was smooth, the interface is easy to use and the integrations are well documented, quick to implement.
What do you dislike about the product?
Really the only downsite is that it doesn't cover Android.
What problems is the product solving and how is that benefiting you?
99% of our workstation are macOS, Iru allow us to remote manage them.
Strong Security Features, but User Experience Needs Improvement
What do you like best about the product?
The features are sufficient to provide the necessary security controls without custom scripts. For admins it's plug and play, set and forget
What do you dislike about the product?
Sometimes the UX for end users is lacking (it doesn't show errors if a user tries to enter the wrong password) or tries to overwhelm them with notifications; as a result, users start to ignore them. After that, macOS updates are enforced, and it isn't clear to users why their device was rebooted.
What problems is the product solving and how is that benefiting you?
Iru automates our device provisioning process. It solves the problem of manual setup by allowing zero-touch deployment for new hires, which reduces the time IT spends on individual machine configuration.
Exceptional for Mac Management
What do you like best about the product?
The ability to centrally manage devices effortelssly is what makes Kandji the most special to us.
What do you dislike about the product?
The one thing i dislike about Kandji is its lack of support for Non MAC devices
What problems is the product solving and how is that benefiting you?
Iru is allowing to seamlessly deploy devices from purchased to configuration to deployment by way of zero touch.
Kandji/Iru: The Easiest Way to Manage Your Growing Apple Fleet
What do you like best about the product?
The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance.
What do you dislike about the product?
While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs.
What problems is the product solving and how is that benefiting you?
Iru is solving our biggest challenge of maintaining a consistent security and compliance baseline across our rapidly growing fleet of Apple devices. It allows us to remotely enforce encryption, install critical security updates, and deploy required applications automatically. Crucially, Iru has made our device provisioning entirely hands-off. We can now simply ship a brand-new device directly to a user, and it automatically enrolls, configures, and secures itself right out of the box (OOBe) using Kandji's integration with Apple Business Manager. The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location.
Effortless Integration and User-Friendly Experience
What do you like best about the product?
What stands out to me is how easy it is to use, along with its seamless integration with the tools we already rely on. Since all our devices run on MacOS and our company is organized through Google Workspace, the integration works flawlessly for our needs.
What do you dislike about the product?
After using it for a year, the only difficulty we've encountered is having to add a new item—and remembering to do so—whenever a major OS release occurs.
What problems is the product solving and how is that benefiting you?
The product ensures that our devices stay secure and compliant with our internal policies, helping us achieving ISO 27001 standards as well as the Spanish Cybersecurity Framework (ENS).
Great for security, apps instaling and monitoring activity
What do you like best about the product?
Admin access is temporary and I'm free of responsability for installing non desired apps, I update install and uninstall only the apps approve by my employeer and that way about secutrity breachs
What do you dislike about the product?
Nothing, it works perfect for my position
What problems is the product solving and how is that benefiting you?
My managers know which apps I use and I cant install anything non corporate related
Simple MDM for IT teams, but can be distracting for end users
What do you like best about the product?
Kandji makes managing Macs much easier compared to other MDMs like Jamf. It lowers the skill barrier for IT teams while still giving us the same outcomes. Features like Managed OS for enforcing updates, Auto Apps for third-party patching, and Passport for IdP logins have been very useful. It’s straightforward to set up, scales well for large fleets, and gives good visibility into what’s happening. Overall, it saves time and reduces the amount of manual effort needed.
What do you dislike about the product?
The biggest downside is how intrusive the notifications can be. End users often get constant alerts about updates, even ones scheduled far in advance, and there’s not much flexibility to pause or mute them. This can be distracting during focus time and can hurt the employee experience. While the tool is great for IT, it could use improvements to make the user side less disruptive.
What problems is the product solving and how is that benefiting you?
Kandji helps us enforce OS and app updates consistently, keep our Mac fleet secure, and simplify identity-based logins. It reduces the overhead of managing devices across hundreds of employees and ensures compliance without a lot of manual work. While end-user experience isn’t perfect, from an IT perspective it’s been reliable and efficient.
Excellent MDM for medium size businesses
What do you like best about the product?
The ability to push apps and updates to all users or hold updates if there are concerns.
What do you dislike about the product?
Changing a users password if they forgot it or there are issues with the computer is an ordeal. I wish it was easier to force a password change.
What problems is the product solving and how is that benefiting you?
Pushing new apps seamlessly and setting up new computers.
The best device management application out there
What do you like best about the product?
How easy it is to manage devices, the user friendly platform, and most importantly the scalability.
What do you dislike about the product?
Nothing I can think of that I dislike about Kandji.
What problems is the product solving and how is that benefiting you?
Managing mobile devices in the company which benefits me because it makes our overall security better. Also the device reporting helps us with our security certifications for HITRUST.
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