Kandji
KandjiReviews from AWS customer
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Kandji MDM for Apple devices
What do you like best about the product?
Kandji has significantly simplified macOS management. Software deployments are quick and efficient, often completed within minutes, especially with the help of Ready Apps.
What do you dislike about the product?
Scripts cannot be executed as the logged-in user unless the script itself is specifically configured to do so.
What problems is the product solving and how is that benefiting you?
Software deployment for MacOS devices, patching and management in general. We now have improved visibility of the managed devices.
Great tool for keeping Apple devices under control
What do you like best about the product?
Kandji makes it really easy to manage iPhones without needing to be an Apple expert. The setup was quick, and I love how everything just works out of the box. Automated updates, security policies, and remote controls save us a lot of time. It’s also nice how it integrates smoothly with Apple Business Manager. Plus, their support team is actually helpful, which is rare these days.
What do you dislike about the product?
Honestly, there’s not much to complain about, but I wish the reporting tools were a bit more customizable.
What problems is the product solving and how is that benefiting you?
Kandji helps us keep all our Apple devices secure, updated, and compliant without having to manage each one manually. Before, setting up new Macs or pushing security policies took forever—now it's all automated. It’s saved our IT team a lot of time and headaches, especially when onboarding remote users or rolling out updates across the company. It also gives us peace of mind knowing our devices are locked down and in line with company standards.
A very helpful tool
What do you like best about the product?
What I like best about Kandji is its seamless automation and zero-touch deployment for Apple devices. The interface is intuitive, Auto-Apps simplify app updates, and security features are robust. Plus, their customer support is top-notch—quick, helpful, and knowledgeable. It’s a powerful all-in-one solution for Mac fleet management.
What do you dislike about the product?
While Kandji is a strong Apple MDM solution, a few things could be improved. The pricing is also on the higher side for smaller teams.
What problems is the product solving and how is that benefiting you?
Kandji is solving the challenge of managing and securing a growing fleet of Apple devices across our organization. It simplifies onboarding with zero-touch deployment, ensures compliance with automated updates and security controls, and centralizes app management. This saves us hours of manual work, reduces risks, and improves employee productivity.
Essential MDM Platform – Innovative & Powerful Features
What do you like best about the product?
Kandji MDM has been absolutely essential for managing our fleet of macOS devices. From a Mac Admin perspective, the pre-configured library items for device policies and the off-the-shelf Auto Apps are standout features — allowing us to install and update applications at scale effortlessly across the organisation.
Compared to other MDM tools, Kandji truly differentiates itself through continuous improvements, fast feature releases, and industry-leading innovation. Integrations like Single Sign-On with Okta, Automated Device Enrollment (ADE), and their new Threat Protection module have transformed how we manage security across our devices.
Their support team is excellent — quick to respond with deep technical knowledge — although, in most cases, their intuitive, user-friendly UI means support is rarely needed. The documentation and articles are consistently updated and reliable, making adoption and ongoing management incredibly smooth.
During the enrolment phrase, we migrated within a few days and could easily onboard devices through a URL making it very easy for non technical users to enrol.
Compared to other MDM tools, Kandji truly differentiates itself through continuous improvements, fast feature releases, and industry-leading innovation. Integrations like Single Sign-On with Okta, Automated Device Enrollment (ADE), and their new Threat Protection module have transformed how we manage security across our devices.
Their support team is excellent — quick to respond with deep technical knowledge — although, in most cases, their intuitive, user-friendly UI means support is rarely needed. The documentation and articles are consistently updated and reliable, making adoption and ongoing management incredibly smooth.
During the enrolment phrase, we migrated within a few days and could easily onboard devices through a URL making it very easy for non technical users to enrol.
What do you dislike about the product?
Honestly, nothing. We moved away from a competitor to Kandji and have not looked back. It’s a product that’s genuinely hard to fault, and I’ve seen even the most seasoned IT and Security professionals impressed by how easy and powerful it is to use.
What problems is the product solving and how is that benefiting you?
We needed Kandji to ensure full compliance with our security policies across the organisation, particularly to achieve certifications like Cyber Essentials Plus. Kandji automates the deployment and updating of critical tooling without manual input, and enforces a wide range of technical controls — including local macOS settings, device restrictions, and seamless integration with our Identity Provider (IDP) for Single Sign-On.
I also really appreciate Kandji’s built-in alerting and monitoring of policies, which dramatically reduces the time needed to maintain and manage our devices. Ultimately, it enables users to work with a frictionless experience while keeping our systems and data protected at the same time.
I also really appreciate Kandji’s built-in alerting and monitoring of policies, which dramatically reduces the time needed to maintain and manage our devices. Ultimately, it enables users to work with a frictionless experience while keeping our systems and data protected at the same time.
A Seamless and Efficient MDM Experience
What do you like best about the product?
Extremely simple and intuitive to use
Seamless device enrolment
Excellent support (Nick deserves a shoutout!)
Fast and knowledgeable issue resolution
Clean UI design
Powerful information and reporting tools
Comprehensive written documentation
Seamless device enrolment
Excellent support (Nick deserves a shoutout!)
Fast and knowledgeable issue resolution
Clean UI design
Powerful information and reporting tools
Comprehensive written documentation
What do you dislike about the product?
Compliance options require a separate purchase
Endpoint security isn’t included and must be sourced separately
Lack of video tutorials for users who prefer visual guidance
Endpoint security isn’t included and must be sourced separately
Lack of video tutorials for users who prefer visual guidance
What problems is the product solving and how is that benefiting you?
We needed a centralised solution to deploy and manage iPads across multiple hotel locations throughout the country. Managing devices manually or through fragmented tools wasn’t scalable or secure. Kandji has solved that problem brilliantly by giving us one unified platform to handle everything—from enrolment and configuration to compliance and monitoring.
With Kandji, we can now remotely manage, secure, and update all our iPads from a single dashboard, saving significant time and ensuring consistency across every site. This not only reduces the burden on our internal IT resources but also gives us peace of mind knowing each device is compliant and operating as intended.
The ability to streamline our device management into one platform has been a huge operational benefit, especially for a business like ours with multiple physical locations.
With Kandji, we can now remotely manage, secure, and update all our iPads from a single dashboard, saving significant time and ensuring consistency across every site. This not only reduces the burden on our internal IT resources but also gives us peace of mind knowing each device is compliant and operating as intended.
The ability to streamline our device management into one platform has been a huge operational benefit, especially for a business like ours with multiple physical locations.
Great way to eliminate the need for most IT
What do you like best about the product?
Mac-specific and simple to use - an essential part of our security platform. Support is amazing.
What do you dislike about the product?
Some more IT tools such as asset management (beyond devices), ticketing, and, particularly for us. RADIUS/RADSEC tools for seamless/cloud WPA 3 Enterprise would be super handy - but am sure they will get to this.
What problems is the product solving and how is that benefiting you?
Device and user management
Kandji is a great value and the support team is top knotch
What do you like best about the product?
The Kanji interface and support team are extremely user-friendly and knowledgeable. In demo'ing other MDM and EDR offerings the best bang for the buck has been with streamlining our solution with Kandji.
What do you dislike about the product?
I would like to see more dynamic pricing structure. being able to better taylor our subscription to the number of devices we have.
What problems is the product solving and how is that benefiting you?
It simplified our administration of our devices and gave us amazing visibility into how our users are using their computers, allowing us to audit and control the software installed and now with the addition of the EDR and vulnerability solution, great insight into how to refine our library items to ensure our users OS and applications stay up to date.
Kandji offers all the different services we need to manage our businesses 350 Apple Devices!
What do you like best about the product?
Our experience with our CSM, Kaylee, has been FANTASTIC! We have had such a great experience with everyone on the team we've dealt with and the software is great and easy to use. Our employees love the quick access to the mobile app and managers love how simple it is to teach employees how to utilize it.
What do you dislike about the product?
It would be great if we could edit device information from the main list instead of going into each device and change everything individually.
What problems is the product solving and how is that benefiting you?
We are able to find lost devices (which happens A LOT) and track who owns each device with ease
A Great Apple MDM Solution that Cuts Through the Complexity
What do you like best about the product?
Kandji combines powerful features with a fairly simple and intuitive interface and dashboard. There are built-in "auto apps" available making it simple to deploy apps via drag and drop to Blueprints that you can assign devices to. The auto-enrollment process for new or wiped devices that are already in Apple Business Manager is fairly simple as well. Also, there is great customer support. The password sync between the local Mac user and access identity providers such as Google Workspace, is a great asset to have.
What do you dislike about the product?
While the manual enrollment process for existing devices is easy enough for non-technical users, it would be great if there was a universal script or method that was as seamless as the auto-enroll process for new devices. Also, a small percentage of users have run into some difficulties with the password sync feature after changing passwords via the primary access identity provider.
What problems is the product solving and how is that benefiting you?
Kandji helps with managing devices and securing those devices and data through the lifecycle of new staff enrollment to turnover. The vulnerability feature helps give insight to issues before they become larger problems. The ability to remotely lock and wipe machines gives me peace of mind for staff who are in another location. Kandji has helped us reduce costs by transitioning from a managed service provider to managing our devices in-house.
Stellar MDM platform for Apple Products.
What do you like best about the product?
What I like best about Kandji is their ease of use and vast support system. I have used almost every major MDM under the sun and they pale in comparison to Kandji. Being easy to use is one thing, but having 24/5 support for enterprise needs is totally insane. Need direction? A script? To talk to a REAL person? Yeah- Kandji has that, and not just to meet a minimum requirement, they go above and beyond to ensure that your use case needs get addressed. The fact that they help you easily implement from scratch or migrate your fleet from an existing MDM-- is just absolutely unheard of. So huge shoutout to Kandji and the amazing feature set and staff!
What do you dislike about the product?
The only thing I don't like about Kandji is that it can't do Windows or Linux devices hahahahahahaha! I wish that Windows and Linux had an MDM platform as inclusive, vast in feature set and as easy to use and implement as Kandji is for Macs.
What problems is the product solving and how is that benefiting you?
We needed an MDM to manage out fleet that would allow our admins time BACK. It is not feasible to have several dedicated technicians to just MDM support for managing a large fleet of devices. Kandji allows us to customize our deployment, set it and then forget it. It's absolutely hands down the best MDM for Macs that is available in the market.
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