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Kandji

Kandji

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

772 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Shann B.

Kandji simplifies Apple management... Great Apple MDM!

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Kandji was easy to setup and easy to deploy. They have many preloaded library items, making it very easy to build and manage blueprints for even novice Apple administrators. Deployment and management is very straight forward and their tech support articles are well written and maintained current. The built in text based chat support option is a great bonus for those quick questions you may have. I highly recommend this product for anyone in the market for an Apple MDM.
What do you dislike about the product?
I have used the product for over a year now and don't have anything negative to say. The product works as advertised, is easy to use, and the interface is inutitive and well thought out.
What problems is the product solving and how is that benefiting you?
All of our devices are now enrolled and being managed by Kandji. This has reduced the IT Helpdesk burden and standardized user experiences.


    Johnny E.

Clean UX, easy to understand and great support

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Customer/Tech support has been quick and helpful
What do you dislike about the product?
Detailed Reporting features are lacking.
What problems is the product solving and how is that benefiting you?
End user device management. FV encryption/security and App deployment.


    David F.

A User-Friendly MDM Solution

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
As a tech professional whose tasked with managing hundreds of Mac devices, Kandji has quickly become my go-to tool on a daily basis. I find the platform to be both user-friendly and granular in a way that delivers simplicity and usefulness in what can usually be a complex world of device management.

One feature of Kandji's that I feel stands out is its use of blueprints. Blueprints streamline processes such as onboarding new devices, implementing updates, pushing new applications, and more. Having such an efficient tool ultimately saves me time and enables me to dive into other projects, as needed.

Overall, the UI is very intuitive and I appreciate its clear and concise structure.
What do you dislike about the product?
Honestly, there isn't much to dislike about Kandji, in my opinion. It does exactly what I need it to do and anything I've had trouble navigating is quickly addressed by the Kandji support team.
What problems is the product solving and how is that benefiting you?
Kandji solves a few different problems for our org, including:

Device Management: Configurations, updates, computer health, are all easily managed via Kandji's user friendly portal.

Streamlined Onblarding: Blueprints in combination with LiftOff make onbaording a breeze.

Device Assignments: Assigning devices to users and being able to assist with lockouts or resets is easily performed within each device's profile.


    Museums and Institutions

Exceptional Service and Commitment

  • July 31, 2023
  • Review provided by G2

What do you like best about the product?
The best part of Kandji are the representative that assisted me in subscribing to the service. They were very informative and courteous. They have explain and answered all my question to ensure I am getting the right product for the organization.
What do you dislike about the product?
I have no dislikes at the moment all the information that was explained and presented to me was spot on.
What problems is the product solving and how is that benefiting you?
Kandji is solving the following.
1. management of assets
2.unified configuration to all similar devices and departments

This benefits us by utilizing our time to focus on other things. Having a single point of management for all the iOS devices it is really easy to manage.


    Zachary B.

Kandji Review

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
We have been with Kandji almost since their inception. They have gone above and beyond in terms of support and features. They make my life as an IT Manager simple and straightforward. I would absolutely recommend them to any organization using Apple hardware
What do you dislike about the product?
Nothing absolutely nothing they are marvelous.
What problems is the product solving and how is that benefiting you?
They have made managing my Mac environment seamless.


    Computer & Network Security

Easy to manage MDM with great CIS rulesets

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
-CIS parameters that can be easily applied
-Apple Store Apps can be integrated
-Works without having issues
-Easy to use
What do you dislike about the product?
-No Audit logs available yet
-Could support more apps (competitors are similar)
What problems is the product solving and how is that benefiting you?
Patch management for your macos devices.
Applying security standards like CIS.


    Ben L.

Kandji makes Mac management a joy

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
Has many options to help organize device policies for easier management and maintenance of many devices in an organization.

Kandji's Auto-Apps feature makes managing, installing, and updating dozens of popular software titles a breeze. I also love that they continually add new software titles.

Kandji's customer support is the best I have ever experienced! They respond quickly and with the information needed to address my problems. When required, they provide custom scripts that I can deploy through Kandji to do what I want to do with Macs.

The prebuilt library items and security-focused blueprints make deploying key things much more accessible than other MDMs.

Their Auto-enrollment and Liftoff features provide help to deploy Macs rapidly.

The direct management options for each device (reboot, shutdown, erase, set name, lock, etc.).
What do you dislike about the product?
Providing a maximum of 5 days of warning before forcing macOS updates will occasionally catch a user off-guard. I know the macOS update portion is being rewritten, and I look forward to those updates.
What problems is the product solving and how is that benefiting you?
We needed a cost-effective way to provide an excellent customer experience for Mac users, maintain device software control, enforce organizational policy, and reduce the IT management resources required. Kandji checked all of those boxes for us.


    Hayden F.

The Best Onboarding/Migration in the MDM world.

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
We made the switch from Jamf to Kandji. Kandji has the best onboarding / migration process I have seen. Liftoff and Self Service look like it was developed by Apple. We are managing iOS,tvOS, and macOS in a K-12 environment and couldn't be happier.

Everything just works!
What do you dislike about the product?
As of now, I can't find anything about Kandji I dislike. Their support is top-notch.
What problems is the product solving and how is that benefiting you?
Auto-App updates, and the consistency of adding more and more apps. We spent HOURS dealing with patch management.


    Eunice H.

Makes MDM easy!

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
-Easy to set up
-Great support
-UI is easy to understand and looks great

As someone who hasn't managed a MDM before, this made the entire process very easy and we were able to set everything up within a week or two.
What do you dislike about the product?
So far we haven't run into any issues since our set up is pretty standard.
What problems is the product solving and how is that benefiting you?
Computer/asset management.
SOC 2 compliance
HIPAA Compliant


    Jayson H.

The Best Apple MDM Around

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
We've used and tested several MDM's and Kandji has proven to be the best one. We highly value knowledgeable and speedy support, and Kandji went above and beyond in this category. They have also taken note of the shortcomings of other MDM's and implemented in-house solutions to better the environment for the user and the admin.
What do you dislike about the product?
We've been using Kandji for several months, and I haven't found anything wrong they couldn't solve within a day through the support. If I had to pick something, the devices tab only lists 25 by default, so it is the slightest inconvenience to change it to a higher value. I have submitted a feature request for this to be modifiable, so hopefully, we'll get that feature soon!
What problems is the product solving and how is that benefiting you?
Kandji is leading the MDM space in functionality and support. They have exceeded my expectations and made me wish every company adopted their engineering and support team.