Kandji
KandjiExternal reviews
769 reviews
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Top tier services
What do you like best about the product?
-Ease of use
-Accessibility
-Up-time
-Blueprints
-Settings
-Management of software and applications
-Support
-Accessibility
-Up-time
-Blueprints
-Settings
-Management of software and applications
-Support
What do you dislike about the product?
-Does take some time to connect to Kandji service portal from time to time
-First-time setup can be difficult
-First-time setup can be difficult
What problems is the product solving and how is that benefiting you?
We can manage all enterprise-level equipment and have established blueprints and processes for all of our IT assets going forward.
We are now able to do proper asset management and are very happy with the products offered.
We are now able to do proper asset management and are very happy with the products offered.
Recommendations to others considering the product:
-Effectiveness
-Cost
-Ease of management
-Features
-Support
Give this software a chance. A fantastic alternative to other products out there that gives you TOP tier service and can make asset management 1000% easier.
-Cost
-Ease of management
-Features
-Support
Give this software a chance. A fantastic alternative to other products out there that gives you TOP tier service and can make asset management 1000% easier.
Perfect MDM for managing all Apple devices
What do you like best about the product?
Kandji has one of the best UI in an MDM that I have seen, and it's very easy to set up both the front and backend. I like the support team responding quickly and helping out with any questions we had, I think they have very good documentation that we can refer anytime.
What do you dislike about the product?
I think this is a great product, not a dislike but would like to see more Auto apps in the portal and the ability to support users remotely with built-in feature
What problems is the product solving and how is that benefiting you?
The biggest one for me is "zero-touch deployment", I use to spend a few hours setting up all the laptops manually with each new hire. After getting Kandji we are sending laptops directly from the apple store, this has greatly increased our onboarding experience
Best MacBook MDM solution I used so far
What do you like best about the product?
- Ease of use and setup
- Powerful features
- Helpful and efficient customer support
- Powerful features
- Helpful and efficient customer support
What do you dislike about the product?
- The pricing structure/tiers are not ideal but that might not be an issue for everyone.
What problems is the product solving and how is that benefiting you?
My previous MDM solution was buggy, slow, and pretty restrictive when it comes to customizability. The customer support was also slow to respond and not very helpful. Kandji solved all those issues. I discovered that their FAQ/Resource pages are very helpful and often times I find my answer there or at least a very good guidance document that can help me build custom scripts.
Recommendations to others considering the product:
I tested and worked with multiple other MDM solutions and this one was the best by far. The pricing structure might be a bit offputting but it saved me much time on Macbook administration and helped me make imaging/deploying much faster. These points were enough to justify the price for myself and our leadership.
Kandji makes my life easier
What do you like best about the product?
Auto Updates, auto provisioning, easy end-user setup
What do you dislike about the product?
I would like to see more apple support please
What problems is the product solving and how is that benefiting you?
CIS compliance. End-user automation and compliance
Recommendations to others considering the product:
tale your time with it and read everything.
Very easy to pick up for a Windows admin
What do you like best about the product?
Parameters and controls are well explained, so I know what I am applying.
Support team is super responsive as well.
Support team is super responsive as well.
What do you dislike about the product?
Nothing at the moment, the product is really easy to use.
What problems is the product solving and how is that benefiting you?
We need to manage a fleet of Macbooks and we don't have experience managing Mac. Kandji made it incredibly simple to pick up and start managing these devices. Enrollment/Liftoff process was smooth and Passport works like a charm.
Recommendations to others considering the product:
Start a trial and experience the product.
Simple and Powerful
What do you like best about the product?
The web interface is reliable and simple to use. The platform is intuitive enough that we don't need a dedicated IT role or consultant to ensure ongoing secure device management.
What do you dislike about the product?
There isn't much not to like, I hope they continue to expand options for iOS and tvOS devices, but their team is constantly pushing updates and expanding the offerings.
What problems is the product solving and how is that benefiting you?
We're a small organization that needs a light touch solution for device management as we operate in a space where data and device security is critical. Kandji makes it easy for us to monitor all our devices and ensure that if a devices was lost or stolen that the onboard data remains secure and can be remotely managed.
Recommendations to others considering the product:
If ease of setup and ongoing maintenance is a priority, it's hard to imagine a better MDM.
IT Support Specialist
What do you like best about the product?
There are many things I love about Kanji, but the number 1 is Kandji's support team, the support is amazing and you get help in the moment.
I am a one-person department and it is really hard to work with an MDM that requires so much maintenance, Kandji has made my job so much easier, from enrolling machines, deploying apps and pushing updates- I could not be happier, I will 100% recommend this to my colleagues.
I am a one-person department and it is really hard to work with an MDM that requires so much maintenance, Kandji has made my job so much easier, from enrolling machines, deploying apps and pushing updates- I could not be happier, I will 100% recommend this to my colleagues.
What do you dislike about the product?
There is nothing I can think of, I love Kanji!
What problems is the product solving and how is that benefiting you?
Deploying apps from the library- this is a major feature and they keep expanding the app library!
Remote Mac Management made Easier
What do you like best about the product?
*Liftoff is a top feature --> Ship the MacBook directly from Apple to employees in any country, Kandji takes care of the rest.
*One-Click Templates --> Push CIS level security settings on the tens of MacBooks in minutes
*Their support team --> They are instant and reactive
*Kandji passport integration with IAM solutions
*One-Click Templates --> Push CIS level security settings on the tens of MacBooks in minutes
*Their support team --> They are instant and reactive
*Kandji passport integration with IAM solutions
What do you dislike about the product?
*Reporting features could be better
At this stage, the available features are delivered greatly and they have a frequent update cycle. So having high hopes that it will be implemented soon.
At this stage, the available features are delivered greatly and they have a frequent update cycle. So having high hopes that it will be implemented soon.
What problems is the product solving and how is that benefiting you?
*Remote Mac management
*CIS Standard Compliance
*Endpoint Readiness for Certifications like ISO
*Saved a lot of time and local presence for setting up MacBooks. New employees are up and running in literally minutes.
*CIS Standard Compliance
*Endpoint Readiness for Certifications like ISO
*Saved a lot of time and local presence for setting up MacBooks. New employees are up and running in literally minutes.
Best MDM solution for Mac
What do you like best about the product?
Zero-touch deployment has been essential for my organization to ensure all laptops are provisioned perfectly to support work from home first.
What do you dislike about the product?
While the passport feature is great I find the lack of integration with Google Workspace is the only downside.
What problems is the product solving and how is that benefiting you?
I am solving remediations constantly without having to have hands-on. The benefit is being compliant to accomplish constant security compliance.
Recommendations to others considering the product:
If you are looking for the perfect mobile device management for your Mac fleet, Kandji is that and more.
Easy to use service with high quality support team
What do you like best about the product?
Good onboarding experience made it easy to setup and migrate all laptops to Kandji. Easy to add apps to the self-service app store. Good fast support who implemented the new suggested feature within a week.
What do you dislike about the product?
The mobile version of the website.
The UX for a few of the overview pages could be improved, such as the overview of the blueprints, it was not clear at first that I had to click into the blueprint to edit it.
The UX for a few of the overview pages could be improved, such as the overview of the blueprints, it was not clear at first that I had to click into the blueprint to edit it.
What problems is the product solving and how is that benefiting you?
Knowing that all our laptops are running with the latest versions of various applications and OS without needing any intervention from my side makes my job easier.
Recommendations to others considering the product:
Although it may be slightly more expensive than other competitors, the price is fare given the value from their support team.
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