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Kandji

Kandji | 1

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External reviews

464 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Great MDM solution

  • January 28, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to enroll and manage the fleet or laptops. Integration with 3rd party applications are very easy.
What do you dislike about the product?
Nothing is found at the moment. The only issue that we found was administering admin accounts on the laptops, however, the support team quickly assisted us in resolving the issue.
What problems is the product solving and how is that benefiting you?
Mobile Device Management and Inventory Management.


    Financial Services

Easy to use, especially for a non-IT person like myself

  • January 25, 2022
  • Review verified by G2

What do you like best about the product?
The interface is easy to navigate and the blueprints are easy to set up. I like how its designed to be super user friendly so you don't have to be an IT person.
What do you dislike about the product?
Some of the UI organization leaves some things to be desired. There some things that are a little hidden in the product that I think could be easier to find, but that's it.
What problems is the product solving and how is that benefiting you?
The mobile device supervision. We weren't tracking company technology assets before. Now we have a way to see everything. Makes my life a lot simpler.


    Leo V.

Kandji is going after Jamf with the big guns and winning

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
With Kandji, you get 99% of what Jamf does out of the box with a far more intuitive interface and setup time to get 100% deployed can be a day or less compared to Jamf's two weeks
What do you dislike about the product?
As with any new player, there's growing pains and little niggles. But nothing I've encountered has been a show stopper
What problems is the product solving and how is that benefiting you?
The problems I'm solving are the ones that Kandji is designed for, Apple MDM. It gets the job done without me having to continually work within the application
Recommendations to others considering the product:
The founders of Kandji did Jamf consulting for a decade. They got tired of working with a platform that wasn't evolving with the times or their customers. They saw the changing needs and times of their customers. Jamf wasn't going to work with them to develop their product more. So they started Kandji. I first got introduced to Kandji very early with their product. It blew me away that someone made an MDM solution that was clearly far easier to work in than Jamf. The concepts and principals of it were very easy to understand and the PoC I did I had running in a couple days.

Fast forward to my previous job where we migrated from Workspace One and current job where there was no MDM solution. My team was shocked to see that I had Kandji running in a day and deploying it to devices.

Will you get all the bells and whistles of Jamf? No. But you don't need them and Kandji is adding features and functionality at a very fast pace. Keep in mind that Jamf's UI hasn't changed much in the last 15 years when the product was called Casper.

Will you get a first class Apple device MDM solution that your management team and end users alike will enjoy using. Absolutely. Kandji gets the job done with less hassle, less man power and lets you sleep at night.

The best part, is, Kandji doesn't act like they're the only game in town and they're not going to strongarm you on pricing like Jamf will.


    Thrasyvoulos K.

The most user-friendly Apple MDM solution with an excellent support and onboarding experience.

  • January 17, 2022
  • Review verified by G2

What do you like best about the product?
I like the most that Kandji has designed a user experience that guides the admin to select the best (secure and convenient) options for each configuration item. Also, their Okta integration is thorough and has the foundations to become a game-changer for identity management + MDM.
What do you dislike about the product?
It takes a bit of time to understand the Parameters vs Library for some of the configuration items. After the initial learning curve though, it did not affect us a lot.
What problems is the product solving and how is that benefiting you?
We use Kandji to manage, provision and set up company-issued laptops for all of our employees. So far, it has made all relevant processes quite simple, and overall removed a lot of security vulnerabilities we had with our previous setup.


    Charlie K.

Kandji - clear winner for an Apple MDM

  • December 23, 2021
  • Review verified by G2

What do you like best about the product?
The product is simple to set up and use, but also powerful. Within the first 45 minutes of my trial, I had our mac build 85% of the way to zero-touch. That is an immediate refund in time, which equals money.
What do you dislike about the product?
I hate to be that guy, but no major dislikes as of yet. I guess I can be a little nit-picky, and say I wish I had the ability to clear alerts (ring central isn't installed, for example).
What problems is the product solving and how is that benefiting you?
As mentioned before, getting our machines as close to zero-touch as possible. We cut our Mac configuration time down from 90 minutes to about 15. That is a huge time saver for the IT department. In addition, this also provides a consistent mac deployment for our new hires. They get their machines, the way we intended to build them, every time.
Recommendations to others considering the product:
If you're considering a new Apple MDM, throw Kandji's hat in the ring. I've had a great experience with all of their internal teams, and the product is solid!


    Darrell K.

Easy/Seamless Turnkey MDM for Apple-only Companies

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
Kandji offers a fully-turnkey MDM system. What we love about Kandji:
- Super easy deployment
- Great dashboard of meaningful issues that need to be addressed
- Branded onboarding process
- Remote wiping process (this had to be done manually before and took us a ton of time)
- Custom script writing for our advanced admins
- Apple-specific solution
- One click integrations with the most popular software that we use
What do you dislike about the product?
Nothing so far. Every time we've had a question, we've gone onto livechat with Kandji and a real tech answers our questions within 1-2 minutes. No complaints at all!
What problems is the product solving and how is that benefiting you?
- Complete mobile device management across the entire org
- Upgraded security enforced
- Easy deployment of new laptops which skips 1-2 hours of customizations
- Remote wiping of machines for easy redistribution
- Auto-updates of apps
- Inventory management


    Hospital & Health Care

Great experience with Kandji

  • December 22, 2021
  • Review provided by G2

What do you like best about the product?
We have been using Kandji for a little over a year now and their support team has been great. Anytime I have had a question or concern they have always been able to help me in a timely manner. Kandji is always adding new features which is amazing. It is also very easy to use if you don't have experience with an MDM solution. Their help center also comes in very handy which I am always referring to, they have plenty of articles that walk you through on how to set up certain features.
What do you dislike about the product?
There are a few things that Kandji could definitely improve on but overall I think Kandji is doing great, they are always innovating and adding new features which is awesome!
What problems is the product solving and how is that benefiting you?
Kandji is our MDM solution for all of our Apple devices. They have helped save time on our onboarding process and having Kandji also helps with supporting our users. It allows IT to easily see basic information on the device in question and solve the problem quickly.


    John H.

Kandji provides very effective provisioning and management of our MacBook fleet

  • December 19, 2021
  • Review verified by G2

What do you like best about the product?
Liftoff (automated provisioning) is the key value feature for us, particularly given new pandemic working models. We can ship devices direct from Apple to teams members and use Liftoff to get them up and running immediately. The end user experience is simple and effective.
The Kandji technical team is very responsive to issues, with key staff also engaging with us via the macadmins slack workspace - this is super useful.
What do you dislike about the product?
Being policy focused, it's sometimes not immediately obvious where to find telemetry info. It's there, but you need to drill down into the device to find what you need sometimes.
What problems is the product solving and how is that benefiting you?
As mentioned above, primarily Kandji enables us to purchase and provision devices rapidly and at scale, eliminating the need to double-ship and manually touch devices.
The ability to use FileVault recovery keys for team members forgetting passwords is a great feature, as is the ability to unlock personal AppleIDs.
We also utilise the lock function to protect devices on offboarding/loss - a significant security benefit.
Recommendations to others considering the product:
I particularly like the fact that Kandji is innovative and willing to engage with us. Although we are limited in our size, I don't feel that I'm simply using a product from a huge vendor with no possibility to influence or engage in the development and evolution of the platform.


    François A.

Great fast support from the team

  • December 16, 2021
  • Review verified by G2

What do you like best about the product?
The support team is responsive and helpful, even when the issues appear to be caused by Apple OS rather than their software. They are going the extra mile to ensure our experience with their platform is great!
What do you dislike about the product?
Unfortunately, the experience is still not perfect. I would like to be able to have more data from the Kandji platform when things fail because it makes it hard to troubleshoot otherwise. Version control on the blueprints would also allow for a much better experience when we make changes to those.
What problems is the product solving and how is that benefiting you?
We can more easily manage our fleets of macOS and ensure all software are updated to the latest patch version. We can also ensure all devices have strict policies in place. Kandji allow us to do that through a friendly user interface.


    Information Technology and Services

Easy to use Apple MDM

  • December 16, 2021
  • Review verified by G2

What do you like best about the product?
Kandji is perfect for a startup like ours where we did not have a dedicated IT department. All of the features are easy to use and deploy, no certifications required!
What do you dislike about the product?
There are some features that their competitors have which are missing from their platform, but given how responsive they are, I wouldn't be surprised if they show up in Kandji in the near future.
What problems is the product solving and how is that benefiting you?
We are able to manage our Apple devices without a dedicated IT department. We have complete control over our devices and are confident that we are able to handle any issues that may arise.