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Kandji

Kandji | 1

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External reviews

471 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Simon B.

Easy to set up, use and manage.

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
Kandji makes management of an Apple device fleet very simple and streamlined. Easy to use and integrates really well into our environment and is the easiest Apple MDM solution I have used yet. Their customer support is very quick to answer any problems I have when their chat bot isnt able to and for the worst case of a stolen Mac or iPad, I can easily quickly log in and remotely erase and lock down the device.

The self service aspect of Kandji is also great by using Apple Business Manager to buy app licenses and using the Kandji admin console to apply apps to specific blueprints for easy rolling out of users and enforcing of updates to make sure security patches are installed.
What do you dislike about the product?
Now and again ive had devices lose the ability to sync to the MDM server but very seldomly, reinstalling the Kandji agent is very easy though.
What problems is the product solving and how is that benefiting you?
Making sure the users are using their Macs correctly as installed apps can be seen from the console.
Keeping data secure (lock down the Mac in case of theft.)
Internal app provisioning and security enforcement.


    Matthew G.

If you live in the Apple ecosystem, there really isn't a comparable product to Kandji!

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Kandji has been amazing to work with. There UI is clean and modern and relatively straight-forward. Any time we've encountered a unique scenario that wasn't straight forward, it was easy to connect to their support team and they were always quick to help and were extremely positive in their demeanor.
What do you dislike about the product?
The online reporting is still in its infancy so it's not great. Sometimes trying to put together information and have a great understanding of our ecosystem on the whole in terms of devices that are aging out or software usage isn't as accessible as I'd like. Also, they're pricing is a premium/luxury pricing. It's worth it but it's something to consider depending on where your business is. Other products are quite a bit cheaper but you do need to weigh what your time is worth.
What problems is the product solving and how is that benefiting you?
Our big challenge was managing devices on turnover and upgrades. We really needed a platform that would allow us to easily manage access to devices even if employees were no longer accessible.


    Telecommunications

Take Control of Your Apple Fleet with Kandji

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Kandji's intuitive design makes managing Apple devices a breeze, even for those without a tech background.
Their comprehensive features cover everything we need, and we love seeing new updates and enhancements every month.
And if we ever have a question, their support team is top-notch!
What do you dislike about the product?
They're aware of any limitations and are actively working to overcome them.
What problems is the product solving and how is that benefiting you?
Kandji simplifies the process of deploying OS and app updates, ensuring devices are always up-to-date and secure. This saves significant time and effort, while also minimizing disruptions for end-users.
Makes it easy to create and enforce security policies across your entire fleet of Apple devices, protecting sensitive data and ensuring compliance.
Zero-touch deployment and Self Service features streamline the onboarding process, making it quick and easy for new employees to get up and running. This improves the overall user experience and reduces the burden on ITOperations.


    Vasily S.

The overall best MDM solution for most of the SMB's working with MacOS/iOS and related

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
Kandji is simply excellent. From implementation and integration to daily use, it is very simple to use. It takes your traditional MDM and makes it more powerful and then simplifies it. The automation built directly into the solution, along with the built-in compliance tools, is a game changer for system administration. Many of the major applications in use today are automated, and they make reporting a breeze!
Additionally, the support is spectacular!
What do you dislike about the product?
In our case, the only thing that could be better is the ability to use Kandji to manage Windows devices.
What problems is the product solving and how is that benefiting you?
Reducing the effort in managing the daily routine in basically everything (policy, application updates, reporting, etc)


    Montana J.

Kandji for our Organization

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Our organization is in love with the Passport for signing in using our Entra IDs, as well as the Kandji Self Help Portal.
What do you dislike about the product?
The pricing model's smallest option is 50 devices, while we only have ~25.
What problems is the product solving and how is that benefiting you?
Kandji is allowing our users to securely sign into their devices.


    Channing R.

Lower cost MDM for SMBs

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
For smaller teams, its very easy to use and maintain. Also has many built in settings for pre-set defaults that can ensure a good level of security, compliance, and efficiency. Having Pre-set Apps for updates, installs and downloads is a great feature.Cost is a bit better, comapred to other larger MDM solutions. Works great with Apple Device Enrollment and Apple Business Manager.
What do you dislike about the product?
Comared to more robust systems, like JAMF, can be a bigger learning curve on how to set up more grainular permissions or policies. We are not able to just push 1 peice of software to 1 user, as it requires a whole new Blueprint.
What problems is the product solving and how is that benefiting you?
We have aout 60 Users with company purchased machines. Kandji helps us manage inventory, manage security, set policies, push updates and patches, allow employees to install approved softeware via self service or push, if we do not want, or cannot make them admins, presets the Wifi network without having to give user wifi password.


    Grant R.

The perfect MDM for a fledgling Mac admin.

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
Their Customer Support team have been fantastic. They've been super helpful whenever I've had an issue. They even followed up on a ticket I created, informing me that the issue had (finally) been resolved after 18 months.
What do you dislike about the product?
I would prefer that new features are added to the base subscription and not paywalled.
What problems is the product solving and how is that benefiting you?
Fleet compliance. Prior to Kandji, we would provision MacBooks for users, but after the onboarding we had no way to continue to enfore our policies. Since rolling out Kandji to our fleet, we have been able to ensure our users are keeping their devices up to date and in policy.


    Fred S.

A perfect MDM solution for our entire business ensuring end-to-end control

  • August 08, 2024
  • Review verified by G2

What do you like best about the product?
Kandji is user friendly for both administrators, end users and the entire team. By using Kandji we've taken control of our Apple devices (100% of the teams devices).
What do you dislike about the product?
There is little to dislike about Kandji. We've tested every major Apple MDM in the market and Kandji was above and beyond the best fit for our needs and by far the most versatile.
What problems is the product solving and how is that benefiting you?
Our team is distributed accross the UK, Europe & further afield. Using Kandji, we've taken control of our Apple estate, the primary device every team member uses to do their work. Using Kandji, we enforce software updates, restrictions on guest accounts, the rollout of applications and most importantly, single sign-on using our Google Workspace Directory as the authentication method.


    Shreekrishna T.

All in One MDM & EDR Solution IOS and OSX_Kandji

  • August 05, 2024
  • Review verified by G2

What do you like best about the product?
I have just enrolled in Kandji for my company. The MDM allows us to easily manage endpoint devices, and the EDR has amazing Maleware detection features. Customer chat support provides solutions and article. It is easy to integrate with Apple Business Manager and Just 2-3 clicks to enroll the devices. I like the feature that centralization of Applications and other preference setting that admin can set the parameter.
What do you dislike about the product?
Some feature are lacking like, Once I change the blueprint from the current profile, the previous blueprint policies still apply. For example, if one blueprint has AirDrop disabled and another has it enabled, AirDrop remain disabled even after switching to the blueprint that enables it.When I check with Support team, they suggest me to do manually and individully to all end devices. When we have a MDM on place, admin should have that level to do remotely and Kandji should add, admin should able to access the client Terminal to excute the command.
What problems is the product solving and how is that benefiting you?
Kandji helps to control end point devices, application deployment, set the parameter, track and control, malware detection and response the devices by making and implementing Blueprint policies;


    Brandon L.

Best MDM for a Mac with exceptional customer support

  • August 01, 2024
  • Review verified by G2

What do you like best about the product?
User-friendly - Kandji is easy to use and has a smart user interface
Support - Kandji's support team is knowledgeable, effective, and always ready to help
Blueprints - using blueprints to group devices and deploy apps and settings is straightforward
Auto-app library - the auto-app library makes app installation very simple
Implementation was very easy for our team despite headaches with our previous MDM (Meraki)
Integrations with Google Suite were fairly effortless
Great for teams who rely heavily on a smart MDM that doesn't need a dedicated team to upkeep
What do you dislike about the product?
One-off commands - blueprints can help organize systems but can be frustrating when trying to make one-off commands
Comparable pricing to other major competitors with better-individualized support, but still growing in features.
No remote access or ability to find missing devices.
What problems is the product solving and how is that benefiting you?
Kandji is solving our mobile device management needs with a team dedicated to supporting our small IT team (2 tech members), and it is making our deployment of tools and securing our work environment significantly better than our previous tool. It does not need any daily maintenance and can easily be run by our small team, with support being available from Kandji whenever needed from an Apple pro.