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Great Product + Great Support
What do you like best about the product?
I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution.
What do you dislike about the product?
While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time.
What problems is the product solving and how is that benefiting you?
Kandji solves our Apple device management challenges by streamlining setup, compliance, and security across the board. Tasks like app deployment, software updates, and policy enforcement are now largely automated, saving us valuable time and reducing human error. We also recently started using Kandji’s EDR (Endpoint Detection and Response), which provides real-time monitoring and threat detection for our devices. This extra layer of security further enhances our protection against potential threats and gives us added peace of mind. Overall, Kandji has helped us efficiently manage our fleet while maintaining a high standard of security.
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Best MDM platform we have used to date. Transferring from our old to Kandji was very smooth and easy
What do you like best about the product?
The support is by far the best. Just the speed of a resonse and the accuracy superseads all others.
The layout is very intuitive when creating new blueprints and enrolling devices.
The layout is very intuitive when creating new blueprints and enrolling devices.
What do you dislike about the product?
I would say the only dislike I have is the price went up but then again totally worth it for the time saved compared to other MDM suites.
What problems is the product solving and how is that benefiting you?
The ability to seperate out blueprints and profiles has been great in helping keep all of our clients devices better organized so we can then in turn support them in a more effecient and timely manner.
Very reliable and efficient MDM solution for Mac devices
What do you like best about the product?
Reliable product that is consistently updated with new features at a reasonable price per user
What do you dislike about the product?
Nothing at the moment keep up the great work !
What problems is the product solving and how is that benefiting you?
Maintaining ease of use and security for our Mac OS users
Easiest and most effective MDM solution for a Apple centric enviroment
What do you like best about the product?
Ease of adoption and policy definition based on blueprints or user groups.
What do you dislike about the product?
Hope it has future expansion towards other Operating Systems
What problems is the product solving and how is that benefiting you?
Kept our Apple machines compliant to our company rules while supporting remote and hybrid workflows.
Great MDM solution for Apple Devices
What do you like best about the product?
Great MDM solution for Apple Devices, Fast and helpful Customer support, UI is fantastic. Ease of integration with ABM. Great App Store and app update manager. Built in Anti-virus and malware detection is great. All in all fantasic software which meets all our needs for our Company.
What do you dislike about the product?
Wish there are more reporting tools and indepth in threat detection section. Lack of features in iPhone and Apple TV customisation
What problems is the product solving and how is that benefiting you?
Easy and fast managment for all our Apple Devices.
Well rounded RMM tool
What do you like best about the product?
The real-time support and ability to request for features to be added in future!
Easy to use and implement
Easy to use and implement
What do you dislike about the product?
Certain limitations like having a back end to run terminal commands from remotely without impacting the current user
What problems is the product solving and how is that benefiting you?
Applying business standards across our organisation and streamlining our new device setup process
Simple, easy to use software that ticks all the boxes
What do you like best about the product?
Coming from a small IT Team, Kandji has allowed us to effectively manage our fleet of Apple devices without constant manual, administrative work. For the most part, it's a set and forget tool that just works.
The onboarding process was simple and smooth. Support from Kandji is always top notch, and they are super quick at answering any questions we have.
The onboarding process was simple and smooth. Support from Kandji is always top notch, and they are super quick at answering any questions we have.
What do you dislike about the product?
Nothing specific comes to mind that we dislike about Kandji. The only thing worth mentioning is that Kandji provides quite an 'out of the box' set of features, when compared with some other products which are more tailored. For us, it was more valuable to have an out of the box, simple solution, however I appreciate some organisations would rather have the flexibility that is offered by other platforms.
What problems is the product solving and how is that benefiting you?
Managing Apple devices - pushing updates, enforcing patches, enforcing company policies.
Kandji is a recommended Apple MDM
What do you like best about the product?
It has a freindly well designed UI with many good features to control and monitor your Apple devices across your organization.
What do you dislike about the product?
Some limitations settings are not fine grinded enough.
What problems is the product solving and how is that benefiting you?
Kandji assinting in control and monitor all of my Apple devices across my organization.
Kandji MDM works perfectly in our eco system
What do you like best about the product?
I like Kandji MDM it is easy to use sync with Google Workspace and works perfectly.
What do you dislike about the product?
I don't like that it is build for Apple only.
What problems is the product solving and how is that benefiting you?
Sync with our Google Workspace infrastructure
Kandji, the best alternative Mac MDM
What do you like best about the product?
Kandji is an outstanding platform for teams that need powerful Apple device management without the complexity that comes with Jamf. It’s designed with ease of use in mind, making it the perfect solution for IT teams that don’t have the resources to handle Jamf’s more intricate setup and administration.
What really sets Kandji apart is its intuitive, user-friendly interface. The UI is clean, modern, and thoughtfully organized, which significantly reduces the learning curve for new users. Setting up devices, enforcing security policies, and managing deployments feels seamless compared to the layered configurations often required in Jamf.
Customer support has also been an outstanding feature. Other MDM's tend to push you to a very sizeable knoweldgebase while Kandji really does alot of the heavy lifting for you.That paired with some of the best onboarding/implementation team really helped stabilize our migration.
What really sets Kandji apart is its intuitive, user-friendly interface. The UI is clean, modern, and thoughtfully organized, which significantly reduces the learning curve for new users. Setting up devices, enforcing security policies, and managing deployments feels seamless compared to the layered configurations often required in Jamf.
Customer support has also been an outstanding feature. Other MDM's tend to push you to a very sizeable knoweldgebase while Kandji really does alot of the heavy lifting for you.That paired with some of the best onboarding/implementation team really helped stabilize our migration.
What do you dislike about the product?
While Kandji offers a sleek, user-friendly interface that simplifies Apple device management, it falls short when it comes to granular control and advanced configuration options—especially when compared to Jamf.
For IT teams that require deep customization, detailed scripting capabilities, and extensive policy management, Kandji can feel limiting. The platform’s focus on simplicity means that many advanced features are either not available or lack the flexibility that power users expect. Tasks that are easily configurable in Jamf, such as complex Smart Group logic, detailed device-level settings, or granular security policy tweaks, often require workarounds in Kandji.
For IT teams that require deep customization, detailed scripting capabilities, and extensive policy management, Kandji can feel limiting. The platform’s focus on simplicity means that many advanced features are either not available or lack the flexibility that power users expect. Tasks that are easily configurable in Jamf, such as complex Smart Group logic, detailed device-level settings, or granular security policy tweaks, often require workarounds in Kandji.
What problems is the product solving and how is that benefiting you?
Unification of Mac administration. I dont have a large team and this platform helps me maintain eyes on all devices.
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