Kandji
KandjiExternal reviews
769 reviews
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Great way to eliminate the need for most IT
What do you like best about the product?
Mac-specific and simple to use - an essential part of our security platform. Support is amazing.
What do you dislike about the product?
Some more IT tools such as asset management (beyond devices), ticketing, and, particularly for us. RADIUS/RADSEC tools for seamless/cloud WPA 3 Enterprise would be super handy - but am sure they will get to this.
What problems is the product solving and how is that benefiting you?
Device and user management
Kandji is a great value and the support team is top knotch
What do you like best about the product?
The Kanji interface and support team are extremely user-friendly and knowledgeable. In demo'ing other MDM and EDR offerings the best bang for the buck has been with streamlining our solution with Kandji.
What do you dislike about the product?
I would like to see more dynamic pricing structure. being able to better taylor our subscription to the number of devices we have.
What problems is the product solving and how is that benefiting you?
It simplified our administration of our devices and gave us amazing visibility into how our users are using their computers, allowing us to audit and control the software installed and now with the addition of the EDR and vulnerability solution, great insight into how to refine our library items to ensure our users OS and applications stay up to date.
Stellar MDM platform for Apple Products.
What do you like best about the product?
What I like best about Kandji is their ease of use and vast support system. I have used almost every major MDM under the sun and they pale in comparison to Kandji. Being easy to use is one thing, but having 24/5 support for enterprise needs is totally insane. Need direction? A script? To talk to a REAL person? Yeah- Kandji has that, and not just to meet a minimum requirement, they go above and beyond to ensure that your use case needs get addressed. The fact that they help you easily implement from scratch or migrate your fleet from an existing MDM-- is just absolutely unheard of. So huge shoutout to Kandji and the amazing feature set and staff!
What do you dislike about the product?
The only thing I don't like about Kandji is that it can't do Windows or Linux devices hahahahahahaha! I wish that Windows and Linux had an MDM platform as inclusive, vast in feature set and as easy to use and implement as Kandji is for Macs.
What problems is the product solving and how is that benefiting you?
We needed an MDM to manage out fleet that would allow our admins time BACK. It is not feasible to have several dedicated technicians to just MDM support for managing a large fleet of devices. Kandji allows us to customize our deployment, set it and then forget it. It's absolutely hands down the best MDM for Macs that is available in the market.
My Experience with Kandji
What do you like best about the product?
Automation capabilities have significantly improved workflows. The Blueprint System is effective for configuration management. Integration with Apple Ecosystem. The Customer Support team is super responsive and helpful.
What do you dislike about the product?
Reporting capabilities are not as detailed or flexible as I would like, but this is a minor issue.
What problems is the product solving and how is that benefiting you?
As someone who oversees both HR and It, Kandji has solved the problem of a complex and time-consuming device management process, freeing me up for other tasks.
Kandji makes Apple device management way easier
What do you like best about the product?
It’s really easy to use, even if you're not super technical. Setting up and managing devices is quick and pretty much hassle-free. What stands out most is the support—they respond fast and actually help solve problems, which isn’t always the case with other platforms. It saves us a ton of time.
What do you dislike about the product?
Not much to complain about, honestly. Some of the more advanced features take a bit of figuring out at first, and the docs could be a bit more detailed. But once you get the hang of it (or just ask support), it’s smooth sailing.
What problems is the product solving and how is that benefiting you?
Before using Kandji, managing our Apple devices felt like a juggling act—lots of manual setup, chasing down updates, and making sure everything was secure. Now, it’s pretty much all automated. Devices are set up the way we want right out of the box, updates and policies get pushed without any drama, and we don’t have to worry about things slipping through the cracks. It saves us a bunch of time and makes life way easier for our IT team.
Seamless Mac MDM Solution
What do you like best about the product?
Zero‑touch setup really works: new Macs power on, get the right profiles and apps, and we’re done.
Ongoing compliance checks keep devices in line and flag issues before users notice.
Support is quick and clear
Ongoing compliance checks keep devices in line and flag issues before users notice.
Support is quick and clear
What do you dislike about the product?
Kandji is an excellent tool we’re happy to recommend, but it would be even better with broader integrations - ideally a generic webhook for event‑based automation, and an option to schedule data exports
What problems is the product solving and how is that benefiting you?
1) Manual Mac setup & provisioning
2) Keeping devices patched and secure
3) Policy drift & visibility gaps
4) SOC 2 evidences gathering
2) Keeping devices patched and secure
3) Policy drift & visibility gaps
4) SOC 2 evidences gathering
User friendly with robust features, plus support is very good too!
What do you like best about the product?
Ease of use: 9/10 - Features are easy to navigate into with no-frills user interface.
Customer support: 10/10 - Kandji support is very accessible to talk to: on chat, email, on the phone and even on Slack. Resolutions are always on point.
Customer support: 10/10 - Kandji support is very accessible to talk to: on chat, email, on the phone and even on Slack. Resolutions are always on point.
What do you dislike about the product?
Would've been better if Kandji can manage Windows devices too, so we'll have just one MDM solution in place.
What problems is the product solving and how is that benefiting you?
Mobile Device Management
Excellent and simple way to manage our fleet of Apple devices
What do you like best about the product?
Allows simple management of all all Apple products we use. Our main Kandji admin was out, and I had to apply a policy to one system in another state. I was able to figure out how to make it work in a pretty reasonable amount of time. Very good at aligning devices with corporate policy, security updates, pushing out applications, and the like.
What do you dislike about the product?
The management screen has a quirk that slows me down. When I am searching the site, the back button resets search criteria. Like if I'm looking for 'screensaver' and 6 come up in my search, I click on one to see how it is setup, and the browser back button resets the search. Not the biggest problem in the universe, but when looking through 4 similar Blueprints or such, I have to keep entering my search criteria. A filter would be nice where I can enter my criteria, then look at everything that comes up, then turn off to return to a list of everything.
What problems is the product solving and how is that benefiting you?
We use it for patch management, OS version management, cyberliability security alignment, reporting, and also to proactively replace older equipment. We need the devices secure, and make sure we aren't running any no longer supported OS's on any of our devices. Gives a lot of information at a glance and a means to fix problems discovered.
Easy to use, great support!
What do you like best about the product?
What's is most helpful is the communications and support we have with our rep, Crystal. The management tool is easy to use and knowing our devices and data are safe reduce sleepless nights!
What do you dislike about the product?
I have no complaints! It's easy to increase licenses as we grow.
What problems is the product solving and how is that benefiting you?
Our devices are in the field, never used at any one location. Sometimes they're lost, stolen or damaged on work site and Kandji makes it easy to manage the devices from anywhere.
Apple MDM scalable and simple
What do you like best about the product?
Kandji has been an amazing partner in moving our MDM from a managed service providor to in house MDM management. They templates and blueprint based configuration not old helped inforce some base line configurations but also helped us easily improve our Security landscape with out of the box CIS level 2 controls for Mac.
The OS and application update has also made it simple to ensure that we are always up to date and safe allowing management of our devices in a fully remote environment is easy!
The OS and application update has also made it simple to ensure that we are always up to date and safe allowing management of our devices in a fully remote environment is easy!
What do you dislike about the product?
There is not much to dislike about Kandji. The only thing I would like to see added is improved Windows MDM function as right now it is just a UI for Microsoft InTune.
What problems is the product solving and how is that benefiting you?
Kandji really solved 2 big problems for us.
1. Enforcing endpoint security with CIS Level controls in a way that is scalable. The fact that I do not need to know MacOS inside and out to be able to roll through system configurations to achieve the ever changing CIS landscape has been a game changer in managing security vulnerabilities.
2. The UI drived nature of Kandji makes it easy to read, configure, and deploy for all IT personal no matter their familiarity with MacOS
1. Enforcing endpoint security with CIS Level controls in a way that is scalable. The fact that I do not need to know MacOS inside and out to be able to roll through system configurations to achieve the ever changing CIS landscape has been a game changer in managing security vulnerabilities.
2. The UI drived nature of Kandji makes it easy to read, configure, and deploy for all IT personal no matter their familiarity with MacOS
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