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Kandji - Powerful and Easy to use
What do you like best about the product?
I like the nice organized GUI and workflow. It has an ease of use and an operator centric design with is rare with technology products. Much like the Apple products it manages, they have spent time thinking about how the user will interact and use thier product. And it works!
What do you dislike about the product?
My main issue is the price, but you get what you pay for. There are cheaper products but they offer such a smaller feature set and my rep works with me when renwal come around, so it helps.
What problems is the product solving and how is that benefiting you?
As a school we need control of the Macs we depoly and don't to visit the rooms every day. And for our Admin team that uses the Macs we can secure the devices from anywhere against new threats or issues.
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MDM made easy, on a global scale.
What do you like best about the product?
The ability to rapidly and effeciently deploy large scale system updates and modifications to our infrastructure has been a gamechanger. Our productivity and reaction time in a largely remote support environment would not be feasible without such a tool.
What do you dislike about the product?
A more granular license structure would be appreciated.
What problems is the product solving and how is that benefiting you?
Kandji helps us image and distribute systems in a way that Apple no longer provides the tools to do.
For companies looking to scale, this is truly one of the best solutions
What do you like best about the product?
I use the service multiple times a day to keep track of our devices. Kandji has been a lifesaver through and through, and one of the most helpful features is the Auto App library. This feature incorperates automatic updates and version control for a continuously growing list of applications. As a one-person IT department for a growing business, this frees up my time immensely so I can work on more specific tasks. What would be a daily multi-step process instead takes seconds to easily implement and deploy. Their support team is unmatched. Every engineer is friendly, personable, and extremely knowledgable. I know that everytime I have a question or concern, it will be answered quickly and efficiently. The dashboard is extremely useful and provides useful, relevant information in an easy to read format. Another huge plus is the ease of ensuring your deployed devices are CIS compliant. With their "blueprint" configuration templates, it doesn't take hours of testing to make sure every device within your Apple fleet is secure from standard enterprise risks. Their SCIM and SSO integration is seamless, allowing all your users and groups to sync over for more granular control. Overall, after using competitor solutions, I would pick Kandji for small-medium sized businesses without question.
What do you dislike about the product?
I don't have much to say about the downsides to Kandji. With it being a fairly new product in the MDM field, the Kandji team has pushed out updates, improvements, and new features on a consistent basis. I hope to see quality of life updates like better sorting, grouping, and assignments that can be based soley on groups/attributes without the need of a blueprint. The UI could be a tad better, especially for mobile access.
What problems is the product solving and how is that benefiting you?
Kandji easily solves the app management problem that many companies struggle with. Kandji makes it easy to deploy up-to-date apps so that new features are available sooner, and security risks are mitigated before it becomes a problem for end users. As expected from any Mobile Device Management platform, the solution makes it easy to manage however many devices you have, all from one well-integrated environment. Managing and enforcing software updates has become a breeze. I only see more of my problems fading as Kandji continues to grow.
Easy to use MDM for Apple devices
What do you like best about the product?
Kandji was a very small lift to implement. It connected easily to Apple Business Manager (auto-device enrollment), our IDP (auto-provisionning of users), our GRC platform (anomaly detection and evidence recording), proposed CIS blueprint templates (batteries included), and supported our custom script/apps.
Using the API (detect anomalous software installs) was also a breeze.
Lastly, the support team is always ready to help and jovial.
Using the API (detect anomalous software installs) was also a breeze.
Lastly, the support team is always ready to help and jovial.
What do you dislike about the product?
Passport doesn't support Google Workspace MFA with security keys well enough (yet) for us to adopt (which we'd really want to do).
DevOps would love to manage it via Terraform.
DevOps would love to manage it via Terraform.
What problems is the product solving and how is that benefiting you?
- Manage corporate owned mobile devices (hardening, updating, provisionning)
- Anomaly detection and SOC evidence reporting
- Inventory Device & Software (Software Discovery)
- User support (provisionning, support, termination) in a globally distributed team
- Anomaly detection and SOC evidence reporting
- Inventory Device & Software (Software Discovery)
- User support (provisionning, support, termination) in a globally distributed team
Really great customer support
What do you like best about the product?
The thing I like best about Kandji, is its support team. They are very responsive, knowledgeable and always willing to help, even if it isn't directly related to their service.
Integration with Apple Business Manager makes device management that much simpler and, if a device isn't there, a link and code will bring it into the system.
The system is fairly easy to use, once you understand all the parts and, when you don't know how to do something, there's that great customer support to help you along.
I like how, once the blueprints are all configured correctly, I barely have to be logged in as everything just hums along and works as it should.
Integration with Apple Business Manager makes device management that much simpler and, if a device isn't there, a link and code will bring it into the system.
The system is fairly easy to use, once you understand all the parts and, when you don't know how to do something, there's that great customer support to help you along.
I like how, once the blueprints are all configured correctly, I barely have to be logged in as everything just hums along and works as it should.
What do you dislike about the product?
I can't think of much that I actively dislike. I had issues with the OS management portion but I think that's gotten a little better. It also didn't help that the versions of OS that we had pre-existing didn't play well with it.
What problems is the product solving and how is that benefiting you?
We operate in a mixed Windows and Apple environment and Kandji deals with all the Apple devices and helps integrate them into the Windows ecosystem.
Your Go-To for Apple Device Management
What do you like best about the product?
Kandji has proven to be an invaluable Mobile Device Management (MDM) solution for our team at productboard. Its user-friendly interface and robust feature set make device management and security a breeze. The platform's automation capabilities have significantly streamlined our workflows, ensuring efficient deployment of policies and updates. Kandji's proactive approach to device management has enhanced our overall security posture, making it an indispensable tool for organizations seeking a comprehensive and user-centric MDM solution.
What do you dislike about the product?
Depending on your organization's budget, the cost of Kandji's MDM solution might be a factor, especially for smaller businesses or startups with constrained financial resources.
What problems is the product solving and how is that benefiting you?
Kandji helps us by simplifying Apple device management. It streamlines workflows, ensuring consistent updates and security enforcement. The user-friendly interface adds efficiency, making device management accessible and significantly enhancing our overall cybersecurity strategy.
My Favorite MDM for Startup's and SMB
What do you like best about the product?
Love the seamless integration with Apple Business Manager to allow white-glove provisioning of laptops. Most of my employees are remote and by allowing Kandji to onboard users once they receive their laptop has taken a lot of pressure off of me.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
What do you dislike about the product?
When locking a laptop, it is difficult to erase until the user unlocks the laptop. This was a PIA when erasing and releasing the laptop to the end user.
What problems is the product solving and how is that benefiting you?
Managing laptops without having to hire staff.
All the tools I need to manage Apple Device in 1 platform
What do you like best about the product?
The support staff. Whenever I have a problem I jump on the chat from the portal and rarely ever have to wait more than a few minutes to get someone who knows the product.
What do you dislike about the product?
There is not much to dislike about kandji. I have yet to find something that I needed that isn't supported because of kandji. Now it not being there because of Apple is a different story.
What problems is the product solving and how is that benefiting you?
Macs are notoriously hard to manage for corporations. This is mostly because Apple continues to choose the end user over the corporation. Kandji provides me with all the tools I need to be able to control our Apple products and ensure they are secure.
Using Kandji for Apple Device Management
What do you like best about the product?
Kandji provides a dual puprose of tracking our Apple hardware assets as well as helping us remotely troubleshoot user issues and reclaming assets lost or at employee offboarding. Overall, the platform is easy to use and the help center articles provide clear instructions for set-up.
What do you dislike about the product?
Some features seem "hacky" in that there are errors deploying certain protocols to some user's machines.
What problems is the product solving and how is that benefiting you?
Device management
A winning MDM for Mac Admins
What do you like best about the product?
Kandji's user-friendly interface, makes it easy for admins to navigate and manage device settings. The platform is robust and gives admins enough control over things like custom scripts and package deployments, without comproising the user-friendly aspects of the platform. Kandji seems to have strong partnerships with Apple, and other industry leading providers (such as Okta), which provide some peace-of-mind when new OS and feature releases are dropped.
What do you dislike about the product?
I would summarise the downsides for Kandji in two words: maturity and extensibility. Because they are realtively new to the MDM space, they have a lot left to build to catch up to the feature set of JAMF. That being said, I've been very impressed with the prioritization of new features released by the product team. Reprting and analytics is another area that Kandji falls short, but there are relatively easy ways to engineer around this.
What problems is the product solving and how is that benefiting you?
Kandji is solving some of our biggest painpoints around managing a macOS fleet. This includes things like streamlining device deployments with features like Kandji Passport and Liftoff as well as ensuring compliance policies are met with features around device management.
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