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Out of the box MDM
What do you like best about the product?
Compared to other Mac MDMs (Jam*, I am talking about you), there's a lot more builtin functionality that doesn't require Third party tools:
For example:
- Enforce OS and app updates
- Installation wizard for initial setup
For example:
- Enforce OS and app updates
- Installation wizard for initial setup
What do you dislike about the product?
Some options are not as granular, for example OS patch levels are tied to the Library item which is shared amonst the blueprints.
The new assignment map feature is confusing.
The new assignment map feature is confusing.
What problems is the product solving and how is that benefiting you?
Install corporate software automatically and enforce controls.
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Kandji Is Easy To Use For Admins
What do you like best about the product?
I've really enjoyed using Kandji for MDM. It is much simpler than other MDM services and more admin friendly. The app library is pretty extensive and great. One of the best things about Kandji is the support! Support is knowledgeable, helpful and friendly. They are one of the biggest selling points of Kandji, please do not outsource them. Kandji support also writes great kb pages which are often more helpful than any third parties.
What do you dislike about the product?
Kandji could use a couple of beefed up intergrations. The identity is pretty good, but I'd love for an asset tracking integration, or a remote desktop tool/add-on.
The biggest thing I'd like is for Prism to gain some love with reports or device details. Currently you have to use an API for certain exports which I do not have time to dive into.
The biggest thing I'd like is for Prism to gain some love with reports or device details. Currently you have to use an API for certain exports which I do not have time to dive into.
What problems is the product solving and how is that benefiting you?
Kandji effectively secures and manages our fleet of Apple devices! I prefer Kandji over other MDM products since it seems to be a balance of ease of use and security.
Easy to manage Mac MDM solution
What do you like best about the product?
Simple to manage with smaller IT team. Other MDM services required vast learning and dedicated staff to manage service.
What do you dislike about the product?
Doesn't offer service for Windows devices.
What problems is the product solving and how is that benefiting you?
Managing Mac devices without dedicated in-house product expert
2 Years Strong
What do you like best about the product?
Ease of use. The platform is fairly intuitive as well as it has a simplified UI which makes navigating the plaform very enjoyable. Sending updates with new apps or configs is also a very streamlined and easy process to go through once you have learned the terms Kandji uses for any of its systems.
What do you dislike about the product?
Any update you push to Ipads can be delayed if the OS is not the latest version. You are also unable to force push apps without that OS update. Kandji has settings around "miminum OS version" but even with these set I find it still needs a local push for things.
What problems is the product solving and how is that benefiting you?
Unified app configuration across all sites.
Good Experience Overall
What do you like best about the product?
Kandji provides a seamless and intuitive platform for managing our fleet of Macs. We appreciate the zero-touch deployment, automated compliance monitoring, and powerful Blueprints feature, which makes device management incredibly efficient. The integration of security and compliance tools in one platform has streamlined our processes, and the responsive customer support adds significant value. Overall, Kandji has been a reliable solution for our macOS device management needs.
What do you dislike about the product?
Cost is always a challange for smaller buisness use cases such as ours. Also we have both Apple and Microsoft devices and would be nice to have one mangement tool.
What problems is the product solving and how is that benefiting you?
Simplified Apple Device Management and Inventory Management for Onboarding and Offboarding, Device Monitoring, Application Deployment, Meeting Security Compliance and Best Practice.
A wonderful tool to manage the ever-complex world of Mac hardware
What do you like best about the product?
I manage a team of IT professionals and one thing that has always been consistent by all who administer the tool is that Kandji does exactly what you expect it to do year in and year out.
What do you dislike about the product?
There really aren't any negatives to mention. The agent and admin interface are both easy to use and transitioning ownership from one lead to another was easy enough. It's a complex enough platform that knowledge transfer is required, but nothing terribly daunting.
What problems is the product solving and how is that benefiting you?
Mac/Apple hardware has historically been a challenge to centrally manage. Kandji's tool offers organizations of all sizes a pane of glass to push critical updates, manage OS versions, and ensure company assets are accounted for.
Very great experience for the last couple years
What do you like best about the product?
It helps keep track of all devices. Easy to access and make changes.
What do you dislike about the product?
No dislikes that I have come across. I feel it is very user-friendly
What problems is the product solving and how is that benefiting you?
Easy way to keep track of all of our devices its very beneficial and easy to access.
Ups and Downs with Kandji
What do you like best about the product?
Kandji provides an ease of access to creating profiles for Mac Admins. It allows multiple features to be applied to individual profiles, along with an easy deployment process. Seamless integrations between ABM and Kandji to allow for an easy ADE profile setup.
What do you dislike about the product?
Kandji is a bit lacking in terms of location tracking, remote access capabilities, and constant uptime of device tracking. Sometimes it is a bit late to the party with updating if devices are online, however eventually they will pop up!
What problems is the product solving and how is that benefiting you?
Kandji is solving the cost issue with Mondern MDM solutions, allowing a good price for a great product.
Great Experience 2 years in
What do you like best about the product?
Kandji is super easy to use and configure, I like how quickly i get support from them whenever I have an issue.
What do you dislike about the product?
I will say on the other side of the coin, I have been passed around alot when I do deal with support. Would be nice to just be with 1-2 people til issue gets resolved
What problems is the product solving and how is that benefiting you?
Pushing security profiles and maintaining a up to date os on our devices
Kandji is king!
What do you like best about the product?
We moved from Jamf to Kandji about 3 years ago. The transition was easy and managing our 900+ mac devices has never been easier. Kandji's blueprints make it really easy to set up base builds and manage software with our different account and creative teams.
What do you dislike about the product?
I really don't have much negative feedback as they are constantly improving the platform and adding new features to make our Admin's job easier.
What problems is the product solving and how is that benefiting you?
We have had tremendous growth over the past few years and have doubled the amount of devices we manage. Being able to use their tools to update and manage our macs has been instrumental.
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