Kandji
KandjiExternal reviews
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One of the best Apple MDM solutions
What do you like best about the product?
as 5+ years MDM administrator, Kandji is one of the best Apple MDM solution. Very easy to use and great customer support. If you use Okta as IdP especially, you will be able to integrate lots of features
What do you dislike about the product?
Hopefully, the security feature gets stronger
What problems is the product solving and how is that benefiting you?
As FinTech company, it's important for us to meet security and compliance requirement for auditing like ISO 27001 and SOC Type 2
Simple and Works well.
What do you like best about the product?
Kandji is a lightweight yet feature-rich MDM client. The best aspect is its simplicity and efficiency. I believe there are fewer complaints from end users regarding malfunctions. Since it eliminates the need to manage an on-premise infrastructure, it requires fewer resources for administration. We were able to deploy MDM within the company seamlessly without trial and error, and their customer service was exceptionally responsive. This makes us feel comfortable relying on Kandji to manage our IT environment.
What do you dislike about the product?
I wish the Library had more pre-configured apps available. I often think it would be great if deploying custom apps, especially those not available on Kandji’s public GitHub, were more flexible.
What problems is the product solving and how is that benefiting you?
For compliance with various regulations, we wanted to centrally manage all devices within our company. I believe Kandji, as an MDM solution, has effectively met this need.
Great tool for security compliance
What do you like best about the product?
It's a supportive tool for Apple devices, it gives automated notifications for updates required for each app that is required. great device management software.
What do you dislike about the product?
Just that every time I restart my MacBook, kandji asks to log in separately.
What problems is the product solving and how is that benefiting you?
Slack, google chrome, google drive and also notifies me to restart my MacBook every week.
Kandji provide excellent service
What do you like best about the product?
The Kandji software is very intuitive to use and reliable and the support team are excellent.
What do you dislike about the product?
I honestly can't think of anything I dislike about Kandji
What problems is the product solving and how is that benefiting you?
Part of our organizations cybersecurity.
The gold standard in MDM
What do you like best about the product?
As IT administrators, we've wrestled with clunky MDM solutions for far too long. That's why Kandji has been such a breath of fresh air. We needed something that streamlined our Apple device management, and Kandji delivers. The intuitive interface meant we weren't spending hours deciphering menus, and the automation features have freed us up to focus on more strategic tasks. Kandji Passport, in particular, has been a game-changer. We've seen a significant reduction in password-related support tickets, and onboarding new employees is now a breeze. Plus, the seamless integration with our existing identity provider has made our lives much easier.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
What do you dislike about the product?
The one feature I do wish Kandji has that it's competitors do is the option to deploy a Library Item to only one device in an easy and streamlined way.
What problems is the product solving and how is that benefiting you?
With a hybrid workforce and Apple devices deployed to all our employees, Kandji solves the problem of management. Whenever we want to deploy a tool, script, file, etc., Kandji is always the easiest and most efficient way to do that. It also allows us to be more agile when it comes to onboarding. We are able to deploy a machine in no time while spending minimal hands-on time, allowing us to provide the business with efficient service.
Powerful tool
What do you like best about the product?
Kandji simplifies our management processes and saves us a huge amount of time. It's an incredibly powerful tool
What do you dislike about the product?
We can't manage out windows machines with Kandji, I wish we could:(
What problems is the product solving and how is that benefiting you?
Keeping deivces compliant and secure
Amazing MDM support for apple devices.
What do you like best about the product?
Kandji has been helping for being more secure as it is providing SSO authentication during logins, it has been easy to configure step by step setups. The UI/UX has been very simpler.
What do you dislike about the product?
Earlier when kandji was deployed in our organization it seemed to be complicated, however while eventually using kandji it was much more simpler and the best thing that is integrated by the IT.
What problems is the product solving and how is that benefiting you?
Kandji has been providing software updates for the 3rd party softwares like chrome, slack and zoom.
Great product and Phenomenal support
What do you like best about the product?
The migration process from our old MDM was smooth and very nice to not have any surprises issues. When ever I have or had an issue the support team is available for me to get the support I need. I have never spent more than 20 min to get an issue resolved. When I need to push a patch out its flawless works great with no issues. I like the option of SSO when getting into the program since I am in it every day all day long.
What do you dislike about the product?
I personally have had 0 issues or downfalls.
What problems is the product solving and how is that benefiting you?
We had a different MDM and when we would have a issue it would take 24-48 hours to hear back and we would have to set up a call from there what was always 24 hours after that. Kandji support is amazing 0 wait time to get issues resolved.
Apple device management done to perfection!
What do you like best about the product?
Ease of use, as we are an MSP for multiple customers this is crucial. The automatic updated on third party apps works great. Implementation is fast and the tenant is up and running very easily.
If you ever need customer support it is top notch with Kandji, the people in the support are responsive and professionals in using Kandji.
Kandji is extremely easy to integrate to other systems as Microsoft Entra for example.
If you ever need customer support it is top notch with Kandji, the people in the support are responsive and professionals in using Kandji.
Kandji is extremely easy to integrate to other systems as Microsoft Entra for example.
What do you dislike about the product?
I would hope they'd bring multi tenant support for MSPs and that their licensing model would change to more flexible model.
What problems is the product solving and how is that benefiting you?
It makes managing Apple fleets a breeze, integration with Apple Business Manager guarantees a true zero touch deployment of devices.
Kandji: A Smooth Apple MDM Experience
What do you like best about the product?
I've been using Kandji for the past 2 years
Easy Implementation: Setup was incredibly smooth and intuitive.
Excellent Support: The support team is responsive and knowledgeable.
Reliable Platform: Robust and effective for Apple device management.
Easy Implementation: Setup was incredibly smooth and intuitive.
Excellent Support: The support team is responsive and knowledgeable.
Reliable Platform: Robust and effective for Apple device management.
What do you dislike about the product?
While powerful, some very niche or granular customization can require deeper dives into the documentation.
What problems is the product solving and how is that benefiting you?
Saving time: Automation reduces manual tasks.
Boosting security: Strong tools protect devices.
Easing compliance: Features help meet regulations.
Streamlining onboarding: Makes new device setup fast.
Boosting security: Strong tools protect devices.
Easing compliance: Features help meet regulations.
Streamlining onboarding: Makes new device setup fast.
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