CloudEagle

What do you like best about the product?

The security scoring on individual apps has changed how we approach vendor conversations. We’d always had a general sense that some tools in our stack carried higher risk, but we didn’t have anything concrete to point to. CloudEagle pulls in security posture data and surfaces details like whether an app has SOC 2, whether data is encrypted at rest, and what permissions users are granting. With that added context, renewals become a completely different kind of conversation.

What do you dislike about the product?

I wish the vendor questionnaire data were updated a bit more frequently. Some vendor security profiles feel like they’re still pulling from older assessments rather than reflecting the most recent information. It’s not a dealbreaker, but it’s definitely something to keep in mind.

What problems is the product solving and how is that benefiting you?

We operate in a healthcare-adjacent space, so a vendor’s security posture isn’t optional for us. Before CloudEagle, we handled this through a mix of manual spreadsheets and periodic security reviews, which left gaps between check-ins. Now we have a continuous baseline, and if a vendor’s posture changes, we hear about it right away.

What do you like best about the product?

Shadow AI detection was the main reason we started evaluating this. Before CloudEagle, we had very little visibility into which AI tools people were actually using, but it surfaced them through our SSO and browser activity. Some of what we uncovered was genuinely surprising: tools with data-sharing policies we never would have approved were already embedded in day-to-day workflows across three departments.

What do you dislike about the product?

The initial categorization between AI and productivity tools needed some cleanup on our end. Not everything was auto-tagged the way we expected, so it took a couple of weeks to tune the labels and get them working properly.

What problems is the product solving and how is that benefiting you?

We now have a live map of every AI app in use across the org. It shows who’s using each tool, how often they’re using it, and whether it’s gone through any approval process. For compliance purposes alone, this was worth the investment. Before, we had to piece all of this together manually from IT tickets and expense reports.

What do you like best about the product?

CloudEagle brings provisioning, deprovisioning, and joiner-mover workflows, along with self-service app access, into one clean system. Everyone gets the right access, and nobody keeps access they shouldn’t.

What do you dislike about the product?

Nothing major—works as expected, and I haven’t run into any other issues.

What problems is the product solving and how is that benefiting you?

This is very easy to use for a beginner, and it’s also affordable.

What do you like best about the product?

The automated access provisioning feature is incredibly helpful, especially during employee onboarding, and it has been extremely useful overall.

What do you dislike about the product?

The documentation is a bit lacking in detail, especially when it comes to advanced configuration.

What problems is the product solving and how is that benefiting you?

It’s been very helpful for us in maintaining access for the right employees quickly, while also removing access immediately during offboarding.

What do you like best about the product?

This helped us identify a lot of waste in our software spending. We found duplicate tools, unused subscriptions, and licenses we could downgrade.

What do you dislike about the product?

The initial setup was very confusing, but I was able to resolve it with the help of support.

What problems is the product solving and how is that benefiting you?

Our SaaS costs were growing every quarter, and we had no visibility into where the money was going.

What do you like best about the product?

The single-dashboard feature shows every SaaS app we have, along with its usage and costs by department—exactly the things we previously struggled to track.

What do you dislike about the product?

The initial setup was challenging because it required coordination across different departments, such as IT, finance, and HR systems.

What problems is the product solving and how is that benefiting you?

It solved our biggest headache: tracking our SaaS apps. Now we can easily track every app from a single dashboard, which makes it much simpler to stay on top of everything.

What do you like best about the product?

We now have clear visibility into which SaaS tools are actually in use. Renewal tracking has reduced last-minute surprises. The interface is also excellent and easy to use.

What do you dislike about the product?

The initial data cleanup took some effort, and part of the integration required manual mapping.

What problems is the product solving and how is that benefiting you?

This helped centralize visibility into our SaaS spend.

What do you like best about the product?

Before CloudEagle, we missed renewals the last time, and some subscriptions were auto-renewed at higher prices. CloudEagle uses AI to pull renewal data and contract details automatically, which keeps everything centralized and alerts us early.

What do you dislike about the product?

Nothing to report—everything worked as expected, and all features functioned properly.

What problems is the product solving and how is that benefiting you?

I use it to track all of our SaaS renewals and to get reminders before the contracts expire.

What do you like best about the product?

We were paying for licenses that we weren’t using at all. Cloud Eagle was very helpful and showed us exactly who was using them. We saved so much money because of this.

What do you dislike about the product?

The dashboard needs an option to display historical data.

What problems is the product solving and how is that benefiting you?

Before, we had no visibility into how many machines were using the licenses. Now we can track that clearly and manage it properly.

What do you like best about the product?

The self-service app catalog has changed how our team requests software. Instead of submitting tickets and waiting days for approval, people can browse the apps and request access on their own.

What do you dislike about the product?

I haven’t faced any issues so far, and it works well for us.

What problems is the product solving and how is that benefiting you?

Easy to use, easy to implement, and backed by good customer support.