Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Experience for webex
What do you like best about the product?
The experience of webex calling it's excelent, easy to use, intuitive and flexible use to diferent device
What do you dislike about the product?
I don't like the integration for microsoft teams
What problems is the product solving and how is that benefiting you?
Flexibility, portability and easy use
Webex - One Solution Has It All
What do you like best about the product?
After installing over 400 instances of Webex Calling for customers across the US and Canada, I've seen companies reduce their total cost of ownership (by as much as 60%), eliminate complexity with a simple to use GUI, maximize efficiency by eliminating multiple disjoint applications, and finally be able to connect multiple office locations seemlessly.
What do you dislike about the product?
The downside of Webex Calling is the lack of outbound efax, whic is not frequently used, however, some customers require it (medical, legal, etc).
What problems is the product solving and how is that benefiting you?
Webex provides a single app for calling, meeting, and messaging. We can have a customer up and running (fully functional) in minutes.
Very easy to invite participants to a meeting and at no cost to them
What do you like best about the product?
It lets us make calls smoothly without any lag. It is very convenient and easy to use, and even better I can have meetings recorded.
What do you dislike about the product?
I don't like the feature that Webex Calling doesn't tell me the number of calls I made on a daily basis.
What problems is the product solving and how is that benefiting you?
Very suitable for making distance meetings and training sessions online. My team is able to communicate daily regardless of our location.
Great calling platform
What do you like best about the product?
Webex calling offers a great platform for voice communication with your contacts. It's very simple for the users to use and offers great integration with others which means simple implmentation. Offers calling calling from every device.
What do you dislike about the product?
It's more sensitive to connection issues leading to some spoty paches during the calls.
What problems is the product solving and how is that benefiting you?
Webex calling allows us to easily communicate with other team members within the organizations and our external partners.
webex calling connecting the world
What do you like best about the product?
The ease with which you can have calls in your company without having to have a switch installed in your company, since Webex calling works in the cloud, so you can interconnect several branches without having anything physical other than the phones.
What do you dislike about the product?
It is probably that whenever we depend on a cloud, we depend on the performance of the internet link and if this is affected, the quality of the calls could be affected by the same.
What problems is the product solving and how is that benefiting you?
In the company where I work, we have several branches and the initial expense to place switches in all the branches was very expensive plus the survivals that you need in case of a fall and with the help of webex calling, we can intercommunicate several branches without having to install nothing fixed and it is very easy to install and configure in the cloud
Immediate connection with this connectivity system with good call quality
What do you like best about the product?
I like its features because its great for high-quality calls and offers call queuining, analytics, and forwarding in one place. Furthermore, the implementation was simple and no training was required for its use. Webex Calling is an excellent product.
What do you dislike about the product?
No problems so far, except that we had a suspension of compliance by mistake. But the support helped us.
What problems is the product solving and how is that benefiting you?
Everything works well for meetings, high quality calls, facilitates the management of the entire call service and surprises how a sinlge product solves our communication problems.
calls anywhere
What do you like best about the product?
the ease with which you can have your phones and extensions anywhere without the need for a physical computer and the ease with which it can be installed and configured since everything is in the cloud
What do you dislike about the product?
Probably, we rely on an internet connection, and if this fails, the user will have a bad experience. Additionally, the subscription costs are quite high.
What problems is the product solving and how is that benefiting you?
we have many small branches where they are not interconnected with each other to the main site and thanks to webex calling we can communicate all branches without a big investment.
The smart solution to stay connected in the digital age
What do you like best about the product?
What fascinates me most about Webex Calling is its ease of use and accessibility. From the get-go, it has been a smooth transition and there was no need for a huge learning curve. Webex Calling properties are very favorable for our business. The ability to make high-quality calls across different devices and platforms has greatly improved our own internal and external communications. At the moment we don't have to worry about poor call quality or technical issues. The video conferencing option has also facilitated our own remote meetings, allowing us to maintain positive communication with assistants in different locations.
What do you dislike about the product?
However, there are also certain points that I would like to see improved in the program. Sometimes we have encountered minor technical issues, such as connection delays or audio quality issues. If these problems can be reduced, our experience could be even better.
What problems is the product solving and how is that benefiting you?
Regarding problem resolution, Webex Calling was an important instrument. Previously, we were experiencing problems communicating efficiently with suppliers and consumers due to connectivity issues and call clarity. With Webex Calling, these concerns are gone. We now have the ability to have clear, uninterrupted conversations, which has improved our own business collaborations and streamlined our own processes.
The Governing and Best Ever Conferencing Calling software.
What do you like best about the product?
It is easy to manage our group calls.
Easy to hold or join voice conferencing invitations.
Easy to share files and documents.
Instant message and live chatting.
The beat customer services offerd to us.
Easy to hold or join voice conferencing invitations.
Easy to share files and documents.
Instant message and live chatting.
The beat customer services offerd to us.
What do you dislike about the product?
It has given us very positive results and we like it.
What problems is the product solving and how is that benefiting you?
Remote calling and voice conferencing.
So affordable in terms of costs.
It has a very easy to use interface
So affordable in terms of costs.
It has a very easy to use interface
Best cloud based calling platform with end to end encryption
What do you like best about the product?
I liked its simplicity of user interface and operations. As a cloud based platform, It is easy to maintain and operate remotely which helps both employees working from office and from home. When it come to security, Its competitors doesn't offers that level of security which is being offered by webex (cisco). It supports end to end encryption for internet calling. Overall best platform for individual and group calling.
What do you dislike about the product?
Cost is little bit high as compared to competitors offered by MS. Local language support needed.
What problems is the product solving and how is that benefiting you?
Earlier we were using MS teams for messaging and calling for corporate communications, But due to lack of features we shifted to Webex calling and from then the experience is awesome. We used webex calling for connecting with our team and client from various parts of the globe seamlessly. It has all the features which we required for on premises calling and communication in a secured manner. We are able to filter the guest connecting to group call basedon locations. We can resolve the issue by sharing the screen and data while we are in the call with client and developer.
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