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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Mwiti M.

Modern calling solutions.

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
The product has centralised analytics and reporting.
Easy implementation and convenient fleet management.
Personalised customer care services.
The product is affordable with no additional operational costs.
Flexibility of the platform.
Unlimited frequency of use.
Availability of CCaas option.
What do you dislike about the product?
The product is very efficient I can't complain
What problems is the product solving and how is that benefiting you?
The platform has enhanced fleet management and conference transcription.


    Esther N.

Webex Calling meets all our expectations. I highly recommend it.

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
What i like best about Webex Calling is that new features are added on a regular basis and customer support team is easy to obtain. I like how it easily integrates with other Webex applications which helps to communicate effectively and smoothly. Also, i like the fact that with any device i can make and receive calls with Webex Calling. I like its interface which is very nice, intuitive and straightforward.
What do you dislike about the product?
It requires strong internet connection to work smoothly since it operates on cloud. Overall, Webex Calling is the best and most secure platform i have ever used.
What problems is the product solving and how is that benefiting you?
I like how it is very easy and simple to learn and understand. Unlike other softwares, Webex Calling has a very friendly and intuitive user interface that makes it super easy to learn and understand. It provides excellent customer support service available 24/7.


    Nikolay K.

High-Quality and Accessible Calling

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
What I find helpful is the unified platform for calling, messaging, and meetings, making it easy to collaborate with colleagues and clients.
What do you dislike about the product?
Lack of customization options, such as the ability to change the background or font color of the interface.
What problems is the product solving and how is that benefiting you?
Seemless usage and quality of call.


    Information Technology and Services

Webex Calling meets the needs of businesses of all sizes.

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
Initial setup and configuration is straight-forward. There are multiple options for adding users, devices and workspaces. Additional features and enhancements have been added on a regular basis. Technical support is easy to obtain.
What do you dislike about the product?
There is no way to backup an organizations configuration. Many configuration objects, such as users, devices, workspaces, auto attendants, call queues, hunt groups, etc. can be exported and imported using csv files but there is no
What problems is the product solving and how is that benefiting you?
Webex Calling resolves the issue of having on-premise voice systems which require periodic maintenance and updates. It inherently supports remote workers.


    Ashok K.

Connect with People from anywhere with Webex Calling

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
It is simple to use, UI is user friendly & helps to communicate & improve the team work during WFH & Lock down days. Integration with other applications is very helpful.
What do you dislike about the product?
sometimes there is connectivity issue which leads to call disconnectivity, poor audio & video which needs to be improved
What problems is the product solving and how is that benefiting you?
It helps us to communicate with onshore/offshore team members,clients & customer. It helps in improving the team work & productivity during WFH days. It also available for mobile for both Android & IOS which helps to connect with people immediately.
Even I am using it for my personal use to connect with my onsite/ aboard family members & friends


    Hussain P.

Make Adequate Calls from the Proficient Software

  • December 08, 2023
  • Review provided by G2

What do you like best about the product?
The creation of an immediate call, where all stakeholders find their responses anytime they need is something that is robust and candid. More so, the allowance of the software to integrate with other features and programs increases the productivity and results. The comapny has made it straightforward to reach out any customer help.
What do you dislike about the product?
There are resourceful structures from the software, and they all bring a satisfactory call option, that benefits companies and more so their subscribers.
What problems is the product solving and how is that benefiting you?
The existing VoIP support from Webex Calling ensure there is no barrier in the process of engagement, and businesses have attained the right threshold that users require to coordinate the discussions they require. More so, the development of new technology from every corner is something that authentciates the entire communciations platform.


    Rachel F.

The Appropriate Enaggement Avenue

  • December 08, 2023
  • Review provided by G2

What do you like best about the product?
The speed that the deployment of this software takes is something that increases the decision making process efficiency. The other additional communications features from the software allows smooth use and collaboration. More so, the genuine deployment efficiency makes every stakeholder enjoy the productivity of the software.
What do you dislike about the product?
There are accurate mechanisms that brings adequate enaggement in a company, and this results to practical use and simple integration for every subscriber. The collective assistance from the customer help desk is also a merit on its own.
What problems is the product solving and how is that benefiting you?
The efficiency in making aggressive calls from the software is something that validates every discussion, and all the innovations are absolutely supported by this wonderful communications tool. The determination also increases the calls transmission, where nothing that changes any productivity that a comapny require in matters calls.


    Information Technology and Services

Webex Calling Review

  • December 07, 2023
  • Review provided by G2

What do you like best about the product?
High quality calls & high resolution screen sharing & top notch video quality (based on connection speed & laptop's camera)
What do you dislike about the product?
Few times (rarely) calls will get disconnected or sometimes shows only connecting even though end user answered
What problems is the product solving and how is that benefiting you?
Webex calling lots more better than other competitors in the market


    Ifeoma E.

Make Advanced and Accurate Calls Using Webex Calling

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The software has created an approach that is friendly, flexible, and committed in making instant calls. Besides, the deployment of accurate customer help, which gives insightful report is another working merit. Finally, the development of swift integration features from the software is something authentic.
What do you dislike about the product?
The software is authentic, speedy, and conventional in making the required communications streams. Further, there are robust guide on how to work with the software.
What problems is the product solving and how is that benefiting you?
There is absolute assistance in matters VoIP calls and the software makes every process easy to record. More so, trhe development of new technologies to bring a systematic formation is another merit, and it gives credible insights to all users.


    Debra H.

Cost-Efficient Communication with Webex Calling

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The most appealing feature of Webex Calling, in my opinion, is its cost-efficient communication model. The platform's transparent pricing and the absence of hidden fees make it easy to budget for communication expenses. The ability to make calls without worrying about per-minute charges or unexpected costs ensures that communication remains cost-effective. The ease of use and quick implementation is a big plus.
What do you dislike about the product?
The cost-efficient model is commendable, providing more detailed billing breakdowns or usage reports could be beneficial. This would offer users a more granular understanding of their communication expenses.
What problems is the product solving and how is that benefiting you?
Webex Calling addresses the challenges associated with unpredictable and costly communication expenses. By offering a transparent and cost-efficient pricing model, it ensures that organizations can budget effectively for their communication needs. This benefits me by providing cost predictability, contributing to financial planning, and eliminating the uncertainty associated with traditional communication billing structures.