Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Laura R.

Your extension wherever you are.

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Webex Calling is its ambient noise reduction, which allows me to have a conversation even when I'm on the street. It is very simple and intuitive to use; which allows us to use it every day from any device.
What do you dislike about the product?
At the moment, there is nothing I can mention that I don't like.
What problems is the product solving and how is that benefiting you?
Mobility today is a necessity, but it is also necessary to be able to access your extension at any time. Webex Calling solves this problem in a very efficient way. After the pandemic, we began to work in hybrid mode, which is why it is essential to have this type of solutions, which allows us to be accessible anywhere.
Our HR team must be accessible to any collaborator during the work day. For this we use the Group Call Management functionality, which allows us to distribute the call to the team, to the first one that can answer. This greatly improved the attention to our collaborators.


    Prachy G.

Powerful and flexible cloud based phone system.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling has great features like call merging and visual voicemail. It makes management easier and more effective because all users are in a single platform.
Webex calling has built in security which ensures that all your data is safe. It keeps you connected from anywhere with a a powerful volp system.
What do you dislike about the product?
I have not experienced any problem with webex calling since installation. So far so good.
What problems is the product solving and how is that benefiting you?
With webex calling, we are now able to work from the office, home or at the go since we can receive calls across many devices effortlessly.


    Minu V.

Increase your organization's productivity with Webex Calling.

  • October 29, 2023
  • Review provided by G2

What do you like best about the product?
Webex has helped us in improving the teams productivity by providing us the freedom to work from anywhere.

Webex calling easily integrate with other webex tools which helps to communicate smoothly.

Users can place and take calls using Webex Calling from desktop, laptop, tablet, and smartphone devices.

Any device, including desktop PCs, laptops, smartphones, and tablets, can place and receive calls with Webex Calling.

Webex calling provides great customer support service with 24*7 avalibility.

Implementing WebEx calling is super easy due it's friendly user interface which makes it possible for users to pick up the platform quickly and begin placing calls right away.
What do you dislike about the product?
Webex Calling operates on cloud, hence a strong internet connection is necessary for it to work correctly. You may encounter dropped calls or poor call quality if your internet connection is not stable.
What problems is the product solving and how is that benefiting you?
Webex Calling has helped us to secure data by using cisco's secure cloud platform. This tool has helped us in getting connected with our employee's easily who are working from home.


    Bernardo L.

Setup was pretty easy

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling Allows easier communications with clients, AND we can also hold conference calls within it. I also love that it helps me keep my business and personal separate.
What do you dislike about the product?
I consider that it had many errors throughout the time of use, but it is a beneficial application that helps me communicate with my clients.
What problems is the product solving and how is that benefiting you?
With this tool I can receive my phone calls on my desktop or smartphone. and it gives me ease of communication for users in multiple countries.


    Andrea P.

Your service always ready to help

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
Support is always willing to help and the wait time is short. and The service works on both an app and a physical phone.
What do you dislike about the product?
I would like them to enable the option to be able to quickly leave a call group from the phone interface.
What problems is the product solving and how is that benefiting you?
like it Access to the cloud portal makes it easy to make settings and add users, allowing me to easily provision my employees from home.


    Sangeetha D.

Webex calling is very user friendly and helps to have great audio connectivity

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions
What do you dislike about the product?
No issue faced so far as I use it day to day
What problems is the product solving and how is that benefiting you?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions


    Verified User in Business Supplies and Equipment

Keeps the team connected

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides a robust communication package that we use not only on our computers but also on our company approved phones, keeping the teams always a call away.
What do you dislike about the product?
I have no complaints pertaining cisco webex.
What problems is the product solving and how is that benefiting you?
It let us communicate cost free, as long we have a valid internet connection, ehich greatly improve our ability to provide inmediate support.


    Analise S.

Webex calling has been the best platform in the business

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I like it for its ability to accommodate multiple participants, its ease of holding conference calls, and another great feature it offers is that we can send voice messages to SMS and emails while using it.
What do you dislike about the product?
Webex calling has always met our daily needs. Since we have used it, we have thoroughly enjoyed its use and functionalities. It is one of the safest applications on the market, there is nothing I don't like.
What problems is the product solving and how is that benefiting you?
Before we depended on different applications for daily communications, since we use Webex we have this by default, in addition, it also offers us VoIP calls and sending automatic messages to people who try to communicate when we are not available.


    Rakesh B.

Helps to create a unified communications

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
1. Gives loud and clear voice quality on a stable network.

2. Cross-platform support, works on smartphones and desktops.

3. Easy to implement on existing Webex meetings account.

4. Has an intuitive user interface.

5. It has end-to-end encryption for its instant messaging and Presence services.
What do you dislike about the product?
Needs some optimization on it's VOIP service. Works seamlessly only on high internet bandwidth but when I try to call my colleague with a little weak signal, the call gets dropped randomly.
What problems is the product solving and how is that benefiting you?
Cisco Webex calling helps us to replace our old generation On-Premises PBX system. The plans are comparatively a lot cheaper than our previous PBX system which ultimately "saves money". Also, it helps me to build "unified communications" where all of my project team members from different locations can handle all project communication in one platform.


    Marcelo M.

Customer service has been very helpful and easy to work with

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Using it to call loading boards has been very easy. They also answer the call and solve my problems. I also use Webex Calling to configure my phones when I need them to work on my network. It's easy to contact someone by phone and get a response quickly.
What do you dislike about the product?
The administration platform is more complicated than necessary. and I don't like it when he doesn't respond. Apart from that nothing more.
What problems is the product solving and how is that benefiting you?
The ease and simplicity with which this tool works makes it one of my favorites. The main benefit is an automated telephone system that provides smooth and efficient service. In addition to this we obtained many benefits with email messages and automatic assistants.