I like Webex because it is easy to work with.
Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Webex Calling lets you communicate in a variety of ways.
What do you like best about the product?
Webex Calling is great! It's an open way to communicate because it has a lot of features and is easy to use. It's easy for me to make and receive calls, so all of your talking needs will be met.
What do you dislike about the product?
1. I did find some ways that the call management tools could be better when I looked them over.
2. I believe that the service could be a lot more useful if it had more advanced call handling tools, like: The ability to forward calls & The ability to record them
2. I believe that the service could be a lot more useful if it had more advanced call handling tools, like: The ability to forward calls & The ability to record them
What problems is the product solving and how is that benefiting you?
Webex Calling is a great choice for people who need an open way to talk to others. It has a lot of features that can meet all of your contact needs. It's a great tool for making communication easier and things simpler for users, in my view.
The next generation of calling from Cisco
What do you like best about the product?
Hosted in the Cloud and feature rich. Easy to use.
What do you dislike about the product?
Administration needs improvement and combined into a single platform
What problems is the product solving and how is that benefiting you?
A single platform for chat, video, voice calls.
Webex Calling service my everyday partner for collaboration journey
What do you like best about the product?
Easy to manage and understand, I'm a IT technicall support so I everyday receive case about provisioning a new Softphone or new call extension. With Webex Control Hub I can easly create new one and users can login because their integration with AD servers.
What do you dislike about the product?
It has a dependency on PSTN or ISDN if you want to reroute your calls from a SIP trunk you need to deploy an on site device that can handle the traffic from SIP trunk, it would be cool an integration with other vendors than Cisco for SBC solutions, or something like integration with API to handle this kind of traffic.
What problems is the product solving and how is that benefiting you?
We wanted a replacement for our old Telephone PSTN E1 cetral, we were looking for something that handle collaboration and at the same time integrate with local SIP solutions, after some research we were offered with a Cloud PBX, Since our operation is small, Cloud PBX was a great option for us.
Seamless Collaboration with Webex Calling
What do you like best about the product?
Its seamless integration with other collaboration tools. The ability to transition effortlessly from a chat or video meeting to a phone call within the same platform streamlines communication. The unified approach to collaboration ensures that I can connect with team members or clients using my preferred mode of communication without any disruptions.
What do you dislike about the product?
Webex Calling excels in integration, expanding the range of customizable settings for call preferences could be beneficial. Having more granular control over call handling features would allow users to tailor the experience to their specific needs.
What problems is the product solving and how is that benefiting you?
Webex Calling addresses the challenges associated with fragmented communication tools. By providing a unified platform for messaging, video conferencing, and calling, it ensures that communication is streamlined and efficient. This benefits me by saving time, reducing the need to switch between different applications, and fostering a more cohesive collaboration experience.
Fantastic audio quality
What do you like best about the product?
The platfrom iuser-friendly which makes its easy for new users as well. The audio quality is simply amazing. We use it everday for making and receiving calls.
What do you dislike about the product?
The video option is enabled by default. This should be disabled by deflaut and we should be able to enable it if we like.
What problems is the product solving and how is that benefiting you?
We make a lot of calls throughout the day, mostly voice calls but some video calls as well. The platform was so easy to setup and easy to learn to use. Even new memers of our team are able to use this from the first day onwards. The voice quality has been a game changer for our Voip.
Highly scalable and easy to work with
What is most valuable?
What needs improvement?
In terms of improvement, every time I want to join a meeting on the web, I have to download an extension or the desktop app. It would be better if I could just join meetings directly on the web without extra downloads and steps. Simplifying this process would make things more straightforward and convenient for users like me.
For how long have I used the solution?
I have been working with Webex for almost four years.
What do I think about the scalability of the solution?
I would rate the scalability as a ten out of ten. It is most suitable for small to medium businesses.
Which solution did I use previously and why did I switch?
I have used Microsoft Teams along with other solutions like Webex, and in comparison, Teams stands out for its seamless integration with Office 365. The compatibility with business needs makes Teams a preferred choice. While both Teams and Webex serve their purposes, the ease of use and integration with Microsoft's suite of tools make Teams a more convenient option for me.
How was the initial setup?
The initial setup was not overly difficult, but it was time-consuming.
What other advice do I have?
For those considering using Webex, my advice would be to explore automation options, especially if there is an outside team involved. Automating certain tasks can streamline processes and make using Webex more efficient. Overall, I would rate Webex as an eight out of ten.
"Seamless Business Communication: Unpacking the Features and Performance of Webex Calling"
What do you like best about the product?
One of the standout features of Webex Calling, in my experience, is its unwavering reliability. Whether it's a crucial client call or a team meeting, the platform consistently delivers a stable and seamless communication experience. Knowing that I can rely on Webex Calling adds a layer of confidence to my day-to-day operations.
What do you dislike about the product?
One of the drawbacks I've encountered with Webex Calling is occasional connectivity hiccups. While the platform is generally reliable, there have been instances where calls experienced minor disruptions. This has, at times, led to moments of frustration, especially during critical discussions.
What problems is the product solving and how is that benefiting you?
Webex Calling facilitates seamless remote collaboration, allowing me to connect with team members and clients regardless of geographical locations. This has been crucial in maintaining productivity and fostering effective communication in a distributed work environment.
Webex Calling integrates with various communication tools, providing a unified platform for messaging, calling, and video conferencing. This integration streamlines communication, reducing the need to switch between different applications and enhancing overall efficiency.
Webex Calling integrates with various communication tools, providing a unified platform for messaging, calling, and video conferencing. This integration streamlines communication, reducing the need to switch between different applications and enhancing overall efficiency.
my favorite application to call
What do you like best about the product?
into our engineering team, we have comunication between our internal team and our clients, everyday we interact to follow up existing and new projects, I have to review differect kind of projects with my internal team and with webex calling we can reach our goals everyday.
What do you dislike about the product?
I would like to have a new interface with the possibility to add speed call button or forwarding feature.
What problems is the product solving and how is that benefiting you?
we used to use cisco jabber to our calls, now with cisco webex calling we have new features and everything in one application
WebEx Calling: Empowering Educators, Improving Education
What do you like best about the product?
Its reliable cloud-based calling solution that is easy to use for both educators and students. Cisco is committed to data security and has a number of security measures in place to protect its data. It offers variety of features and easy to implement for persons who are not from tech background.
It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams.
It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams.
What do you dislike about the product?
There are some restrictions in its frequency of use unstable internet leads to call dropouts, audio or video glitches.
It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS).
Customer support takes long time to respond if you find any difficulties
It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS).
Customer support takes long time to respond if you find any difficulties
What problems is the product solving and how is that benefiting you?
It supports flexible learning modalities, enabling educators to deliver instructions, provide support, facilitating regular updates on student progress and strengthens communication between educators and parents. Its integrated features, such as screen sharing and file sharing allows for real-time collaboration among teachers and students.
I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions.
It breaks down geographical barriers, allows students to connect from anywhere, anytime.
I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions.
It breaks down geographical barriers, allows students to connect from anywhere, anytime.
Great VoIP experience at an enterprise level
What do you like best about the product?
Clear voice calling facility with ease of routing. Easy to integrate with webex hardware / devices. Nice support features for troubleshooting and resolving problems.
What do you dislike about the product?
Time to setup at a large enterprise level can be even better.
What problems is the product solving and how is that benefiting you?
Voice over IP connectivity across the organization with easy to use hardware.
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