Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
WEBEX CALLING IS THE G.O.A.T. I HIGHLY RECOMMEND IT.
What do you like best about the product?
What makes Webex Calling stand out from other similar applications is how it's supported in a mobile application which makes it extremely easy to access and use.
Has the most responsive and supportive customer support team and it offers intuitive and friendly interface making it simple and easy to understand.
Again, i like the ability to remove background noise during calls.
Has the most responsive and supportive customer support team and it offers intuitive and friendly interface making it simple and easy to understand.
Again, i like the ability to remove background noise during calls.
What do you dislike about the product?
It was a little bit difficult to set up the application at first.
What problems is the product solving and how is that benefiting you?
Webex Calling gives me a brilliant time to work and what i love best about it is the technical support team, very responsive, supportive and loyal.
Additionally, it supports mobile application thus allowing me to answer all my calls from anywhere and anytime.
Additionally, it supports mobile application thus allowing me to answer all my calls from anywhere and anytime.
The tool offers me remote and simplified communication
What do you like best about the product?
I like the sales experience and have excellent customer service. Benefits are useless for all team members across the board. y I can call and text in addition to faxing. It is definitely the best option for communication.
What do you dislike about the product?
Ease of use with Webex Calling was a challenge at first, and the system is not easy to use, but it is easy to contact support and get it fixed.
What problems is the product solving and how is that benefiting you?
The tool helps me have a phone tree and an easily accessible phone system for remote users. y Every time I contact the support team, I receive professional, courteous and technical help. definitely The quality of service is much better than others.
Our exemplary performance in cloud calling with Webex Calling
What do you like best about the product?
The software is highly supported in a mobile app, making it very easy to access. We love the voicemail feature. The tool provides us with the best interface and the most responsive customer support. Its ability to remove noise during all our calls is brilliant; we love it.
What do you dislike about the product?
At times it becomes so difficult to set up the tool taking so much of our time.
What problems is the product solving and how is that benefiting you?
Easy voice calling and video conferencing. Seamless software and device pairing. Easy to manage calls.
Simple configuration and intuitive platform to use
What do you like best about the product?
This tool gives me more flexibility to work and The customer service representatives are very knowledgeable, and they stay with you until you resolve the problem. In addition, their technical support is exceptional. and is very professional, detail-oriented, dedicated to solving problems, fast and friendly.
What do you dislike about the product?
Honestly Setting up the system was difficult and sometimes calls were dropped. but until this moment. They are all great.
What problems is the product solving and how is that benefiting you?
The support team is very responsive and apart from being easy to use, I always look to work with companies that offer solid support. Additionally, the automated center works quite well and there are many options available. The platform is definitely very easy to navigate and use.
The price is reasonable and when I speak with an agent they are considerate
What do you like best about the product?
It offers me the ease of managing users and call groups. Additionally, the software is easy to use and is a great tool for my business. and it is easy to assign licenses and devices.
What do you dislike about the product?
Sometimes it can be difficult to reach them due to different time zones. y The website takes a little time to get used to for navigation purposes.
What problems is the product solving and how is that benefiting you?
I like that it has the ability to take centralized notes during calls, which is great for a team. and They helped me set up a new phone.
Cloud calling with ease
What do you like best about the product?
Webex calling is easy to get integrated with the customers existing infrastructure. Onboarding users from company AD deliveres a smooth experience. A borad choice of PSTN options makes it easy to get calls flowing.
Amomg other, these features helps a lot:
Azure AD wizard
Certificate based SIP trunk for PSTN connetivity
Client diversity.
Amomg other, these features helps a lot:
Azure AD wizard
Certificate based SIP trunk for PSTN connetivity
Client diversity.
What do you dislike about the product?
rigid call routing options
missing options for number manipulation for outgoing calls
unelegant way of moving users between locations.
missing options for number manipulation for outgoing calls
unelegant way of moving users between locations.
What problems is the product solving and how is that benefiting you?
Calling and asynchronous intaer action in one place, both internal and external contacts
WEBEX CALLING IS THE BEST!
What do you like best about the product?
1. Can answer calls via my mobile phone. I can now answer calls anytime, anywhere.
2. User-friendly
3. Voicemail feature is also superb
2. User-friendly
3. Voicemail feature is also superb
What do you dislike about the product?
1. Cost
2. Doesnt have do not disturb feature.
3. Does not support all countries.
2. Doesnt have do not disturb feature.
3. Does not support all countries.
What problems is the product solving and how is that benefiting you?
Can answer calls via my mobile phone. I can now answer calls anytime, anywhere.
Phone service and support are excellent
What do you like best about the product?
I love that they have an implementation team that you can talk to on the phone and they will make sure your system is working correctly. And what I like most is the versatility of working anywhere and being able to provide our clients with the necessary support they need.
What do you dislike about the product?
Honestly So far my experience has been great. But being completely internet based can be a challenge at times, plus the setup took longer than anticipated, but other than this I don't think it can get any better.
What problems is the product solving and how is that benefiting you?
It gives me the ability to answer customer calls on the go. Plus it allows our team to easily work from anywhere without carrying a phone, I definitely love all the features that come with the line.
Improve caller experience and enhance communication within my organisation.
What do you like best about the product?
One of the best thing with Webex Calling is how cost effective. It significantly reduce costs on hardware, maintenance and long-distance calling. It eliminates the need for traditional PBX systems and allows businesses to make calls over the internet, reducing telecommunications expenses.
I also like Webex Calling is a cloud-based, that's makes it more easy to set-up and manage from anywhere with an internet connection. No need for on-site hardware installation or maintenance, resulting in a simplified and streamlined process.
Another advantage is that it enables us to make and receive calls from anywhere using a mobile device, tablet or desktop.
I also like Webex Calling is a cloud-based, that's makes it more easy to set-up and manage from anywhere with an internet connection. No need for on-site hardware installation or maintenance, resulting in a simplified and streamlined process.
Another advantage is that it enables us to make and receive calls from anywhere using a mobile device, tablet or desktop.
What do you dislike about the product?
As long there is internet connection everything is good to go. High quality audio that make it great calling platform.
What problems is the product solving and how is that benefiting you?
Webex Calling provides our business with cost-effectiveness, scalable and flexible communication solution that enhances collaboration and streamlines communication processes.
It offers excellent call quality and reliability, minimizing disruptions or dropped calls.
It offers excellent call quality and reliability, minimizing disruptions or dropped calls.
Webex Calling is a modern cloud calling solution for businesses of any size
What do you like best about the product?
Like You can Webex Calling because you can record your calls and with VoIP systems, you can do voice and video conferencing, including custom voicemails, calls with extension numbers, directory URIs and also screen sharing, etc.
What do you dislike about the product?
I really like everything about Webex Calling, it gives us cutting-edge features and continued interest in new alternatives. It has great ease of use, reliability, consistency and excellent customer service.
What problems is the product solving and how is that benefiting you?
In our case, Webex calling has transformed the way we do our business, facilitating our meetings in a hybrid work environment, and allowing our workers to accelerate their dealings with customers by providing secure and effective calls.
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