Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Platform easy to navigate;
What do you like best about the product?
Being able to use computer, Iphone, etc. Sharing screens, havign the ability for the host to make an attendee a co-host to be able to share contet. The recording option of the platform.
What do you dislike about the product?
I have not experienced anthing negative with Webex.
What problems is the product solving and how is that benefiting you?
If there is a computer update sometimes it glitches, and I have to re-set computer. That is more of a update issue.
Very Good Cloud Based Calling Tool
What do you like best about the product?
It has good connectivity and calling quality. It has multiple features which are great some of them are call analytics, call queues and forwarding. Webex calling integrates well with its other apps very smoothly like Webex teams. It has no hardware requirement as it is cloud based application.
What do you dislike about the product?
There is no significant cons of the webex calling just it should have been able to integrate with other applications too.
What problems is the product solving and how is that benefiting you?
Webex calling helps to make automatic call service management and maintenance very easy. Its integration with its other apps making it more handy. It decreases the expense on phone service significantly. Overall my experience with Webex calling was great.
WEBEX CALLING ALL THE WAY.
What do you like best about the product?
Webex Calling is an amazing and incredible tool i use to chat with team members and it also allows me to schedule calls with just a few clicks. I have used it for more than 5 years and it works pretty well.
I like its interface which is very nice and easy to understand.
I like its interface which is very nice and easy to understand.
What do you dislike about the product?
Sometimes it can crash and i have to restart it.
What problems is the product solving and how is that benefiting you?
Webex Calling has a crystal clear sound which makes it stand out from its competitors.
It is very easy and simple to use compared to other alternatives.
It is very easy and simple to use compared to other alternatives.
The support staff is pleasant and very attentive to our schedule
What do you like best about the product?
It's very easy to use the portal to do almost everything you need, plus the management website is quite easy to use. The tabs to indicate where to go are easy to use. and I like that it allows me to record our own announcements and updates.
What do you dislike about the product?
Sometimes phones get unregistered and phone number portability takes longer than usual, and sometimes, there is a delay in my supervisor's dashboard monitoring real-time statistics.
What problems is the product solving and how is that benefiting you?
In addition to being an easy-to-use and very reliable tool. Their customer service staff is exceptional and capable of helping you with anything as we always receive quick responses and the problem is addressed promptly.
Webex Calling is a product that is easy to work with and easy to configure
What do you like best about the product?
Calling offers many options and is very adaptable to the needs and services of our business. They have an incredible product and service, but what stands out the most is the customer service. It also offers a very quick response and easy to use to configure a new telephone system.
What do you dislike about the product?
Calling has a variety of options to help the business grow, so for now there is nothing I don't like.
What problems is the product solving and how is that benefiting you?
The calling setup process and help getting everything working was fantastic, and the reliability of the phone service is excellent, it is definitely a complete communication system that is reliable and eager to improve.
Average Online Conferencing tool
What do you like best about the product?
Audio and video is crysteal clear , chatter and screen sharing option is also their plus we can have many memnbers in a single meet
What do you dislike about the product?
Nothing to dislike as of now fow this beautiful app
What problems is the product solving and how is that benefiting you?
Meeting online which saves my lot of time and options of working from home beacuse of Webex
From Webex Calling I love the easy way to answer a call and how fast it can be
What do you like best about the product?
Webex Calling is Perfect for a small or medium business. Also The support team is very good and always available to help with any problem. It is also a relatively simple platform to understand.
What do you dislike about the product?
Webex Sometimes it crashes, I have to restart it. Besides that, I really like everything, it works well.
What problems is the product solving and how is that benefiting you?
I like the meeting app integration. since it keeps me organized with my Google calendar immediately. I really find the app easy to use. and it allows me to keep my mobile number private.
Webex Calling is a Superb Tool
What do you like best about the product?
Webex Calling provides the best feature that is transcription of voicemail.
It can record calls on virtual lines.
It provides support for third party DECT Devices.
It saves money.
It can record calls on virtual lines.
It provides support for third party DECT Devices.
It saves money.
What do you dislike about the product?
Stable internet is needed to make proper call from any location.
Call recording option is available for a limited time period.
The price is vey high in comparison to Microsoft Team.
Call recording option is available for a limited time period.
The price is vey high in comparison to Microsoft Team.
What problems is the product solving and how is that benefiting you?
This has helped us to track our call recorings and improve our performance with the help of call analytics offered by Webex Calling.
There is no need of conventional phone lines and hardware which helps in cost saving.
There is no need of conventional phone lines and hardware which helps in cost saving.
Powerful Tool for all your Virtual Communications !
What do you like best about the product?
The best about webex calling is you can record on virtual lines.
Additional languages supported for voicemail transcription is and additional new feature which they have recently added..
Additional languages supported for voicemail transcription is and additional new feature which they have recently added..
What do you dislike about the product?
Call recording is available for a short period of time.
Price is high in comparison to other tools such as microsoft team.
To ensure proper call,stable internet connection is required.
Price is high in comparison to other tools such as microsoft team.
To ensure proper call,stable internet connection is required.
What problems is the product solving and how is that benefiting you?
It has enabled our employees to easily place calls on variety of devices from any location with an internet connection supporting to smoothly work from home.
Webex calling is a single platform where voice,video and messaging all are combined together.
Since conventional phone lines and hardware are no longer necessary, saving a lot of money.
Webex calling is a single platform where voice,video and messaging all are combined together.
Since conventional phone lines and hardware are no longer necessary, saving a lot of money.
This tool has provided us with a way to communicate with our clients in an agile and easy-to-use way
What do you like best about the product?
The app and setup seem easy to use. It also allows us to communicate with our customers and product management is much simpler. I am very happy that most of the customer service representatives.
What do you dislike about the product?
I didn't like that the toll-free number they gave me was listed as spam. yThe iPhone app needs a little work since I have to log in constantly. Outside of all this the product works well and the documentation is easy to follow.
What problems is the product solving and how is that benefiting you?
Webex Calling allows us to not have wired phones. since we were able to receive excellent assistance with the integration of our lines into their systems. and we have also been using it for video conferences with clients.
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