The platform helped us a lot during COVID-19 to schedule meetings remotely.
Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
quality calling with webex calling
What do you like best about the product?
webex calling comes with reliable, clear and audible audio quality with minimum disruptions.also comes with high levels of privacy and security. has end-to-end encryption and a user has the authority to decide who to engage with in calls ensures all users data and information are at safe hands.
What do you dislike about the product?
although webex calling is made to be a user friendly tool, customizing and implementing it requires some technical knowledge hence might be a challenge to a begginer, also the cost of premium plan is way to higher than competitors.
What problems is the product solving and how is that benefiting you?
webex calling is a high reliable voice calling asset, comes with clear tone and with no disruptions or background noices, it can also be used to make international calls making it a more rich and worldwide tool.
This tool addresses the various communication complexities for even the smallest businesses
What do you like best about the product?
Webex Calling offers me fast service and great communication. and I like the approach they give us in terms of managing their platform and the vision they propose.
What do you dislike about the product?
The only thing I don't like is that sometimes the phone wait times are long. from the rest The phone service is excellent, the technology and sales are also excellent.
What problems is the product solving and how is that benefiting you?
In addition to offering excellent customer service. Webex Calling offers me reliable phone and in-person Support with genuine humans.
Webex - Zoom with Security
What do you like best about the product?
We work in a field that required privacy and security - Webex has better security features
What do you dislike about the product?
It is more unfamiliar than zoom when starting
What problems is the product solving and how is that benefiting you?
Working from home but keeping connected and secure - sharing information in a way that is compliant with our security
One stop platform for all communication solution over the internet
What do you like best about the product?
There are a couple of features we like most, which are as follows -
1. It provides end-to-end security in communication by encrypting the messages from the sender to the receiver.
2. It also supports handy devices like mobiles etc. Because of that, we can be connected anywhere we go.
1. It provides end-to-end security in communication by encrypting the messages from the sender to the receiver.
2. It also supports handy devices like mobiles etc. Because of that, we can be connected anywhere we go.
What do you dislike about the product?
One of the things which we don't like is that it is not easily integrated with non-cisco tools and also to use this service seamlessly we require a good bandwidth internet all the time.
What problems is the product solving and how is that benefiting you?
This tool provides a single dashboard where we can manage the remote device settings of all our users without any difficulty. Since this service is based on the cloud this benefits us as we don't have to make any payment in advance. We have to pay only for the amount of this tool/service resources we use.
Webex Calling offers a single dashboard management experience
What do you like best about the product?
I like that Webex Calling offers an innovative set of business features including call control, voicemail, business text messaging, mobility, and voice queues.
What do you dislike about the product?
I must say that there is nothing I don't like about Webex Calling, it is an excellent modern cloud calling solution that adapts to the needs of companies of any size.
What problems is the product solving and how is that benefiting you?
Since we use Webex Calling in our organization, we can call other users in the company with great ease, make video calls and send instant messages to other users.
One of the best reliable cloud based calling service.
What do you like best about the product?
We like the feature called scalability provided by this service. We can add or remove the features according to our needs. Because of that there is not wastage of resources.
What do you dislike about the product?
We found some of the negative points regarding this services-
1. This service is available at a slightly higher cost than the other companies providing the same services in the market.
2. The service dashboard is also not that user-friendly.
1. This service is available at a slightly higher cost than the other companies providing the same services in the market.
2. The service dashboard is also not that user-friendly.
What problems is the product solving and how is that benefiting you?
The remote culture or work-from-home/hybrid working culture is more and more coming into the picture. This service provides the flexibility to employees to keep connected or in touch no matter where they are through the internet.
unleash the power of webex calling
What do you like best about the product?
webex calling is quite an asset in calling, it comes with various features; it's security features are in accordance to the standard privasy and security measures, this are the end to end encryption and the passwords in logins. the customer support team is very suportive and always available.
What do you dislike about the product?
webex calling has a learning curve especially if the user is new to the tool, the tool comes wth a variety of features and grasping all of them requre enough time.
What problems is the product solving and how is that benefiting you?
insecurity and lack of privacy. webex calling comes with good security measures assuring the users their secrets are safe
your business communication solution
What do you like best about the product?
webex calling comes with a number of features, the quality of the call is very clear , the sound is audible with minimal disruptions. webex calling security and privacy is in accordance to the standard security protocal, with end-to-end encryption, ensures secrets and privacy of information is adhered to.
What do you dislike about the product?
on poor internet coonectivity, webex calls are highly affected espeially international calls. also the pricing of the tool is little high hence might be a challenge to a small business
What problems is the product solving and how is that benefiting you?
security and privacy, webex calling ensures perfect security to the user
2023 Mastermind of Secured Communications
What do you like best about the product?
Easy to manage calls on centralised portal.
Perfect for making services availability around the clock.
Easy flexible subscriptions plans.
High security and encryption from end-to-end.
Perfect for making services availability around the clock.
Easy flexible subscriptions plans.
High security and encryption from end-to-end.
What do you dislike about the product?
No main feature or functionality I can complain about.
What problems is the product solving and how is that benefiting you?
With Webex Calling our services to customers is easily accessible at all times and have perfected collaboration by real-time communication.
Helps with efficiently scheduling meetings and work interviews remotely
How has it helped my organization?
What is most valuable?
We can access and conduct meetings remotely from anywhere using Webex. It saves a lot of challenges dealing with documents while preparing for meetings or interview sessions.
What needs improvement?
The product's price could be better.
For how long have I used the solution?
We have been using Webex for seven years.
Which solution did I use previously and why did I switch?
I use Skype, Microsoft Teams, and Zoom as well. Some functions like screen sharing are challenging to use in Microsoft Teams. For Skype, it is more complicated to establish a powerful network.
How was the initial setup?
We have to connect to the network and download the software using the browser for installation.
What about the implementation team?
I implemented the product myself.
What's my experience with pricing, setup cost, and licensing?
We purchase the product's yearly license. It is expensive.
What other advice do I have?
I rate Webex an eight out of ten.
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