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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Redouane M.

Webex Calling

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity of the management of the cisco collaboration features calling meeting and messaging.
What do you dislike about the product?
More training and documentation to make easy the migration
What problems is the product solving and how is that benefiting you?
Maintaining and upgrading the on prem solution


    Oil & Energy

Webex Call

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
I have been invited to several Webex calls and the way it presents itself is very professional. I love the feature that it can disable guests using microphone and video inputs into the call if required.
What do you dislike about the product?
From what I have seen of Webex I have nothing really I dislike of making calls with the application. I would recommend the product to anyone in the office field of work.
What problems is the product solving and how is that benefiting you?
I am not aware of any problems


    Diar Y.

Make professional, quality calls with Webex Calling.

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
In Webex you get call reports in an instant, you can keep track in real time of the calls you receive or make, and the best part is that it is completely hosted in the cloud. The contact directories are very well hosted and organized; the audio quality of the calls is very clear; and the video calls look great. All calls are managed and filtered, and you can also record them to listen to them at any time. We can make group calls, for example, for meetings, which is excellent, as we can share the call with many other users. The messaging option is excellent; they usually arrive very quickly, and you can send messages to contact lists hosted on Webex.
What do you dislike about the product?
The application for Apple should be improved. I have tried both versions for Android and iOS, and without hesitation, I'll take the Android one. Webex calls can consume a lot of data; I recommend having a good internet connection to use them. The service is more aimed at large companies; if you own a small business, I think other solutions, such as Skype, may be more feasible when evaluating the cost-benefit.
What problems is the product solving and how is that benefiting you?
We have used Webex in many areas of our company. For the information technology area, it has been useful. Webex has a wide variety of contacts with whom we maintain daily communication. With this call and messaging service, we have saved a lot of money when making calls because with a conventional mobile plan, we would spend more money. Thanks to video conferencing and video calls, we can hold remote meetings without going to the office. Many times, we like to send text messages to our customers offering a particular service. With this program, we can create groups of contacts and send messages in an instant.


    Farah B.

Excellent call service for your company.

  • July 20, 2023
  • Review provided by G2

What do you like best about the product?
It has a very attractive and business-like interface and can be easily managed from any mobile device, computer, or tablet. You can easily and intelligently conduct team meetings, no matter how far away you are. You can always organize group calls. Excellent audio quality; it is really fluid. Video calls are also excellent, with crisp picture quality. Provides full voicemail support when you can't make a call. Customization of the control panel. I love the service; it is very useful to always be connected with customers and the technical team.
What do you dislike about the product?
Although it is a very useful tool on the market, you can get cheaper add-ons. You need a good data connection either when using the phone or desktop application; if you have a slow connection, I do not recommend the program. Slow loading times, especially when there are meetings with many participants.
What problems is the product solving and how is that benefiting you?
We implemented this service as a much more cost-effective option for video call collaborations, especially when we were on the verge of the pandemic. We could meet without a problem thanks to Cisco's services. Furthermore, we also often conduct job interviews; we just need to make a few calls and we can interview remotely. For training and webinars, it is very useful; in fact, many times we use video calls to solve problems in real time, and we even do demonstrations of the applications we develop.


    Manoj Kumar C.

Webex - Review

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, and screen sharing is easy peasy. Mostly liked the whiteboard future which is collaborative. And I can just schedule and create alerts over email too.
What do you dislike about the product?
I felt the call customization, such as background changing, is not available on this. Suddenly the call quality is reduced, and the video feed buffers. It stuck for some time and started again on its own.
What problems is the product solving and how is that benefiting you?
I can write anything, notes on white board.
Screen sharing is so easy here. We can connect from a dial up connectionms and landphone from us and mobile app is also very good to use. and i can record sessions smoothly.


    Otto B.

Best Business Call & Coms Platform Ever!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Everything communications related - in one place with quick clicks menus on the side and icon pictures that actually make sense!
Quick add-on apps that say what they do in their names - so you find what you need in an instant!
What do you dislike about the product?
Where were you all my life - Nothing to fault.
What problems is the product solving and how is that benefiting you?
VOIP coms at a reasonable licensing cost that is scaleable to huge organizations.


    Computer Software

Versatile Collaboration

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Webex provides various tools for online meetings, video conferencing, screen sharing, and file sharing, allowing teams to collaborate effectively regardless of their physical location.
What do you dislike about the product?
Some users may find the Webex interface overwhelming or complicated, particularly when accessing advanced features or settings.
What problems is the product solving and how is that benefiting you?
With Webex Calling, businesses can easily scale their communication system up or down based on their needs. Adding or removing users, setting up new offices, or expanding globally becomes simpler and more flexible, ensuring seamless communication across the organization.


    Jagatheeswari S.

Aamzing overseas call experience for team collaboration

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Vast support for all audio and video calling features
What do you dislike about the product?
Nothing much, I really loved Webex calling at my. office
What problems is the product solving and how is that benefiting you?
We had a cross development team from multiple countries, Sweden, Italy and India, we had an amazing call experience using webex. Our go-to option has always been Webex and it provided seamless connection [with very little lag at times]


    Cyril F.

Ease in Real-Time Communications

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
The ideal aspect about webex calling in my view is the ease I transition for communication; I can be on a call in the office and still be able to take calls on my portable smart mobile device when I am out of the office.
What do you dislike about the product?
There's really not much that I dislike about webex calling. It's a ideal thus far, however, I am curious to see how future updates renders its efficiency that I am accustomed to.
What problems is the product solving and how is that benefiting you?
The real-time swiftness and multi-tasksing functions that enable simultaneous attendance to calls and incoming messages from individual users and/or teams surely streamlines efficiency.


    Harsha v.

Webex calling revew

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling makes collaborating easier with digferent clients, mettings. A lot of features to use and friendly UI
What do you dislike about the product?
Some audio issues and some operating costs should be less. Overall this can be reduced in near future
What problems is the product solving and how is that benefiting you?
Voice over internet solutions , only need internet for calling .