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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jonathan T.

Smooth and Easy.

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the reception, no static on the background and i can hear the caller crystal clear and vise versa. The Video have an option for HD as well which other applications doesn't have.
What do you dislike about the product?
So far None. Our company is using WEBEX for calls and video conferencing
What problems is the product solving and how is that benefiting you?
Easy access for joining meeting


    Retail

Comprehensive one stop for calls

  • June 21, 2023
  • Review provided by G2

What do you like best about the product?
The webex calling has helped our organization in having a one stop for complete collaboration across the enterprise. It binds everyone from all areas and businesses together. It has provided a great platform and enables strong communication
What do you dislike about the product?
It has helped in great integrated experience matched with good capabilities for the enterprise.There is no doslikesthat we see currently
What problems is the product solving and how is that benefiting you?
It has been anytime anywhere and any device connected at all aspects and has given same and similar experience across the organization taking this to the next levels.It has provided enhanced capabilities like chat , exchange of ideas has enhance to next levels.


    Japhet A.

Webex Calling: Empowering Seamless Communication and Collaboration

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling is highly regarded for its unified communication solution, delivering high-quality voice and video calls. Its user-friendly interface, scalability, and seamless integration with collaboration tools make it a popular choice. The advanced calling features and mobile accessibility further enhance its appeal for efficient and flexible communication.
What do you dislike about the product?
Some users have expressed occasional connectivity issues, found the platform initially complex for new users, desired more customization options, and perceived the pricing structure as relatively high for Webex Calling.
What problems is the product solving and how is that benefiting you?
Webex Calling solves communication challenges by enabling seamless collaboration, supporting remote work, reducing costs, enhancing mobility, and integrating with other collaboration tools. These benefits result in improved efficiency, productivity, and connectivity for users.


    Pablo P.

Feedback Webex calling

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
The application turned out to be easily integrable and simple to use. The availability of the contact directory and its search.
What do you dislike about the product?
The need to log in later during the initial setup.
What problems is the product solving and how is that benefiting you?
Communication in digital format without the need for a physical terminal. Communication through mobile devices and the application.


    Nilesh M.

Reliable and User-Friendly Voice Solution with ongoing improvements.

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to deploy and works well, reliable and feature rich.
What do you dislike about the product?
Can't think if anything we dislike as we chose Webex calling after looking at other similar solutions.
What problems is the product solving and how is that benefiting you?
Improved Communication, Integration with Other Tools, Accessibility and Mobility, Scalability and reliable customer support. Webex Calling has made our communications more effective and efficient, enhanced our workflow, and provided us with dependable customer support. Despite the slightly higher cost, the benefits we've gained make it a worthy investment for our business.


    DharmeshPatel

Has good stability and an easy initial setup process

  • May 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

What is most valuable?

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

What needs improvement?

They should integrate the solution with multiple hardware vendors.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability ten out of ten.

How are customer service and support?

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

Which solution did I use previously and why did I switch?

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is low-cost for a hybrid model.

What other advice do I have?

It is a unique solution. I rate it ten out of ten.


    Raul E.

Webex all in one place

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility between calls and videos
What do you dislike about the product?
There is nothing to complaint about Webex.
What problems is the product solving and how is that benefiting you?
Webex kind of having everything in one place, calls, meetings etc


    Retail

A reliable and user-friendly communication solution

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Webex Calling is its reliability. I have experienced very few call drops or technical issues, even when making calls from remote locations or with poor internet connectivity. Additionally, the platform is very user-friendly, with an intuitive interface and easy-to-use features that make communication seamless and efficient.
What do you dislike about the product?
The only drawback I have experienced with Webex Calling is the limited customization options for the call interface. However, this is a minor issue compared to the overall benefits of the platform.
What problems is the product solving and how is that benefiting you?
Webex Calling is solving several problems for me and my team in terms of communication. Firstly, it provides a reliable communication solution that allows us to connect with each other regardless of our location. This is particularly useful when we are working remotely or when we need to communicate with team members who are in different time zones.

Secondly, Webex Calling has simplified our communication process by providing an easy-to-use interface and features such as call forwarding, voicemail, and call recording. We can quickly connect with each other, share information, and collaborate effectively, which has improved our productivity and efficiency.

Thirdly, Webex Calling provides a secure platform for our communication needs. We can trust that our communication is private and protected, which is essential when dealing with sensitive information.

Overall, Webex Calling has benefited me and my team by providing a reliable, user-friendly, and secure communication solution. It has improved our communication process, increased our productivity, and allowed us to work together effectively, regardless of our physical locations.


    Information Technology and Services

Great tool for communication.

  • April 04, 2023
  • Review provided by G2

What do you like best about the product?
It has the good UI and the interface which makes communication interesting. Also, it does the job quite well. I can organise meetings posts status and what not. Emoticons/gifs are best which does not makes the app dull.
What do you dislike about the product?
Sometimes it gets slow when joining meeting. It's rare but I see it as a point of improvement.
What problems is the product solving and how is that benefiting you?
It is a great app which client has provided to us. We can communicate, make direct calls, the chatting features makes the tool best.


    Jazib A.

Webex is best for conference meetings

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Best thing about webez that i feel its very easy to use.
What do you dislike about the product?
Sometimes it hangs which can be annoying.
What problems is the product solving and how is that benefiting you?
It is helping organisations to conduct virtual meetings