I use this solution for chatting, scheduling, and meetings.
Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Simple, Flexible and Powerful
What do you like best about the product?
The Webex desktop app is intuitive and easy to use. Coupled with the fact that a similar user interface is enabled from within the mobile app, you have a unified user experience across platforms. The calling functionality is also simple to use and administer.
What do you dislike about the product?
Some Webex App instability has happened in the past, compromising the end-user experience and usability. Likewise there has been the odd cloud platform issue which impacts the ability to use.
What problems is the product solving and how is that benefiting you?
Previously we ran our telephony in-house on a datacentre hosted Cisco CUCM platform. This worked well for many years, but ultimately the agility and flexibility offered by a cloud system won out, and the migration from Cisco to Cisco was unbelievably straight forward.
The Best Cloud-based phone system
What do you like best about the product?
Webex caling packs alot of features in one solution. it includes voice calling, messaging, meetings, access mobility that allows users to make phone calls from literally anywhere.
What do you dislike about the product?
The availability and support for Webex Calling is limited in certain regions. It becomes vital to verify that the service is available in the region where employees are located and that local support and resources are accessible.
What problems is the product solving and how is that benefiting you?
Mobility and access to calling system from anywhere in the world. Employees are not limited to desk phones and their computers to make business calls and other collaboration meetings.
Webex calling is the best alternative to Microsoft and Google tools
What do you like best about the product?
Easy deployment, high quality, easy integration
What do you dislike about the product?
Maybe it will be helpful if Cisco focused more on develop an email solution for B2B that competes with Microsoft and Google in orde to use more this feature
What problems is the product solving and how is that benefiting you?
easy calling using webcam for B2B meetings, with high quality and stable channel. Increase productivity in discussions and live events as well.
Simple to integrate, helpful support, and high availability
What is our primary use case?
What is most valuable?
The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices.
What needs improvement?
Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment.
For how long have I used the solution?
I have been using Webex for approximately one year and a half.
What do I think about the stability of the solution?
This is the most stable solution I have used.
How are customer service and support?
I rate the support from Webex a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as Teams and Zoom and I have had issues with conductivity requiring me to reload. I have not had any issues with Webex.
What's my experience with pricing, setup cost, and licensing?
The price of Webex is in the middle range compared to the market.
What other advice do I have?
Inside Webex, there exists a feature known as "At Hub." This feature is accompanied by a new browser that offers an array of impressive features and gadgets. Moreover, it enables you to incorporate these elements into your own website. I highly recommend giving it a try and utilizing the app assistance available to explore the extensive range of excellent products within the Webex hub. You're bound to be pleasantly surprised by what awaits you there.
Many customers are already utilizing Cisco phones, which offers a significant advantage. By using a Cisco phone, they can effortlessly join Webex meetings or video conferences through their designated video test or conference endpoint. However, it's important to note that this capability is also available with other platforms like Zoom and similar services.
I rate Webex a nine out of ten.
Webex Calling app by Cisco
What do you like best about the product?
The best thing that I like most about the Webex calling app is, it is simple yet powerful and provide huge variety of feature or loads of feature in calling like call recording, waiting, forwarding etc and it's free version gives you access to add 100 participants plus 40 min conferencing.
What do you dislike about the product?
I usually found it difficult to connect with my colleagues as there are so many options to communicate and ramdomly disconnect or poor quality of voice or video sometimes irritate me.
What problems is the product solving and how is that benefiting you?
Well as I a simply a day to day user of Webex calling app to communicate with my peer or colleagues, it help me alot to convey my messages easily and fastly to everyone.
Webex for all your hurdles
What do you like best about the product?
Seemless video quality, crystal clear audio, very simplified user interface, dynamic visual layouts and easy of use. Usage and configuration is very easy which makes easy adaptabality
What do you dislike about the product?
Webex application support would have been made more better.
More frequent application updates lands users to delay in joining meetings periodic updates and post meeting prompts will help.
More frequent application updates lands users to delay in joining meetings periodic updates and post meeting prompts will help.
What problems is the product solving and how is that benefiting you?
Webex solved multiple problems at enterprise level like team hurdles, conference room connects, screen sharing, business connects, whir board meetings interface for screen sharing
Webex Calling - The best application for huge video conferences and meetings
What do you like best about the product?
Webex Calling is excellent for team meetings as it facilitates 100 participants in one go. It facilitates HD video quality, screen sharing, messaging and interactive whiteboard. Not only this , it supports background noise cancellation that can save you from embarrassing moments at times. It supports free video conferences, and content sharing. You can even record the ongoing meeting for future purposes. What could be better than that!Have had a great experience with Webex Calling so far .
What do you dislike about the product?
I have been using this application in various team meetings till date and I'm really impressed by its smooth service. Haven't found any disadvantages associated with the usage of this application so far. Would definitely recommend this to all.
What problems is the product solving and how is that benefiting you?
Webex Calling has helpedme in conducting various audio / video conferences with different project teams. I have used its major features like screen Sharing, content Sharing, messaging , recording , HD video and Whiteboard . Automatic Background noise cancelation has been an added advantage so far. The best part is - I could avail all these services free of cost!
real time communications software.
What do you like best about the product?
Webex Calling is a cloud calling solution that makes it easy to connect with colleagues and employees remotely by sharing screen, audio, and messaging. It's software that provides business-quality service with security, speed, and simplicity. It provides countless features that we can take advantage of from start to finish, it works very well without limits.
What do you dislike about the product?
Webex Calling has a positive impact on my organization due to its seamless integration with more than 100 applications, as well as flexible features, security, speed and excellent remote collaboration results. It is a solution that has allowed us to communicate without limitations, increasing productivity and teamwork.A software that meets the needs of my work team offering more than what we normally need to collaborate online from anywhere and any device and nothing bothers me.
What problems is the product solving and how is that benefiting you?
I recommend Webex Calling because it's a cloud calling and messaging solution that provides simple yet powerful collaboration tools. It is a software that increases the interaction between coworkers and increases the effectiveness in relation to clients through immediate calls with seamless wireless connection, end-to-end security and easy setup yields immediate productivity results.
Reliable & Professional Platform
What do you like best about the product?
It's clean and straightforward to use. Not crowded with too many features but sufficient. Call quality is better than other apps in market, noise cancellation works as expected . All devices are synced at once and can be accessed via any device. Preferred mode of communication ib formal settings.
What do you dislike about the product?
Needs some exploration and expertise to use it to the fullest. Required high/good speed internet for better call quality. Meetings and chats cannot be saved.
What problems is the product solving and how is that benefiting you?
Remote connectivity, daily standups, pair programming has become easy with webex. Easy to connect with team and take conference calls. Calling and meeting needs are met properly.
Communication telephony network access tool
What do you like best about the product?
I like this tool because it allows call subscriptions for any phone user in any common area, they have an access that allows users to dial numbers outside the organization, the service provides, through an existing business infrastructure, a local gateway , with an existing call environment of excellent quality
What do you dislike about the product?
I do not dislike this tool at all because of its comfortable and easy-to-use way, since in its desktop application, looking for the option to meet and call, you only have to write the name or email address or, in another case, video address and thus make with satisfaction a video call
What problems is the product solving and how is that benefiting you?
This tool offers us many advantages: call subscriptions for telephone users in common areas, in addition to taking advantage of the features of calls in the cloud, enterprise-level mobility with the Webex application for messaging, meetings, and calls from any software client, all of that. has this tool to offer excellent benefits, in addition to solutions from local survivors or existing members, part of the critical workflows of any company.
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