Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Rahul S.

WebEx calling review

  • May 06, 2022
  • Review provided by G2

What do you like best about the product?
I have used WebEx calling to give telephonic interviews at some major companies, it was essy to remotely give interview for companies outside my country. Greatly helped in communication.
What do you dislike about the product?
The UI can be improved as it was confusing to understand in starting or as a beginner. The app is quite heavy but it has a lot of features which make it heavier. They could add some basic features for a lite version of app.
What problems is the product solving and how is that benefiting you?
I have used it solve communication issues and shorter wait times on calls with working professionals. Many times i am able to easily record the calls for future references. Call transfer is also easy to use.


    Prabhakar U.

Very user friendly online calling app for my team

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about it that I like the most is, It allows me to do calling without the barrier of device and location. Along with this, it is also affordable, secure, and fast.
What do you dislike about the product?
The one thing that I don't like is its UI. It should be more engaging and beautiful.
What problems is the product solving and how is that benefiting you?
I use this as a VOIP service in my company. It helps me to increase my efficiency and productivity.


    Higher Education

Webex first choice for online meetings

  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
Simple and easy to navigate GUI with straightforward menus to perform online Video meetings. Its reducing world's boundaries by making people sitting in various continents at a high speed.
What do you dislike about the product?
Webex has improved a lot since past few years and leaves not many areas to complain about. Overall very satisfied with the performance of the software and is highly recommended.
What problems is the product solving and how is that benefiting you?
Conduction of online webinars, viva's, meetings, conferences... Webex is supporting the world leaders in a deep way. Very swift connection with very good controls.
Recommendations to others considering the product:
Very useful, go for it.


    Dawood A.

Incredibly Professional and Amazing Calling Application

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
We have established a professional communication center through Webex Calling so our clients now can rely on us, whenever they require any kind of help. I use this platform for my daily inbound and outbound calling.
What do you dislike about the product?
I never experienced any kind of missing functionality, for me, it always works perfectly without any issues and cons. Only the interface should more user-friendly for beginners. All other features are outstanding.
What problems is the product solving and how is that benefiting you?
We use this platform for customers, colleagues, and business partners. So now the communication between these people is really easy for us. We are really satisfied with both audio and video quality.
Recommendations to others considering the product:
Yes, definitely I will recommend Webex Calling to all other users. If they want to use professional calling services.


    Nitesh S.

Cisco Webx Calling is best cloud based calling solution

  • April 05, 2022
  • Review provided by G2

What do you like best about the product?
Rich enterprise-grade calling features, easy to scalable and secure.
What do you dislike about the product?
The most disliked part is the connection issue with webx calling and the long waiting time.
What problems is the product solving and how is that benefiting you?
Easy to integrate with Webx tools like Webx meetings and Webx teams.
globally trusted and secure.


    Paul K.

unable to signin as the app keeps crashing

  • March 11, 2022
  • Review provided by G2

What do you like best about the product?
Doesn't even login server address is not a valid host, the whole suite of the App is full of bugs that indicate a clear lack of QA at the engineering level as it keeps getting authentication errors, even the customer services don't seem to be knowing what is going on
What do you dislike about the product?
I hate the Application so much as it always says you are not authorized to access this page and when I login into the application, says authentication error.
What problems is the product solving and how is that benefiting you?
We needed an application to use at our company for conference calls but the application did not meet our expectations and at the moment, I can't express the major benefits have achieved though once fixed, will update my review


    Information Technology and Services

Very satisfied

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
We use the record feature very much. It helps us to replay the record and have a better understanding of the call scope.
What do you dislike about the product?
The pricing can be a bit costly for small businesses.
What problems is the product solving and how is that benefiting you?
I have been using it for 6 months+ and my experience has been excellent so far. I think it's one of the bests VoIP solutions.


    Syed Mustafa M.

A brilliant and reliable VOIP solution to host calls securely over the web

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful feature of Webex Calling that I have noticed so far is the crystal-clear audio with an advanced noise cancellation feature to eliminate all background voices. Another helpful feature is the voicemail feature which allows you to drop a voice message to your colleagues without disturbing them. Another favorable feature of Webex Calling is that it is web-based so no additional system setup is required to avail its functionality. I love the ability to switch from an audio call to a video meeting instantly. I can change my devices even during the call which is a fantastic feature.
What do you dislike about the product?
Everything is working smoothly so far and Webex Calling has successfully met our business requirements and yielded fantastic results in no time. However, one minor drawback is that a high-quality internet connection is a must or else you will have audio lags and disconnections during your call.
What problems is the product solving and how is that benefiting you?
We use Webex Calling in our school for collaboration, internal communication and external marketing purposes. It is an excellent tool that I mostly use to connect and communicate with my colleagues over the web. This platform has helped us in keeping our numbers private and using professional numbers for business communication, ensuring employee security and privacy which was a must in this pandemic era. We have benefitted greatly from this all-in-one communication platform and its intuitive user interface and extraordinary features have helped us a lot in communicating seamlessly and securely.


    Verified User in Information Technology and Services

Stay in touch with your colleagues from anywhere.

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
A great tool to organize international meetings: integrated with MS Outlook, easy to schedule appointments and share invitations, flexible in changing presenter or sharing slides/content/screen during a call.
What do you dislike about the product?
There is nothing that I don't like. I like it, and we use it whenever we need to set a call.
What problems is the product solving and how is that benefiting you?
Users can share screens, slides, contents during the call, and switching presenter is so simple. Attendees can call in using their computers (saving telephone costs). Can survey the calls, asking questions by writing to organizer.
Recommendations to others considering the product:
It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is spot on, and it truly helps our business. The customer support staff is well trained as well, and that makes the experience more worthwhile.


    Abdul A.

Webex Calling - A top-notch product for cloud-based communication with extra-ordinary capabilities.

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Webex Calling has terrific features and a unique user experience. Some of the most salient features of Webex Calling that I like are listed below:
1) I like the ability of recording my calls for later use or for sharing them with others.
2) Another feature that I like is the voicemail feature. All of the voicemails received are accessible from a single intuitive interface.
3) Webex Calling is cloud based and is accessible from all platforms (i.e from mobile as well as laptop).
4) It is easy to setup and initiate calls and requires minimal knowledge. All you need is a stable internet connection and you are good to go.
5) Call history is provided and I can even export it in CSV form which is a very helpful feature.
6) Webex Calling's integrates perfectly with Microsoft Teams so you can make calls directly from there.
What do you dislike about the product?
1) Limited integrations with other platforms.
2) Costly as compared to its competitiors.
3) You will need a stable internet connection to manage calls without any hassles.
What problems is the product solving and how is that benefiting you?
Webex Calling has helped my school extensively during this pandemic. When all the schools were closed, we were looking for an easy and amicable way to connect and communicate with my colleagues securely. Webex Calling has proved to be an excellent way to manage calls in the cloud and communicate seamlessly without the use of our personal phone numbers. Its amazing features like recording the calls, sending voicemails etc has proved to be very helpful for our organization. I must also thank the support team for helping me with my queries in the shortest possible time. Its a great tool overall and I would suggest it to everyone who are facing communication barriers in their organization.