Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

657 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    CHANDAN KUMAR M.

Amazing for connect calling during interview

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
Best and simple way to connect recruiter for attend interview through the link provided.
Easy to do conferencing call audio and video.
What do you dislike about the product?
Need to install app then after I can used calling facility.
Need to develop on web services.
What problems is the product solving and how is that benefiting you?
Intraction and attend job interview on video calling.
Easy to connect from anywhere through link and mobile application.
Invite and share screen during meeting.
Free software available in playstore for video and audio calling.


    Prateek J.

Webex Calling: The Next-gen Calling Platform

  • December 25, 2021
  • Review provided by G2

What do you like best about the product?
1. All-in-one calling platform
2. Multiple platform support
3. Great video and audio quality during call
4. Straight forward user interface
5. Integration with office suites
What do you dislike about the product?
1. Pricing is a bit high, as compared to other option
2. Glitches during the video call and screen sharing
What problems is the product solving and how is that benefiting you?
We were looking for a video calling tool that we can use for our enterprise and off-shore clients. Webex calling was the perfect tool for this purpose. In terms of benefits, we are getting crystal clear audio and video quality.


    Biotechnology

Helpful

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to hold meetings with my team from different locations. I like that we have rooms that are set up specifically for weber meetings. Make presentations easier.
What do you dislike about the product?
It is more difficult to use when trying to do a course. Through work we use it for special courses and we sometimes have to team up with others. On Microsoft soft teams you can have break out meeting, where you don't have to use another form of communication to do separate work. Weber doesn't have this feature.
What problems is the product solving and how is that benefiting you?
The obvious problem being solved is the separation that has occurred because of covid. It was extremely beneficial to collaborate with my team where we normally don't have to be apart.
Recommendations to others considering the product:
It is useful but temperamental if you are not good with technology.


    Rahul B.

Great App for staying connected and quick meetings

  • December 10, 2021
  • Review provided by G2

What do you like best about the product?
Webex calling is an excellent app for joining/scheduling video calls quickly and syncing with your calendar. Various options like backgrounds and sharing especially selective sharing is great.
What do you dislike about the product?
Sometimes during video calls background noise is pretty loud and video jitters when you are on low bandwidth . Also the android app takes lot of memory as compared to other peers.
What problems is the product solving and how is that benefiting you?
We use Webex Calling app to schedule meetings for our daily connect and any impromptu calls required while working on deliverables. One of the benefits is having everything you need in a single interface from calling to sharing documents instant messaging and all.
Recommendations to others considering the product:
It's an excellent app for staying connected to teammates and provides all the required options like chat, document sharing, video calling, and screen sharing in a single place.


    Çağrı E.

Best calling app in the market.efficient and succesful calls with your colleagues

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
I like it because webex calling is available for mobile and desktop. It makes my easier I do business calls with mobile app. ı can easily get connected with my teammates. User interface is also very straightforward. I can say customer support is very helpful
What do you dislike about the product?
I would like to have noise cancellation experience with webex as we may have noisy office during our calls. I also expect this program to be more stable with android
What problems is the product solving and how is that benefiting you?
It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is just spot on and it truly helps our business. The customer support staff is really well trained as well and that makes the experience more worthwhile.


    Franco G.

Turn your collaboration into a pleasant and intelligent space.

  • December 05, 2021
  • Review provided by G2

What do you like best about the product?
Webex Calling is a real-time call and collaboration solution that works perfectly from any place and device offering flexibility. It is a tool that perfectly adapts to our needs with quality collaboration, perfect operation and features that we can get the most of. I benefit, it is a meeting software that I like a lot for being safe, fast and intuitive with HD audio and video quality, in addition to its easy connection with just one click.
What do you dislike about the product?
Webex Calling is an online collaboration solution that has worked perfectly for me, adapting to my daily needs when starting meetings, it is of quality, security and speed with solutions and immediate resources that adapt to my requirements, it has worked very well for me and I do not have dislikes.
What problems is the product solving and how is that benefiting you?
Webex Calling is an online meeting tool that brings benefits to my remote work by helping me collaborate face-to-face by sharing audio and video screen from any place and device with immediate features and solutions, it helps me communicate with colleagues, employees and colleagues at I work in a simple and pleasant way as if we were all in the same place, it helps me reduce future risks, make better decisions, save my time and money in mobilization and logistics, it is perfect to work on the go.
Recommendations to others considering the product:
I recommend Webex Calling for being an effective collaboration tool, a meeting software that offers solutions to organize and join meetings easily and securely from any place and device sharing face-to-face screen, I recommend it because it brings countless benefits to teamwork , increases workflow, enhances company growth and the opportunity to reach more clients anywhere in the world, it is a perfect solution for remote work with HD audio and image quality, without interruptions and maximum reliability, in addition offers free trial.


    Verified User in Financial Services

Reliable call communication

  • November 21, 2021
  • Review provided by G2

What do you like best about the product?
My favourite part about using Webex is that it makes it very easy to login in terms of always remembering my password to log in, Webex uses simple and basic authentication by allowing me to login through my Enterprise Identity Provider using my Enterprise credentials.
I also like that Webex allows me to continue with my business communications even when I am not in my office which is very convenient, by setting up the Remote Office feature I can receive and make calls using my phone and it appears from my business line.
Webex has improved so much our business image in terms of customer service because it features sequential routing whereby it has allowed all our customers to be well attended to instantly through sequential routing whereby unanswered incoming calls can be transferred to the next agent seamlessly.
What do you dislike about the product?
The implementation process did not impress me that much because of how long it took to set up and get every user synced. More so maintenance of the set-up has not been that easy since we had to rely on third-party assistance.
What problems is the product solving and how is that benefiting you?
Firstly, Webex has managed to offer a lot of flexibility in terms of communication whereby it did not use to be that easy to communicate using business line whilst I was away from my office because of expensive calling rates. More so Webex has managed to make sure no customer goes unattended through its functionalities of making sure every call reaches an available agent.
Recommendations to others considering the product:
I recommend any user considering the product that they invest in quality training for the set-up and maintenance process.


    Adolf F.

An automated calling system with very handy features

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
First time taking a tour of this product I would say the Control Hub was the highlight of my top favourite features. The Control Hub carries a lot of details that are very easy to understand.
More so it gives me the ability to be able to manage my organisation usage by analyzing trends and the quality of calls.
I like that this product in its list of features includes Simultaneous Ring a feature that I mostly use whenever I want to get in touch with a number of my colleagues at the same time. It is very easy to use by inserting call recipients I get to connect instantly.
I like to also keep a record of my calls at work and Webex has made this more reliable by including a Call Notify feature whereby I can receive notifications through my emails and this acts as a backup for all my incoming calls records.
What do you dislike about the product?
My problem with this product is how it is very dependent on internet connection and also whenever I do not have an internet connection call forwarding is not that reliable.
What problems is the product solving and how is that benefiting you?
Webex is very easy to set up and also in terms of maintenance it is very affordable hence I would say this has been a major benefit in our organisation for using it for calls. More so it has solved remote communications issues that used to arise from compatibility issues from varying devices which used to bring a lot of inconveniences during meetings
Recommendations to others considering the product:
I would recommend they invest in a quality internet for quality communication.


    Financial Services

Webex is a nice tool for secured cloud calling and better than MS teams

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
Webex is a great company and very beneficial for integrating meetings, messaging team members, contact centers, and secure cloud calling. We use it to streamline the whole organization in outgoing and inbound calls. Furthermore we use Webex as our video call internal meeting system
What do you dislike about the product?
Webex is a premium option, and for a stripped-down version, it only offers a complimentary meeting service. However, if you use all services, it is a very encompassing solution for every organization
What problems is the product solving and how is that benefiting you?
We use Webex for its training center, event centers, and all inbound and outbound calling services. Webex serves well to have multimedia communication on every level. Compared to MS teams, it offers more functionalities and functions more smoothly.
Recommendations to others considering the product:
Consider which package you need to use. Subscription prices vary considerably with Webex


    Prateek S.

Amazing VOIP Provider

  • October 23, 2021
  • Review provided by G2

What do you like best about the product?
Its a single platform for all employees to offer a consistent connection
What do you dislike about the product?
Conferencing annotation doesn't work well at times
What problems is the product solving and how is that benefiting you?
Using it as an additional collaboration tool for enriching positive experience
Recommendations to others considering the product:
Make calls to anyone with the best voice quality and end-to-end security