Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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Webex Calling is a different kind of professional cloud calling platform
What do you like best about the product?
One thing we are all aware of is that the whole world has gone through a pandemic situation in the last two years. Especially those of us who do customer service providers have had the most problems. There were lockdowns in many countries. No one could get out of the house, all businesses were closed. That's why after the customer service system stopped. So we decided that we, all of our staff, would be at home at the same time with customer service. One of our clients talks to us about Webex Calling. When we found out it was created by Cisco itself. Then we were overwhelmed. Because there are so many types of online calling service providers in the market. We all know Cisco is a familiar face in the networking world. This calling platform is completely different and unique. It is completely cloud-based and this platform uses SaaS technology. It enables Multiple Integration Mobility, Superfast buffer-free audio-video calling and hi-tech routing enabled. This platform is designed to keep pace with the next generation. It can be done multiple times for pobox functionality. Such as call transfer, voice mail, call pickup and many more are attached to it.
What do you dislike about the product?
This platform has been very much liked by many staff of my organization, many of our clients, and me. The platform is available in the web version, desktop version, and Android and iOS version. So anyone can easily use it in different ways, from anywhere easily. The configuration method of this platform is straightforward. WebexCalling's customer support is very commendable. This is a multifunctional calling provider. I haven't experienced anything bad yet. I hope not.
What problems is the product solving and how is that benefiting you?
One of the best features of all is the platform. We have several Cisco desktops for customer service in our office. By setting up Webex Calling on this desktop, we can get rid of the cellphone. We can instantly message clients' needs through this platform. We can share files of any size instantly. We can have group chats directly with many clients at once.
WebEx Is Great!
What do you like best about the product?
RDP ability is so easy. Ease of use is so fantastic.
What do you dislike about the product?
Navigating the site is kind of tricky at times
What problems is the product solving and how is that benefiting you?
I am solving the problem of issues with social distancing when using webex calling. This is a huge benefit because I can now have meetings more regularly
Best Calling Application
What do you like best about the product?
Cisco Webex calling is wonderful, I am using Webex calling for professional use it. It is very easy to use and best part of it's quality of calling. I am really a fan of their calling quality.
What do you dislike about the product?
Webex calling logging issue happens much time, majorly while using slow internet connection.
What problems is the product solving and how is that benefiting you?
It helps me to talk with people from anywhere. I can set the different layouts of calls while having in meets or webnair.
Recommendations to others considering the product:
It is my personal recommendation to use Webex calling if you really need to use VOIP features.
My call mangaer is Webex Calling
What do you like best about the product?
We will not miss a call, and a notification app is available on both PC and mobile. All the essential features for calls like do not disturb, call forwarding, call on hod, call conference are available.
What do you dislike about the product?
Sometimes call audit quality may affect due to internet connectivity.
What problems is the product solving and how is that benefiting you?
Webex call is a very useful application for centralized team management. Connect with your team anytime and from anywhere.
one of the best cloud based calling tool
What do you like best about the product?
This is one of the best calling cloud based software for replacing PBX network system in enterprise or home.
This is useful in contact centre where calling is more important it collaborates everything under one proof like massaging chatting or meetings.
one of the best online meeting tool for face to face meetings when we are at remote provide best chatting Experience along with calling.
one of the best collaboration software which allows meetings remotely without any issues.
this provide good audio and video calling experience.
best voip solution for calling direct from cloud.
found this useful for desk to desk calls & conferencing calls.
this is best for file sharing & meetings.
This is useful in contact centre where calling is more important it collaborates everything under one proof like massaging chatting or meetings.
one of the best online meeting tool for face to face meetings when we are at remote provide best chatting Experience along with calling.
one of the best collaboration software which allows meetings remotely without any issues.
this provide good audio and video calling experience.
best voip solution for calling direct from cloud.
found this useful for desk to desk calls & conferencing calls.
this is best for file sharing & meetings.
What do you dislike about the product?
This is one of the best collaboration cloud based application but only need is good internet speed.
This consume high bandwidth cause video lagging.
This consume high bandwidth cause video lagging.
What problems is the product solving and how is that benefiting you?
Using this for file sharing.
For meetings voice & video conferencing.
Best to connect with all our team members of single platform using unique link.
For meetings voice & video conferencing.
Best to connect with all our team members of single platform using unique link.
Recommendations to others considering the product:
This is one of the voip cloud based software for calling & business success also good for interaction with the different person i will recommend to use same for day to day calling over internet.
This is secure for calling & sharing files.
This is secure for calling & sharing files.
With quality and stability, virtual meetings with Webex are really real
What do you like best about the product?
The ease of connection and the possibility to use it on a mobile device in the same way as on a PC makes the experience of using the tool very good.
What do you dislike about the product?
I have noticed interference when all microphones and two participants are open or when several people speak at the same time. It seems that the sound is blown out and this is extremely annoying.
What problems is the product solving and how is that benefiting you?
With the current pandemic situation, the Organization's employees can work from home using the tool as if they were here at headquarters. This saves us time, costs with tyransport, energy, water and also protects everyone account Covid 19
A Great Web Calling Professional Application
What do you like best about the product?
Webex Calling is one of the best web conferencing software available in the market. It has very low latency which results in very few call dropping. Lots of features along with donot disturb capability can be found. You can start out with WebEx Calling for free.
What do you dislike about the product?
There is nothing to dislike about WebEx Calling. It is simply the best.
What problems is the product solving and how is that benefiting you?
With WebEx Calling, video calling and web conferencing has become very easy for our company. WebEx gives us the opportunity to have seamless conversations with their products. It has removed the headache of distance latency based conversations through VoIP conferencing.
Recommendations to others considering the product:
I recommend everyone to use WebEx Calling.
Calling over Webex is quite nice
What do you like best about the product?
- Voice Calling which is clear and crisp.
- Chat where you can message and even drop an audio message too.
- Video calls can be added up to 6 multiple persons.
- Hide phone numbers during business calls.
- Affordable pricing with no hidden cost.
- Switch from call to video or chat with a single click.
- Chat where you can message and even drop an audio message too.
- Video calls can be added up to 6 multiple persons.
- Hide phone numbers during business calls.
- Affordable pricing with no hidden cost.
- Switch from call to video or chat with a single click.
What do you dislike about the product?
- There is nothing to dislike mainly a strong internet network may consume a lot due to high quality video calls.
What problems is the product solving and how is that benefiting you?
- Calls, messaging, and video conference.
- Store calls on the cloud.
- Store calls on the cloud.
Webex Calling
What do you like best about the product?
Make calls to teammates without leaving the workspace or reaching for a phone.
What do you dislike about the product?
Please, add LinkedIn as part of the third-party authentication.
What problems is the product solving and how is that benefiting you?
Collaboration requires communication, and voice is faster, comprehensive than writing. All in all, voice, videos are easy to understand than reading.
Perfect VOIP and IP phone solution for our daily meetings
What do you like best about the product?
Open voice integration is a good option. Easy to deploy in the cloud. Voice integration. Video calling. Easy to set up Epabx devices to set up an extension for all users and department. its security is an end to end encryption. Cloud hub will easy us to make and set up users. Sometimes due to network fluctuation, we face phone disconnection, but this IP devices will help to solve these problems. Control hub helps us to identify users issues and rectify them easily.
What do you dislike about the product?
The price is a little high compare to other tools. Should have include helpdesk system in Cloud control hub so no need to maintain any other tool for issues and that will be easy for users to contact the helpdesk and rectify the issues on time for a smooth workflow. Sometimes fixing issue will take a longer time than expected that must be taken care of. Other than this perfect tool for our daily meetings.
What problems is the product solving and how is that benefiting you?
When new users join the company, I will set up a new account, purchase new devices if required or set up the available devices. Training on how to use, attend the meeting, extension numbers. If any user not able to call or any other issues like call not connecting, disconnecting will rectify it. Scheduling a client meeting on behalf of MD or company CEO. Device hardware issue fixing by contacting Webex customer care.
Recommendations to others considering the product:
If you are looking for any VOIP option please go ahead and buy this Cisco Webex without any doubt. The perfect tool for our daily meetings.
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