Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
It Delivers A Complete Experience
What do you like best about the product?
With Cisco Webex, we get excellent VOIP solutions. It provides us with a single application for calling, chatting and video conferences. Cisco Webex makes it easy to build and manage excellent collaborative workflows. We get fantastic quality both with video and audio calls. It also delivers end-to-end conversation and data security. I like the fact that while I was using Webex, I could call myself to improve audio quality instead of dialing in. The mobile application has also been impressive. I have no issues with Webex Calling at all.
What do you dislike about the product?
Cisco Webex Calling pricing is the only possible drawback I can think of. It is pretty expensive. Apart from this, I think it works well. I have had no issues with it. Anyone can work with it. We have adopted it seamlessly, and it makes our work easier.
What problems is the product solving and how is that benefiting you?
Cisco Webex is one of the best UCaaS platforms out there. It has been a reliable calling and communication tool for us at work. It helps us stay on track and pass confidential information across without worrying about information leaks. With Webex Calling, we no longer have to worry about managing a phone system infrastructure because we get virtually everything we need off this solution. Overall, it has been worth every penny
Recommendations to others considering the product:
Well, in short, Webex Calling meets our requirements. Apart from the fact that it operates as an all-in-one solution for your communication, they have a responsive customer support
Cisco Webex Calling - Teams and Spark - ease of use for everyone
What do you like best about the product?
Its cloud managed, single pane of glass makes it easy to configure, deploy and manage day to day with minimal effort.
What do you dislike about the product?
Sometimes the website loads slowly, but they have an outage/status page if there are functional issues, so you can check for issues/updates there too.
What problems is the product solving and how is that benefiting you?
Remote calling with centralized management, cost reduction vs prior on prem or local provided calling platforms.
Recommendations to others considering the product:
Try out the free one to one video and audio calling client first, and the fact you can install it on a computer and mobile device to try out for free (like using Facetime or other 'cloud calling clients' like Google Chat etc) and then you can add on licensing afterwards to enhance the accounts for use with cloud calling using a DID as well. Lines are cheap, easy to move/repurpose etc too.
Get ready to not have to think about calling anymore!
What do you like best about the product?
I love the simplicity of this tool. Don't get me wrong, it's easy to setup and use but does require some expertise. But once that setup is done this is the easiest product for users to use! It just works! Something we have loved about this is how well it integrates with other Cisco products and tools you are probably already using! And later this year (2020) Cisco has announced a new "all in one" client that will bring Teams, meetings and calling all together in a single client. I am loving this product!
What do you dislike about the product?
The price is a little high but if you are bundling other services from Cisco then you can get some pretty nice discounts. But my main complaint about this product is the overall price. The features are spot on, the ease of use is right where it needs to be and that administration is very doable by anyone with a technical background.
What problems is the product solving and how is that benefiting you?
It's solving the problem of not having a good calling solution and its also solving the problem of having different tools, or a lot of tools that users need to use on a daily basis. And since we have switched to Webex meetings then this brings these into s single platform. The users love getting to have extra tools removed from their desktop.
Now calling is integrated into Webex Teams
What do you like best about the product?
Webex teams is an awesome product and now you can integrate your telephony system into ! Also, you have all the historic features from Broadsoft.
What do you dislike about the product?
Some features are missing in Webex Teams but months after months it's better.
What problems is the product solving and how is that benefiting you?
Webex Calling allow every user to be mobile and bring to you your enterprise telephone number everywhere in the world :)
Recommendations to others considering the product:
Webex calling is still new from webex and implementing into Cisco Webex Control Hub.
You have to choose which client you will use (Webex Teams or Webex Calling)
You have to choose which client you will use (Webex Teams or Webex Calling)
Quick and effective way to have the Calling service
What do you like best about the product?
Definitely the best thing about Webex Calling is to have absolutely all the collaboration solution (applications, video, meetings and calls) in a single fully integrated cloud platform. With the possibility of integration with third parties easily and quickly.
What do you dislike about the product?
Not all Cisco phones are supported. It would be great to have the option of low-end phones.
What problems is the product solving and how is that benefiting you?
With Webex Calling, no servers are required in the data center, nor their maintenance. The service is available 24 hours a day and upgrades are carried out automatically, zero maintenance by IT.
Recommendations to others considering the product:
If you are considering an upgrade, change the phone service or are a new company, Webex Calling may be the option to consider. The deployment is very fast, reliable and can integrate the entire collaboration service in a very short time and without the need to invest in servers and large implementation times.
Video Conferencing like Business Skype
What do you like best about the product?
Familiar with general meetings and audio/video platforms; intuitive to use.
What do you dislike about the product?
Not much, in fact I believe WebEx is better for large meetings.
What problems is the product solving and how is that benefiting you?
Not much different from Business Skype yet again I like the idea of knowing integrity won’t be lost with a large participant group.
Recommendations to others considering the product:
Know how to use the tools within the meeting especially being able to involve other participants (annotations/muting/speaking/sharing).
helped me to complete my new project on time
What do you like best about the product?
it made all my employees to communicate there ideas and thats what i always wanted
What do you dislike about the product?
if they could reduce the cost for new businesses then it would be better
What problems is the product solving and how is that benefiting you?
all my employees communicated well in my new project and i completed 2 days early to due date
Recommendations to others considering the product:
best communication tool within the employees and the head
All in one solution for Calls with colleague or friends, easily conference calls
What do you like best about the product?
Simply we can connect to the our friends and colleague,easily we can do conferencing call According to our need we can set the quality of calls and video and more effective for All types of calls.
What do you dislike about the product?
using this we can do meeting easier and easier there is no reason for disliking,but sometimes the call conferencing will not work properly.
What problems is the product solving and how is that benefiting you?
i am using Cisco Webex calling for meeting to my friends and colleagues,i realized this is the on of the best app for calling.
Recommendations to others considering the product:
This is a great application for callings but few things need to be enhanced and updated like voice software implementation and call conferencing.
Best for Audio Calling as well as Video Calling in the company
What do you like best about the product?
The best feature of the Cisco Webex Calling is that one can switch from the audio call to the video call instantly. It has a pretty good camera mounted on top of the screen. For the security purpose one can turn off the camera instantly by rotating the knob located at the camera. Another best feature of it is that it is very convenient for the conference call. One can easily connect to a number of colleagues in a short span of time.
What do you dislike about the product?
The buttons on that is not that good. You have to sometime press the button very hard. I think there should be a touchscreen instead of normal screen.
What problems is the product solving and how is that benefiting you?
If i stuck on some concept and i need some urgent help, Cisco Webex calling makes it very convenient to talk with some colleague instantly. It act as a time saving thing. It is also helpful to convey any doubt to many colleague using the conference call features.
Recommendations to others considering the product:
Go for it. Cisco Webex Calling is Safe, Secure and reliable.
Excellent Software; Easy to use
What do you like best about the product?
Broadsoft is the perfect combination of simplicity without sacrificing advanced functionalities.
What do you dislike about the product?
This is one of the few programs I've used that I don't have many negative things to say about.
What problems is the product solving and how is that benefiting you?
Phone system setup and configuration. It's a pretty straight forward software.
Recommendations to others considering the product:
The software is excellent in its entirety, there's not much I'd caution against with using it, other than having some sort of general education about phone systems and VoIP communication.
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