Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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Training
What do you like best about the product?
It interactes well with most if not all platforms and allows ease of use.
What do you dislike about the product?
Nothing so far, as long as the connection speed is good the application works wonderfully
What problems is the product solving and how is that benefiting you?
collaberation with other instructors
Sr. Telecommunications Analyst
What do you like best about the product?
I use Cisco Webex all the time and it is very dependable and ease of use. I never worry when I am working on a project or getting assistance from CISCO and we are using the Webex, I am always confident and and concerned of losing any connection or stalling while on the Webex.
What do you dislike about the product?
I can not find anything that I dislike from using your Webex and alwayys appreicate the professionalism from all.
What problems is the product solving and how is that benefiting you?
it's usually a UCCE or Communications Manager problem.
Amazing calling experience because its EVERYWHERE
What do you like best about the product?
I use the Jabber application on my PC, MAC, and smartphone, how am I not to win on this?
What do you dislike about the product?
There isn't much not to like. What else would I choose?
What problems is the product solving and how is that benefiting you?
All of them, I do phones, I use phones, Cisco provides the best phones.
Cisco Calling
What do you like best about the product?
II like the product selection, ease of use, and excellent support from our account team. We've used these products for over 10 years.
What do you dislike about the product?
Nothing really, we use many Cisco products and all are excellent.
What problems is the product solving and how is that benefiting you?
Collaboration
Recommendations to others considering the product:
Do it
Senior Project Manager
What do you like best about the product?
Clearity of the calls and the integration with Skype for Business
What do you dislike about the product?
Nothing, the system works as expected. We all use it and enhance it
What problems is the product solving and how is that benefiting you?
Setting your status to busy to prevent distractions and other calls
Cisco CUCM In The Workspace
What do you like best about the product?
Cisco CUCM is very robust. It is also very HA and able to be placed in two data centers for full redundany
What do you dislike about the product?
I wish Cisco would add Telephone number inventory to CUCM. This would allow us to enter our phone number ranges and know what numbers are still available to use when provisioning a phone
What problems is the product solving and how is that benefiting you?
It allows users to take their phone to other buildings when they change departments. This lowers MAC costs for the company..
Recommendations to others considering the product:
It would be a wise choice if moving to VOIP
Service works well
What do you like best about the product?
I like the access to support that we experience as a customer.
What do you dislike about the product?
I'm not sure if anything falls into the 'dislike' category, but it would be nice to have easier 3-party integration
What problems is the product solving and how is that benefiting you?
End user voice acces
Industry Revolution
What do you like best about the product?
I've been working with Cisco UC for the past 19 years, and I can tell that is the number 1 solution. I've seen then all, and they all use try to copy or follow Cisco's footsteps to be competitive. Listing to customer needs and demands is the key to their success.
What do you dislike about the product?
At some point through the UC lifetime, Cisco stopped listening to customer and started buying and trying to develop multiple application that overlap and it was very confusing. Also, licensing was nightmare but thankfully it has overcome those issues and back to customer oriented.
What problems is the product solving and how is that benefiting you?
Connecting people around the globe and enhancing user experience through video and collaboration.
Recommendations to others considering the product:
You have to look at the platform integration and future. How is leading the market and why
CUCM
What do you like best about the product?
quality and stability over life of product
What do you dislike about the product?
complex system that required third party integrators
What problems is the product solving and how is that benefiting you?
voip phone service corporate ans satelite offices
Recommendations to others considering the product:
consider cloud services
Best Customer Care
What do you like best about the product?
I love when I can call them and the can pin point my problem when we are having problems with the phone system or when the phones have gone down
What do you dislike about the product?
I feel the only thing I dislike is that we do not have an agent on site
What problems is the product solving and how is that benefiting you?
We have had the phones not working at all and we have had calls not routing to the correct location
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