Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

656 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ozkan Taylan H.

Communication with Cisco Webex Calling is effortless.

  • November 27, 2020
  • Review provided by G2

What do you like best about the product?
Screen sharing is very useful and the most important feature of the product is that it allows group criticism of slide presentations during the development phase. Additionally, the audio connections are crystal clear and you can easily make call routing and teleconferences. These two features of the product are, in my opinion, far ahead of competing products.
What do you dislike about the product?
There are 2 sides to the product that I don't like. First, if you want more than 25 exhibitors, it's very costly. The other thing is its mobile app. I think this was not developed to show better "usability". Apart from this, the product is in a very important position as the communication sub of our company and meets all our needs. It made a great contribution to us especially during the pandemic period.
What problems is the product solving and how is that benefiting you?
Cisco Webex search for, used to communicate with our office in Turkey. With this tool, we can communicate professionally, meet multiple people, share documents and present topics or anything we need to address at the meeting. We also use it internally to communicate with other regions of the company. Especially during the pandemic period, this product saved our lives. Because it would be really difficult to pay for the phone expenses of many of our employees. However, with Cisco Web Calling, our employees can call each other from any place with internet.


    Evren B.

Real meeting with webex

  • May 13, 2020
  • Review provided by G2

What do you like best about the product?
It is a great product with low sound and image lag. My favorite feature is desktop sharing
What do you dislike about the product?
The way of licensing and license price is the only aspect of the product that can be criticized.
What problems is the product solving and how is that benefiting you?
Thanks to this product, we are able to hold meetings with our branches both in Turkey and abroad more easily and with more performance. In addition, thanks to working from the Web environment, we got rid of installing extra software.


    Ezra Knipp H.

My thoughts on using Broadsoft

  • November 10, 2019
  • Review provided by G2

What do you like best about the product?
No training needed as the vendor has compiled tons of articles and documentation about Broadsoft.
What do you dislike about the product?
Sometimes Broadsoft do not meet my needs as it lacks A/V/W conferencing features.
What problems is the product solving and how is that benefiting you?
Broadsoft ease file sharing.

Task management.
Recommendations to others considering the product:
Read reviews from other users before you seal the deal.


    Information Technology and Services

Corporate Calls made Easy - Cisco WebEx Calling !!

  • November 10, 2019
  • Review provided by G2

What do you like best about the product?
Cisco has provided the best calling device where corporate calls are made much more easier by Cisco. It provides you no interruptions in calling, now you don't have to look for range or network anymore, just install and configure Cisco device and enjoy the uninterrupted calling. The best part of it is, it can be easily be switched from an audio call to Video call through its software.
It is easy to configure, very less infrastructure is required.
What do you dislike about the product?
Honestly, no dislikes at all. It is the best device and service offered by Cisco to initiate communication.
What problems is the product solving and how is that benefiting you?
Basically, we work in offshore and onshore model to which we daily have a stand up meeting where Cisco calling is required due to which lot of unnecessary efforts are reduced and even travel cost is reduced.

Multiple calls can be done at a time which works very efficiently. Increases productivity of the team at the same time even client is happy and satisfied for the work being delivered.
Any documentation can be worked out together by having audio or video call through cisco.
Recommendations to others considering the product:
Best to use as it is very easy to install and configure. It has best communication features and even has got best customer support under great brand cisco


    Jonathan M.

My love for Broadsoft is indispensable

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
Broadsoft encompasses of many tools that unifies workers in one place.

Improve productivity since customers relates in one place.
What do you dislike about the product?
I only dislike how Broadsoft lacks video conferencing tools.
What problems is the product solving and how is that benefiting you?
Viewing status of colleagues on the network.

No hesitation of getting instant messages.
Recommendations to others considering the product:
Integrate with IT Project management platforms to never gwt out of conversations while in the process of managing tasks.


    Suvra J.

Broaden Internal communications with Broadsoft

  • November 03, 2019
  • Review provided by G2

What do you like best about the product?
Broadsoft has an extensive range of all the tools that ease team collaboration in our agency.
What do you dislike about the product?
Broadsoft has got every tool for internal communications, but it's hard to configure some of them, mainly when new.
What problems is the product solving and how is that benefiting you?
Sending files.

Team collaboration.
Recommendations to others considering the product:
Give all themselves to Broadsoft to ease internal communications.


    Executive Office

Broadsoft is okay.

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
It provides helpful communication solutions and helps to implement good teamwork. This is best for like mid-size companies or larger enterprises. It can be very helpful when integrated with other company networks.
What do you dislike about the product?
There are definitely some issues within the company. When there are issues its very difficult to get the help needed to fix them or if there is help it usually takes quite a while to get the necessary help.
What problems is the product solving and how is that benefiting you?
I don't remember any specific issues with Broadsoft but there were times that this was extremely helpful.


    Information Technology and Services

WebEx Calling - Communication made easy !!

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
The best thing is that it provides Uninterrupted calling, now you don't want to look for any network anymore, you can have smooth conversation. Even it has best features with it's core functionality, it comes with zero downtime.
It is very easy to setup with less infrastructure. It provides best customer support as well
What do you dislike about the product?
Honestly no such Issues with WebEx calling as far I have used it. It provides what it promises.
What problems is the product solving and how is that benefiting you?
It is used daily, helps complete team to arrange a conference calls, any technical issues are solved and helps to improve productivity. It helps team who are working remotely and client can easily be in touch via calls and get updates time to time.
Multiple teams can be collaborated at real time which becomes very easy to complete or deliver the project in stipulated time.
Daily task management can be done on the calls and later can be tracked as well. Any important documentation can be build together by having WebEx calling.
Recommendations to others considering the product:
It is very easy to install and configure. It has best features under the great brand Cisco.

Provides best customer support as well.

Highly recommended !


    Accounting

Not good

  • October 21, 2019
  • Review provided by G2

What do you like best about the product?
I like how it shows me everything in order
What do you dislike about the product?
I don’t like how the letters are small and can’t read
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Browse lots


    Jose Alexander R.

BroadSoft is the solution for having unified communications

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
BroadSoft makes teamwork easier while improving productivity and reducing costs. This company was acquired by Cisco Systems, the giant in the telecommunications market. This tool eliminated a large part of the conflicts and inefficiencies in many of our communications, and this proved beneficial for all our business lines. A relevant aspect of BroadSoft is that it allows us to see the status of other colleagues (or "Presence") through a user-friendly interface, saving time by avoiding unnecessary call transfers.
What do you dislike about the product?
Particularly, up to now I have not had any complaints about BroadSoft, but it should be noted in general terms that unified communications solutions hide a real complexity for their implementation and integration into the information system. They combine a technological solution and the cloud, therefore, the advice of an expert is essential for the implementation.
What problems is the product solving and how is that benefiting you?
Thanks to BroadSoft, we can hold conferences with our regional offices; just having internet access allows us to have practical meetings anywhere and make calls whenever the user needs without having to worry about time or consumption costs. Additionally, with this practical tool, we can share information simultaneously among multiple users and it even has the capability to interact with various fixed and mobile devices.
Recommendations to others considering the product:
When you want to combine flexibility and productivity, BroadSoft makes the difference. With this tool, reduce costs, improve mobility, and simplify management in your company.