Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Decent way to communicate among the Office
What do you like best about the product?
I love that you can read your voicemails rather than having to open them and listen to them.
What do you dislike about the product?
I do not like that both my phone and laptop will ring at the same time on both devices for one call.
There are so many features that I do not use, that take up space on my system. It is complex for just voice service.
There are so many features that I do not use, that take up space on my system. It is complex for just voice service.
What problems is the product solving and how is that benefiting you?
Better communication with others around me.
Seamless, cost-effective, almost nil cost calling
What do you like best about the product?
The voice transfer is so seamless. The alerts, and security are super add-ons.
What do you dislike about the product?
Nothing really because everything seems to be appropriate.
What problems is the product solving and how is that benefiting you?
Huge cost savings. Keeping schedules under control, and making offices portable, literally, by anywhere calling.
Reliable and Clear Communication Tool for Teams
What do you like best about the product?
Webex Calling is incredibly user-friendly and doesn’t require a steep learning curve. We had a smooth setup process, and it integrated seamlessly with our existing systems like Outlook and CRM tools. It's packed with essential features, from call forwarding to voicemail transcription, and we use it consistently throughout the day with no issues. I also appreciate that Cisco’s customer support is responsive and knowledgeable — whenever we’ve had questions or minor hiccups, their customer service representative resolved them quickly.
What do you dislike about the product?
The feature set is robust, but some advanced settings can be a bit buried within the menus. Occasionally, syncing across devices takes a few seconds longer than expected. These are minor issues, though, and don’t impact overall productivity.
What problems is the product solving and how is that benefiting you?
Webex Calling helps us maintain clear, stable communication with clients across different time zones, which is essential in a BPO environment. It solves issues related to dropped calls, poor audio quality, and limited integration with other platforms. With Webex, we can easily handle high call volumes, transfer calls between departments, and manage remote teams efficiently. It also supports compliance and call recording needs, which are crucial for quality assurance and training purposes. Overall, it has improved our team’s productivity and our clients’ satisfaction.
My experience with Webex
What do you like best about the product?
I've been using Webex for our team's virtual meetings and couldn't be happier with the experience. The platform is incredibly user-friendly, making it easy for everyone to join meetings without any technical hiccups. The video and audio quality are consistently excellent, which is crucial for our discussions and presentations. I use it daily.
One of the features I appreciate the most is the seamless integration with our existing tools like Microsoft Office 365. It has streamlined our workflow and made collaboration much more efficient. The screen sharing and virtual whiteboard features are particularly useful for brainstorming sessions and project planning.
Overall, Webex has significantly improved our team's communication and productivity. I highly recommend it to any business looking for a reliable and feature-rich video conferencing solution.
One of the features I appreciate the most is the seamless integration with our existing tools like Microsoft Office 365. It has streamlined our workflow and made collaboration much more efficient. The screen sharing and virtual whiteboard features are particularly useful for brainstorming sessions and project planning.
Overall, Webex has significantly improved our team's communication and productivity. I highly recommend it to any business looking for a reliable and feature-rich video conferencing solution.
What do you dislike about the product?
Some audio lag and Webex AI assistant should be enhanced more.
What problems is the product solving and how is that benefiting you?
Daily interaction with my team since we all work remotely
User friendly
What do you like best about the product?
We daily use webex and it is very easy to use to communicate each other as we have 60 members of team where we can easily connect with one other
What do you dislike about the product?
Nothing dislike all good if updated its better
What problems is the product solving and how is that benefiting you?
It is easy to meet our team using this platform
Using experience of Webex
What do you like best about the product?
Easy way to interact, and i used Webex to connect with a salesforce customer support, and communication went well, and few features were useful in virtual calls
What do you dislike about the product?
I could not found any issues to describe.
What problems is the product solving and how is that benefiting you?
It was easy to interact, and I used Webex to connect with Salesforce customer support. The communication went smoothly, and several features proved helpful during the virtual calls.
Webex Calling is useful in education
What do you like best about the product?
I like the fact that I can text, direct message or voice call anyone I need to contact. The text feature is wonderful! I use Webex Calling daily during my work week. It was an easy transition from using the web based application. I've been able to even put the application on my personal phone so when someone calls my office number, I can be reached no matter where I am during the work week.
What do you dislike about the product?
There is a video record feature but it's not great and lacks the ability to record outside videos.
What problems is the product solving and how is that benefiting you?
I have less missed office calls because of the ease of using it on my office phone, laptop and my cell phone.
Webex Calling Revie
What do you like best about the product?
Webex Calling ensures high availability and flexibility, enabling users to make and receive calls from anywhere
What do you dislike about the product?
Webex calling is the most platform for call, Nothing dislike.
What problems is the product solving and how is that benefiting you?
Scalability, user friendly and improve customer service
Excellent platform for voice and video communication
What do you like best about the product?
It provide a very realiable voice and video service.
What do you dislike about the product?
It is a closed platform so the addition of IP Phones from another vendors it is more complex compared with Cisco devices
What problems is the product solving and how is that benefiting you?
Webex calling allows us to integrate and communicate all our branch offices , and its auto provisioning methods has helped us saving time in the deployment process
Webex Video Conferencing Tool
What do you like best about the product?
Seamless Integration with broader Webex ecosystem which allows for smooth transitions between messaging, meetings and call , all in a single platform.
What do you dislike about the product?
Call quality sometimes is difficult to understand.
Sometime inconsistent audio and video quality, lack of customization
Sometime inconsistent audio and video quality, lack of customization
What problems is the product solving and how is that benefiting you?
It helped in fragmenting communication by integratring voice, video and messaging all in one platform.
it benefits me by improving team collaboration, enabling remote work
it benefits me by improving team collaboration, enabling remote work
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