Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Best for calling (audio video)
What do you like best about the product?
The recent update allows me to copy the number and dial it quickly. I use it everyday to make 100+ calls.
What do you dislike about the product?
The small screen pop up on the screen everytime i call and I have to keep moving it.
What problems is the product solving and how is that benefiting you?
Instant calling helps me to dial a lot of customers in a day.
Excelllent software for video conferencing, simple, intuitive, and fast.
What do you like best about the product?
I like that the interface is easy to use and all the controls are very accesible.
What do you dislike about the product?
Webex could be improved by adding more connectivity to other apps like gmail and facebook.
What problems is the product solving and how is that benefiting you?
Instant and realiable communication through video conferencing.
Webex Calling works well
What do you like best about the product?
Webex Calling works great for general use. All of the major features are there.
What do you dislike about the product?
Although it was 99% of everything I need, it doesn't have the same level of options and flexibility compared to on-prem CUCM/CUC.
What problems is the product solving and how is that benefiting you?
We wanted to move what we could to the cloud to eliminate the need to maintain on-premise hardware. Moving to Webex Calling eliminated the administration and overhead of servers. And since we were already using Webex Meetings and the Webex app, consolidating everything into Control Hub was a no brainer.
web+mobile calling application
What do you like best about the product?
with WebEx Calling, you get CiscoIP phones, which you can use in the contact center for dialling, we have an operations of 50 people using Cisco WebEx calling. it working like a charm, the call quality is superb and its also used for messaging. you get the minutes or you can have unlimited calling feature
What do you dislike about the product?
The integration with teams is not that good.
What problems is the product solving and how is that benefiting you?
Phone calling is expensive wherein WebEx calling is super cheap for business.
Webex Calling Review
What do you like best about the product?
ease of use, feature rich and ever expanding capabilities. The security of the product is great and the solution, overall, is easy to administer. As a partner, I help to administer the Webex Calling solution for many clients. This is in addition to performing demonstrations as part of a selling process. Webex calling is easy to implement, though there are improvements to be made. Integration with Microsof Teams is one of the biggest requests from my clients and it works very well. I use Webex Calling almost daily.
What do you dislike about the product?
Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others.
What problems is the product solving and how is that benefiting you?
Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution.
No more need for physical desk phones!
What do you like best about the product?
Can be used anywhere I have the Webex App.
What do you dislike about the product?
Can only log into calling on one Webex app at a time but can at least log into Webex Calling on my desktop and mobile device.
What problems is the product solving and how is that benefiting you?
Saves from having to purchase physical phones. Easily scalable, especially for mergers and aquisitions or new buildouts.
LIBERTY AND CONTROL
What do you like best about the product?
It is easy and practical. I love the voice filters. After 2020 pandemia we work mainly at home where are normal home noises and with that filters we can have high quality calls.
Many times the home internet is not the best, but with the codec and the AI the communications is greate. The chats it very practical and it greate that we can chat with other users ( free account ). We use chat, reunion, calls, spaces day by day. Very hepful can handle the wsebex app on cel phone, computer and othere devices.
Many times the home internet is not the best, but with the codec and the AI the communications is greate. The chats it very practical and it greate that we can chat with other users ( free account ). We use chat, reunion, calls, spaces day by day. Very hepful can handle the wsebex app on cel phone, computer and othere devices.
What do you dislike about the product?
The reports are very complex to understand for a common people. That reports are very dense, with many information that do not male sense for the normal people.
What problems is the product solving and how is that benefiting you?
work like a team in a desentraliced mode. We work home office but we keep everyntg on control with liberty. Before webex we had many problems with the communication. We had noise, drop calls, we can not hear our customer and they also can hear us. Now that problem is only a bad memory. The facilities about IVR and ACD are very good. Enogh for a small bussines
it helps to communicate with team
What do you like best about the product?
Audio and video quality, all attendees details, secure meeting id and password
What do you dislike about the product?
difficult to unmute sometimes and difficult to connect with phone
What problems is the product solving and how is that benefiting you?
Internal meetings with onshore leaders and offshore team
Webex is highly recommend
What do you like best about the product?
Useful for meetings and organisation of things and screen sharing s and everything and helps in collaborative working
What do you dislike about the product?
Nothing to dislike about WebEx as of now
What problems is the product solving and how is that benefiting you?
Highly useful in meetings and collaborative working
Very easy to use
What do you like best about the product?
My company used webex for most of our conferences and trainings. It was very easy to use and I never had any issues connecting.
What do you dislike about the product?
Sometimes audio wasn't the best. After I would connect I would sometimes have to disconnect and then re-connect to get audio to work.
What problems is the product solving and how is that benefiting you?
I used them for Webinars and conference calls. I would be able to connect with other members with ease.
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