Webex Calling
Cisco Systems, Inc.External reviews
657 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable, Clear Webex Calling with Seamless Multi-Device Collaboration
What do you like best about the product?
I've been using Webex Calling daily and what I appreciate most is :
1.Reliable communication with stable messaging and video chat
2.Provides consistently crisp and clear audio quality during calls
3.Multi device flexibility which allow me to work from anywhere
4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
5.Easy to use ,manage and makes call forwarding simple
1.Reliable communication with stable messaging and video chat
2.Provides consistently crisp and clear audio quality during calls
3.Multi device flexibility which allow me to work from anywhere
4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
5.Easy to use ,manage and makes call forwarding simple
What do you dislike about the product?
Have experienced a consumption of high data usage ,but upon reaching their customer service was told is due to high video quality which is longer a problem .
What problems is the product solving and how is that benefiting you?
Gives strong call quality and its smooth integration with other Webex tools ensure a unified communication experience.
Intuitive UI, Excellent Audio/Video Quality, and Top-Notch Support
What do you like best about the product?
Very high good quality tool with intuitive and clean interface that makes navigation easy. Clean and excellent audio and video quality that gives strong calls quality. Offer stability and good performance on both desktop and mobile phone.Friendly design of the tool and top notch customer care support.
What do you dislike about the product?
I truly enjoy using Webex Calling ,suit my needs without experiencing any major challenge .
What problems is the product solving and how is that benefiting you?
Offers unified communication, strong call quality and stable performance with high reliability.
Most Effective Communication Tool—Easy to Learn with a Simplified UI
What do you like best about the product?
This has been the most effective tool for communicating in our organization. It is very easy to learn and use. I love its simplified user interface that has many great features in it.
What do you dislike about the product?
Nothing to dislike about it. We are looking forward to see updates.
What problems is the product solving and how is that benefiting you?
Communication to other workers in our organization is now solved.
Learning using Webex platform
What do you like best about the product?
-The audio sound is good.
-It automatically records the attendance.
-It allows break rooms
-It automatically records the attendance.
-It allows break rooms
What do you dislike about the product?
- To create an account with Webex if you don't want to be labelled unverified.
What problems is the product solving and how is that benefiting you?
-It is easy to communicate and to use it.
-When you join the class late, it has an AI assistant which can provide a summary of what people discussed before you joined.
-When you join the class late, it has an AI assistant which can provide a summary of what people discussed before you joined.
Outstanding Value and Seamless Remote Collaboration
What do you like best about the product?
Their value and service set them apart from any other company we've worked with. The user experience is outstanding, particularly for remote work. I appreciate how intuitive and easy to use the platform is, and the initial setup was straightforward as well.
What do you dislike about the product?
All its functions and features met our needs. The reliability and seamless integration of Webex Calls as a collaboration platform were exactly what we were looking for.
What problems is the product solving and how is that benefiting you?
This platform enables us to send messages and conduct video conferences with clients, including those located in other countries. Additionally, it streamlines the management of incoming calls to my company by offering an automated answering service that efficiently routes calls, minimizing the need to respond to irrelevant or unnecessary inquiries.
Smooth, Uninterrupted Calling Experience
What do you like best about the product?
I like to talk on webex because calling is very smooth and without interrupted.
What do you dislike about the product?
There is nothing I dislike about this, and I have not encountered any discrepancies.
What problems is the product solving and how is that benefiting you?
My daily meetings run smoothly without any interruptions. I haven't come across any other app quite like this one.
Perfect for Group Meetings, Stellar Noise Cancellation
What do you like best about the product?
I like Webex Calling because it has noise cancellation based on voice frequency, which helps with disturbances from the background. I also find every feature fantastic and appreciate that most of our interviews were conducted using it. Additionally, I was completely satisfied with the app and found the initial setup to be all good and perfect.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Webex Calling solves disturbances from background noise with noise cancellation based on voice frequency.
Outstanding Call Quality and Real-Time Monitoring Boost Team Performance
What do you like best about the product?
I'm truly impressed with its performance and features. Real-time call monitoring and analysis simplifies agent training, improve team performance, call quality, and connectivity, ensuring proper management.
What do you dislike about the product?
I have no complaints; this has clearly enhanced the quality of our calls and connectivity. Issues like voice delays and dropped calls, which we faced with earlier solutions, have been resolved.
What problems is the product solving and how is that benefiting you?
In the past, our old phone systems often suffered from voice interruptions and did not provide a comprehensive control panel. Since switching, we've noticed a significant improvement in call quality, and the new panel enables us to monitor our executives' live calls. This has made tracking and monitoring much easier for us.
Effortless Setup and Outstanding Flexibility
What do you like best about the product?
Setting up the system was both simple and straightforward, fulfilling all of my needs. The intuitive interface ensures that navigation and access are effortless, and I really value the flexibility of being able to work from any location. It also enables connections with multiple people at once, and I have consistently found the service to be outstanding.
What do you dislike about the product?
Occasionally, there are minor glitches and errors, and some users have mentioned experiencing problems with audio quality. Additionally, the file solution is not very convenient when it comes to searching.
What problems is the product solving and how is that benefiting you?
My job is easier because the app works wonderfully, users appreciate its ease of use. We can have users log in just like in a call center-it's a complete communications solution. It has helped me tremendously with productivity.
Seamless Call Management Solution for Any Organization
What do you like best about the product?
I appreciate that the control panel provides a clear overview for managing all call services. I also value its ease of integration as a call management solution, making it ideal for businesses and organizations of all sizes.
What do you dislike about the product?
It manages all calls very efficiently. I have nothing negative to say about this platform. It's well-designed and suitable for all types of organizations.
What problems is the product solving and how is that benefiting you?
It has primarily provided us with services such as instant messaging, a call center, and autodialer, all within a single system. Furthermore, it offers comprehensive reports and analytics. It is very fast and optimizes our performance and productivity.
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