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Spryker Cloud Commerce OS

Spryker Systems Australia Pty Ltd. | 1

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External reviews

136 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Food & Beverages

Modular and flexible Commerce Framework

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
- Flexible, modular and future-proof architecture
- Provides lots of OOTB features
- State machine provides lots of flexibility when it comes to customizing the OMS part
- Motivated and skilled people behind the product
- Smooth GoLive experience
What do you dislike about the product?
- Steep learning curve, developer experience could be improved (e.g. documentation)
- Access to production system (logs etc.) needs improvement, but already on the roadmap
- Hiring people with relevant experience is quite hard since the product is relatively new
What problems is the product solving and how is that benefiting you?
Spryker helps to build custom, non standard business models on top of a strong framework with lots of commoditized commerce features which can easily be used


    Akis H.

Digital Commerce PaaS service, supporting various e-commerce use-cases, in a comprehensive package

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
Supports multiple e-commerce use-cases, such as B2C and Marketplace
Enterprise-grade architecture, API-first
Scalable Cloud-based offering
Clear onboarding process
What do you dislike about the product?
Steep learning curve for PHP developers who are not exposed to entrprise architecture principles (e.g. like Java EE)
Lacks in certain key funcional areas, especially in Marketplace module
What problems is the product solving and how is that benefiting you?
Provides a solid e-commerce platform, which can be extended to meet our specific functional requirements and can scale according to meet our needs


    Electrical/Electronic Manufacturing

Spryker support our digitalization journey

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Good set of feature OOTB system feels future ready and supports us in building up what we need.
What do you dislike about the product?
Sometimes more flexibilirty would be good.
What problems is the product solving and how is that benefiting you?
Digital order possibilities for our customers that will make more time for other task in our order management team.


    Miguel O.

Spryker the ecommerce tool for 2023

  • December 28, 2022
  • Review verified by G2

What do you like best about the product?
We recently launched a multiregional experience with multiple warehouses and stores in the same instance of Spryker. This was initially a challenge, but with the proper guidance, we could launch on time and provide an excellent experience for our customers.
What do you dislike about the product?
Some issues have come up on the roadmap to maintain Spryker up to date; We need to plan this next year carefully and implement a consistent update approach to our backlog. We will need time from our development team to spend on this regular update.s
What problems is the product solving and how is that benefiting you?
Spryker is providing the backbone of our eCommerce operation. It is crucial on our success in driving revenue with consistent information flow and reliable connections to all other systems involved (Customer Service, Warehouse, Payments, etc)


    José Manuel E.

Top of the line TCO, TTM, scalability, and support

  • December 27, 2022
  • Review verified by G2

What do you like best about the product?
Spryker's mix of composability and packaged business capabilities enabled us to build and launch an MVP in only six months with a small team. When the time came to quadruple our business in a multi-store structure, the platform's flexibility allowed us to complete the ramp-up in a couple of months. The team at Spryker is invested in our success, supporting us every step of the way.
What do you dislike about the product?
So far, we have not found any relevant roadblocks or flaws worth mentioning.
What problems is the product solving and how is that benefiting you?
We launched B2B digital wholesaling operations in Mexico. Our customers are mom-and-pop grocery shops, typically with pen and paper management and little to nonexistent digitization. Spryker's composability allowed us to build tailored digital experiences with which our customers can feel comfortable.


    Krešo K.

Developers review

  • December 20, 2022
  • Review verified by G2

What do you like best about the product?
- layered architecture
- modular
- high traffic optimized
- quick startup
- provided docker sdk
- extensibility
- tech stack somewhat up to date
What do you dislike about the product?
- modularity (coz of lots of packages upgrades are very complex and time-consuming)
- poor and not up-to-date documentation
- the steep learning curve for all of the developers, significantly less experienced
- support sometimes is not as responsive as expected
- poor support for monitoring/logging
- no dedicated DevOps support for a Paas solution
- default storefront uses "old" frontend technologies, hard to find frontend devs
- too many layers on top of standard packages/solutions (for example, Symfony libs)
- extensions by extending
What problems is the product solving and how is that benefiting you?
Replatforming our exisitng e-commerce solutions to standardised platform.


    Tomislav H.

Complex Solution with potential to become the leader in E-Commerce

  • December 15, 2022
  • Review verified by G2

What do you like best about the product?
- The willingness to support and help their clients is second to none
- Spryker cares for their client's success and invests massive effort into projects
- Platform offers extreme flexibility to build whatever is needed in a relatively short time
- Architecture and modularity are future-proofed when compared with other E-Commerce platforms
- Developers like using concepts and technologies Spryker is based on
- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.
- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go
What do you dislike about the product?
- Almost non-existing developer community, documentation for developers often not up to date
- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)
- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery
- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market
- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked
- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)
- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack
- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of
What problems is the product solving and how is that benefiting you?
Single flexible, future-proofed E-Commerce platform across multiple markets and business models that internal development teams will maintain and further build upon. Spyker Cloud Commerce OS is the foundation for E-Commerce Growth in years to follow.


    Fernanda G.

Great consultance, support, williness to succeed are the biggest values for Spryker.

  • November 25, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility, customer orientation, system support, functionalities out of the box.
What do you dislike about the product?
No office in South America, no local support in Brazil.
What problems is the product solving and how is that benefiting you?
Connecting the inventories of our customers to offer a market place for the Workshops, improving the product availability.


    Food & Beverages

Experience with Spryker Commerce OS

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
Modern, cloud native architecture; individual features can be easily added to existing core
What do you dislike about the product?
Maturity of the PaaS platform and overall support
What problems is the product solving and how is that benefiting you?
Providing a solid core architecture so that project team can mainly focus on business requirements and start quickly to develop new features


    Food & Beverages

Experience with Spryker Commerce OS

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
modern archtitecture, modern concept to implement additional functionalities
What do you dislike about the product?
Scalability maturity (as Spryker is a relatively new System), Support
What problems is the product solving and how is that benefiting you?
offering a global PaaS software