Our primary use cases for Spryker are within a B2C marketplace setting. It enhances digital commerce operations and provides a composable solution for activating or disabling features as needed.
Spryker Cloud Commerce OS
Spryker Systems Australia Pty Ltd.External reviews
138 reviews
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External reviews are not included in the AWS star rating for the product.
Offers a huge coverage of features that are needed for marketplace businesses
What is our primary use case?
How has it helped my organization?
Spryker has helped us by offering a huge coverage of features that are needed for marketplace businesses. It also includes a framework feature called Stage Machine, which allows us to adapt the checkout process to our needs with a lot of flexibility.
What is most valuable?
The platform's composability is valuable as it provides a variety of extensions to interface with other solutions.
Additionally, its API-first approach facilitates everything through the API, allowing for externalization or the use of preferred solutions within the same stack. The integration capabilities are particularly beneficial.
What needs improvement?
Spryker, even with its native features, often requires some development and configuration into the code, which is not straightforward in the beginning. The framework approach assumes you might not need to develop. In reality, native features sometimes need development. An improvement could be in reducing the amount of initial development work required even when native features are used.
For how long have I used the solution?
I have been working with Spryker Systems for six months.
How are customer service and support?
The customer support has been responsive, although sometimes the documentation can be outdated, requiring us to seek additional support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to using Spryker, I worked with other technical solutions.
How was the initial setup?
The initial setup was moderately challenging. It is well-documented. However, there are some cases where the documentation can be outdated, necessitating support. I would rate the experience as eight out of ten for ease of setup.
What other advice do I have?
Overall, I would rate the solution an eight on a scale from one to ten.
A Robust and Versatile Platform for Developers
What do you like best about the product?
Modular Architecture , Performance, Customizability, Decoupled Front-End and Back-End , good integrated Apis. Overall, Spryker Cloud Commerce OS provides a powerful, flexible, and developer-centric environment that enables the creation of highly customized, scalable, and efficient eCommerce solutions. The platform's modularity, customizability, and robust performance capabilities make it an excellent choice for developers looking to build modern eCommerce systems.
What do you dislike about the product?
Spryker Cloud Commerce OS offers great flexibility, scalability, and customization, but it comes with a steep learning curve, resource-intensive setup, and complexity in maintenance. The platform's powerful modularity can be challenging for new developers, and the cost and ecosystem size may not suit smaller projects.
What problems is the product solving and how is that benefiting you?
Spryker addresses the need for scalable, flexible, and highly customizable eCommerce solutions. It benefits me by providing a powerful framework that accelerates development and supports complex integrations and business-specific customizations efficiently
great product easy to use
What do you like best about the product?
demo is good i like the product will be looking forward
What do you dislike about the product?
nothing in perticular user interface should be impoved
What problems is the product solving and how is that benefiting you?
giving easy solution for all problems
A promising start
What do you like best about the product?
Spryker has an easy user interface and it's quite simple to step in
What do you dislike about the product?
Difficult to get what are the 'out of the box' features.
What problems is the product solving and how is that benefiting you?
Purchase service digitalization
I m still learning
What do you like best about the product?
The simplicity to manage products, as tecnical datas and other specificities.
What do you dislike about the product?
I feel it is very "product friendly", for other type of contents, its harder to understand what you can do pr not.
What problems is the product solving and how is that benefiting you?
Our clients are able to buy from different dellers in one platform.
Pros and Cons of a Robust E-Commerce Solution
What do you like best about the product?
It is a powerful, flexible, and scalable e-commerce platform that can handle complex and individual business models and requirements.
It has a modular and customizable setup that allows users to choose and integrate the features and third-party services they need.
It has a growing and innovative solution that is future-proof and offers a fast time-to-market.
It has a modular and customizable setup that allows users to choose and integrate the features and third-party services they need.
It has a growing and innovative solution that is future-proof and offers a fast time-to-market.
What do you dislike about the product?
It has a learning curve that requires technical skills and resources to master and implement.
It has a higher cost and maintenance effort that may not be suitable for small or budget-conscious businesses.
It has a higher cost and maintenance effort that may not be suitable for small or budget-conscious businesses.
What problems is the product solving and how is that benefiting you?
We needed a solution to extend our sales channels to cover B2B customers eCommerce needs. Also the possibility scale in the future to configurator use and punchout systems was a requirement.
Modular and flexible Commerce Framework
What do you like best about the product?
- Flexible, modular and future-proof architecture
- Provides lots of OOTB features
- State machine provides lots of flexibility when it comes to customizing the OMS part
- Motivated and skilled people behind the product
- Smooth GoLive experience
- Provides lots of OOTB features
- State machine provides lots of flexibility when it comes to customizing the OMS part
- Motivated and skilled people behind the product
- Smooth GoLive experience
What do you dislike about the product?
- Steep learning curve, developer experience could be improved (e.g. documentation)
- Access to production system (logs etc.) needs improvement, but already on the roadmap
- Hiring people with relevant experience is quite hard since the product is relatively new
- Access to production system (logs etc.) needs improvement, but already on the roadmap
- Hiring people with relevant experience is quite hard since the product is relatively new
What problems is the product solving and how is that benefiting you?
Spryker helps to build custom, non standard business models on top of a strong framework with lots of commoditized commerce features which can easily be used
Digital Commerce PaaS service, supporting various e-commerce use-cases, in a comprehensive package
What do you like best about the product?
Supports multiple e-commerce use-cases, such as B2C and Marketplace
Enterprise-grade architecture, API-first
Scalable Cloud-based offering
Clear onboarding process
Enterprise-grade architecture, API-first
Scalable Cloud-based offering
Clear onboarding process
What do you dislike about the product?
Steep learning curve for PHP developers who are not exposed to entrprise architecture principles (e.g. like Java EE)
Lacks in certain key funcional areas, especially in Marketplace module
Lacks in certain key funcional areas, especially in Marketplace module
What problems is the product solving and how is that benefiting you?
Provides a solid e-commerce platform, which can be extended to meet our specific functional requirements and can scale according to meet our needs
Complex Solution with potential to become the leader in E-Commerce
What do you like best about the product?
- The willingness to support and help their clients is second to none
- Spryker cares for their client's success and invests massive effort into projects
- Platform offers extreme flexibility to build whatever is needed in a relatively short time
- Architecture and modularity are future-proofed when compared with other E-Commerce platforms
- Developers like using concepts and technologies Spryker is based on
- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.
- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go
- Spryker cares for their client's success and invests massive effort into projects
- Platform offers extreme flexibility to build whatever is needed in a relatively short time
- Architecture and modularity are future-proofed when compared with other E-Commerce platforms
- Developers like using concepts and technologies Spryker is based on
- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.
- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go
What do you dislike about the product?
- Almost non-existing developer community, documentation for developers often not up to date
- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)
- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery
- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market
- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked
- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)
- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack
- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of
- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)
- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery
- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market
- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked
- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)
- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack
- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of
What problems is the product solving and how is that benefiting you?
Single flexible, future-proofed E-Commerce platform across multiple markets and business models that internal development teams will maintain and further build upon. Spyker Cloud Commerce OS is the foundation for E-Commerce Growth in years to follow.
Experience with Spryker Commerce OS
What do you like best about the product?
modern archtitecture, modern concept to implement additional functionalities
What do you dislike about the product?
Scalability maturity (as Spryker is a relatively new System), Support
What problems is the product solving and how is that benefiting you?
offering a global PaaS software
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