Connect are the independent communications experts who can transform how your organisation communicates - both internally and externally. We deliver solutions and services that join up your employee and customer communications across platforms, across sites and across countries, in three core areas: Contact Centres, Unified Communications and Network Services. We provide simple, elegant solutions to the most complex problems. We have over 20 years in the Contact Center space and we are an Advanced AWS Partner.
Looking to migrate to a cloud contact centre, but struggling to get started? We can get you up and running with the hugely popular Amazon Connect platform in weeks – or possibly even days. We’ll implement the features you need and provide full training and support to help you make the most of the Amazon Connect portfolio with our skilled professional services teams.
Combine your contact centre with resilient services that increase productivity and create amazing experiences wherever your employees work, with the most innovative customer service solution from Zendesk and Amazon. Connect have developed a solution that rapidly integrates the two platforms, enabling the best use of the capabilities of both solutions, and bringing a wealth of enhanced functionality to both the customer interface and the agent desktop.
Combine your contact centre with resilient services that increase productivity and create amazing experiences wherever your employees work, with the most innovative customer service solution from ServiceNow and Amazon. Connect have developed a solution that rapidly integrates the two platforms, enabling the best use of the capabilities of both solutions, and bringing a wealth of enhanced functionality to both the customer interface and the agent desktop.
Whether you are new to AWS or you have a large estate on the AWS Cloud our certified and highly skilled team can help you build secure, high-performing, resilient, and efficient infrastructure for a variety of applications and workloads. We focus on the six pillars of the Well-Architected Framework—operational excellence, security, reliability, performance efficiency, cost optimization, and sustainability. Connect can also provide custom reviews specialising in contact centre to ensure you are following best practices and getting the maximum benefit from the AWS Cloud for you and your customers. We have over 20 years in the Contact Center space and we are an Advanced AWS Partner.
Looking to migrate to a cloud contact centre, but struggling to get started? We can get you up and running with the hugely popular Genesys Cloud platform in weeks – or possibly even days. We’ll implement the features you need and provide full training and support to help you make the most of Genesys Cloud with our skilled professional services teams
Looking to migrate to a cloud contact centre, but struggling to get started? Here’s the simplest answer. Our Amazon Connect Accelerator service is a packaged offering that can get you up and running with the hugely popular Amazon Connect platform in weeks – or possibly even days. We’ll implement the features you need and provide full training and support to help you make the most of the Amazon Connect portfolio.
Combine your contact centre with resilient services that increase productivity and create amazing experiences wherever your employees work, with the most innovative customer service solution from Salesforce and Amazon. Connect have developed a solution that rapidly integrates the two platforms, enabling the best use of the capabilities of both solutions, and bringing a wealth of enhanced functionality to both the customer interface and the agent desktop.
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