Starfish is a global software company providing communication management solutions for UC & CC platforms. Our technology enables large enterprises to transform manual business processes into automated workflows.
Starfish Migration Solution for Amazon Connect automates the process of migrating agents from legacy Avaya, Cisco and Genesys contact center platforms onto the Connect. Please contact us for updated pricing based on your specific contact center needs
Streamlines and automates the active management of Connect agent configurations quicker, more efficiently and saves time and resources by reducing ticket backlogs Provisioning tasks include Move, Add, Change and Delete (MACD) Management workflows create Amazon Connect resources consistently and reliably using personalized templates and lookup tables Bulk provisioning / Bulk De-provisioning & bulk updating are also accommodated
showing 1 - 2