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About USAN

USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry's best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN's portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade architecture that delivers the highest availability in the industry, with proven scalability to support the largest enterprises. For more information about USAN, please visit our website at


USAN Products (2)
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Product Support Connection

  • Version
  • Sold by USAN

Contact Suite Standard Edition consists of an Agent Desktop interface that is purpose-built for Amazon Connect with no integration work required. This makes it an easy-to-implement application that gives agents the tools and information they need to be efficient and boost customer satisfaction. With...

Free Trial

Product Support Connection

  • Version VIVR4AC 5.2.0
  • Sold by USAN

Starting from $0.99 to $3.67/hr for software + AWS usage fees

USAN's Visual IVR for Amazon Connect provides customers the personalized experience they expect on their mobile devices. The solution adds omnichannel functionality to your Amazon Connect contact flow in order to boost self-service adoption rates and improve customer satisfaction. What It Is: Visual...

Windows, Windows Server 2012 R2 w/SQL Express 2014 Current - 64-bit Amazon Machine Image (AMI)

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