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About SuccessKPIs, Inc

SuccessKPIs is a pure SaaS analytics platform for the Amazon Connect contact center. Using this rich BI tool, users can improve business outcomes through the Artificial Intelligence driven Playbook Builder. Customers can get started in minutes of subscribing and transform performance with actionable analytics.

SuccessKPIs, Inc


SuccessKPIs, Inc Products (3)
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Pure SaaS platform for speech & text analytics for social media, email, audio recording, chat or any kind of un-structured data. Fully built & deployed as a native AWS cloud application, the platform takes you beyond reporting to build playbooks to take action on key business drivers such as churn...


Pure SaaS platform for real-time and historical reports, dashboards, and analytics for IVR, ACD, text, social and recordings. The platform provides fully integrated and end-to-end reporting for the entire contact center operation including speech and text analytics, quality monitoring, and performance...


Pure SaaS platform for real-time and historical reports, dashboards, and analytics for IVR, ACD, call routing, and call recording. The platform provides fully integrated and end-to-end reporting for the entire contact center operation including speech and text analytics, quality monitoring, and performance...

showing 1 - 3