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About NICE

NICE enables organizations to address today's consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world's leading cloud CX platform. We are known for our innovation and comprehensive end-to-end CX approach, combining self-service, empowered agents, and complete performance suite, all embedded with our purpose-built CX Analytics, AI and domain expertise.

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NICE CXone

1,622 external reviews

NICE CXone is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center - and beyond. Imagine the possibilities when your customers are effortlessly guided to quickly resolve their needs directly on your digital properties or matched with a well-prepared agent-every time and on every channel. Plus, with predictive analytics and embedded artificial intelligence (AI), your team can resolve issues faster, personalize each experience - and forge deeper loyalty with each customer.

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