• Sold by CDW

CDW provides Amazon Connect implementation solution accelerators that simplify the cloud migration for your organization. The option of Connect Premier is focused on up to 100 agents. This option focuses on workshops, as well as integrations such as Salesforce, ServiceNow and Zendesk. To improve the customer experience, we also work with your business on FAQ bots. CDW understands the importance of not only the journey of your business, but also the experience and journey of the customer. CDW has proven proficiencies leveraging contact center and AI solutions that allow organizations to realize their desired business outcomes, including increased customer satisfaction and the empowerment of human agents.

• Sold by CDW

The public cloud market is growing exponentially, and with this growth comes the need for technologies that go beyond traditional virtualization, backup, and legacy replication. Cloud adoption can be challenging due to legacy technologies that were never truly designed for the cloud and are overly complex and inefficient. The ability to migrate, manage, protect, and recover data and applications to and within the cloud using purpose-built cloud technologies is key to successful cloud adoption and digital transformation. Zerto, a Hewlett Packard Enterprise company, deeply integrates with VMware to deliver ransomware resilience, disaster recovery (DR), and multi-cloud mobility for on-premises and the cloud.

• Sold by CDW

CDW Amazon Connect Advanced implementation services simplify the cloud migration for your organization. For businesses looking to support over 100 agents, this is a great package that provides our expertise and guidance with our workshops. CDW implementation services include the design, build, test and implementation of everything from flows, queues, FAQ chatbots, integration of Salesforce, ServiceNow, Zendesk, and third-party integrations (custom apps). Depending on where your business is in your journey to the cloud, CDW Amazon Connect services start from a proof of concept all the way to a full implementation.

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CDW connects your Veeam backup environment to the cloud, providing a simplified offsite backup and archival solution. We analyze your data and create lifecycle policies that automatically move data from on-premises to the cloud with the ability to provide simultaneous backups in both locations.

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CDW helps back up your VMware vSphere environment to AWS with Rubrik Cloud Data Management, providing a simplified offsite backup and archival solution. We analyze your data and create lifecycle policies that automatically and seamlessly move data from on-premises vSphere environments to Amazon Simple Storage Service (Amazon S3).

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CDW’s FinOps Accelerator empowers organizations to achieve maximum business value through collaborative, data-driven spending decisions. The workshop equips IT leaders, CIOs, finance teams, and engineering professionals with the tools and knowledge to control cloud costs, maximize efficiency, and optimize your cloud investments. Join us to unlock the full potential of cloud cost optimization and drive tangible results for your organization.

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Every day, the people in your organization make decisions that affect your business. When they have the right information at the right time, they can make the choices that move your company in the right directions.

• Sold by CDW

CDW provides Amazon Connect implementation solutions. Our Connect Starter option is focused on SMB businesses looking to support up to 25 agents. CDW has the expertise to stand up Amazon Connect for our customers and understands simplifying the cloud migration for your organization is important. With CDW as your partner, your journey to the cloud and Amazon Connect services starts from a proof of concept all the way to a full implementation.

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The AWS Learning Needs Analysis (LNA) identifies workforce skill gaps and aligns training to organizational goals. AWS Skill Builder provides scalable, role-based training paths, including certification prep and hands-on labs, to ensure teams acquire the skills needed for effective cloud operations.

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CDW’s Cloud Readiness Assessment (CRA) is designed to help organizations decide if cloud adoption and migration aligns with their business goals and objectives. An experienced team of cloud architects will evaluate your organizational readiness across a spectrum of topics, ranging from current operating models to governance and security requirements. In addition, a detailed analysis of existing IT infrastructure and application portfolio is performed.