Maximus delivers leading-edge digital solutions utilizing a mission-focused, technology-enabled, outcomes-oriented approach. Maximus is the leader for government omni-channel engagement solutions. As a trusted partner, our capabilities include AI and ML, cyber security, application development and modernization, FedRAMP-authorized cloud solutions, infrastructure and architecture engineering, emerging tech solutions, and strategy consulting to meet the mission and move people forward.
As the leading provider of omni-channel contact center services to government customer, Maximus offers deep expertise in Amazon Connect assessments, implementation, and best practices. Our highly trained personnel drive to successful solution turn-ups and reliable operations for customers ranging from first-time CCaaS users to those upgrading from current service. We are experienced in integrating Amazon Connect with other customer required systems (CRM, ticketing, WFM, etc.).
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