Gyst helps contact centers get more value from their Amazon Connect voice channel. Our web API tunes IVR and AI-powered voice experiences in real time by adjusting playback speed, timeouts, and opt-out behavior for each caller. Customers have seen over 30 percent higher IVR engagement and over 20 percent fewer input errors without rewriting their flows. Gyst Analytics shows where callers struggle so teams can reduce handle time and shift more calls to self-service. Gyst technology is protected by U.S. Pat. No. 12,737,035; other patents pending.