About Gyst Technologies

Our technology improves success rates for callers engaging with Conversational AI and Traditional IVR systems. It allows Contact Centers to increase call automation and deliver significantly better caller experiences. Our clients have increased caller engagement in the IVR by over 30 percent, and reduced caller input errors by 20 percent or more. Gyst also improves goal completion for callers, and provides a rich set of analytics on customer behavior in the IVR. And since the cost difference between IVR and Agent handled calls can be 15X the price or more, the economics speak for themselves.