
About Gyst Technologies
Our technology improves success rates for callers engaging with Conversational AI and Traditional IVR systems. It allows Contact Centers to increase call automation and deliver significantly better caller experiences. Our clients have increased caller engagement in the IVR by over 30 percent, and reduced caller input errors by 20 percent or more. Gyst also improves goal completion for callers, and provides a rich set of analytics on customer behavior in the IVR. And since the cost difference between IVR and Agent handled calls can be 15X the price or more, the economics speak for themselves.
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- Sold by Gyst Technologies
Get more out of Amazon Connect with Gyst. Our SaaS offering increases customer use of voice self-service. It also reduces caller input errors, provides rich behavior analytics for your Voicebots and IVR, and delivers significantly better voice user experiences. Our clients have seen increased caller engagement of 30 percent or more, with 20 percent fewer input errors - all with the voice platform they currently use.
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