iCXeed is unique as a partner entirely specialised in customer experience with advanced tier accreditation in Amazon Connect and AI Services. With more than 75 years of combined CX leadership, iCXeed go beyond initial design and implementation with a Managed Innovation Service, supporting clients on a CX innovation journey with analytics, AI, and automation. Serving clients of all sizes from startup to small medium businesses to enterprise. iCXeed are at the intersection of innovation with data and AI for contact centre workloads experienced in achieving strategic outcomes across sectors.