CRM Solutions for Small and Medium Businesses

Better manage your customer relationships, improve sales efficiency, and grow your business.
Braze delivers personalized customer engagements using AWS (1:11)
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Exceed customer expectations with cloud CRM

Move beyond outdated, manual, error-prone spreadsheets. Using a CRM system in the cloud allows you to bring customer engagement to the next level by unifying contact data into one application accessible on nearly any device. It can be powerful enough to help your SMB attract, maintain, and expand those customer relationships at scale. Marketing, sales, and customer service teams can use it to better track their outreach efforts, while your executives can get automated reports at a glance. As your business grows, your CRM needs can easily help you scale up without disconnected contact data.

Amazon Web Services has a network of top software providers specifically for SMBs who can help you begin the process.  Learn about the value of buying CRM applications on AWS Marketplace.

Customer Relationship Management software on AWS

Find, test, and subscribe to CRM software for SMBs on AWS Marketplace.

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Create a frictionless customer experience

How many of your customer support channels are connected? Create a personalized, omnichannel experience that meets customers across email, social media, live chat, and more. Listen to leaders at Zendesk and AWS explain how you can improve fragmented customer support channels with the cloud.

CRM for small business

Why buy CRM software from AWS Marketplace?

Not sure which business applications are right for your business? Check out AWS Marketplace. It’s a curated digital catalog where you can find software and expert guidance to power your SMB. Benefits include:

  • CRM software tailored to your industry or use case
  • Access to flexible pricing models, budget controls, and competitive CRM pricing
  • The ability to roll all of your Marketplace software licensing costs, such as CRM, into one monthly AWS bill

How small and medium businesses use AWS Marketplace

Streamline compliance and policy management

When Redsson needed to seamlessly deploy a healthcare application while meeting all HIPAA compliance requirements, they turned to the AWS Marketplace. By finding and deploying a compliance automation solution there, the company eliminated 4-6 weeks of manual policy rewrites and cut engineering time by 50 percent.

Help customers get visibility into their data

PSI Technologies effectively captured asset health data remotely and aggregated it to better support customers. By finding solutions in the AWS Marketplace, PSI Technologies decreased costs and reduced 70 percent of lone worker health and safety risk exposure.

Reduce software costs and billing overhead

Aioi Nissay Dowa centralized software purchasing and billing management to reduce costs and overhead. AWS Marketplace provided simplified contract management and flexible pricing options so Aioi Nissay Dowa could shorten the approval process from 18 months to a few weeks.

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