AWS Training FAQ

We’re here to help. Get started below with answers to some of our most frequently asked questions.

AWS Training and Certification helps you build and validate your cloud skills so you can get more out of the cloud. We offer both digital and classroom training—delivered virtually and in person—so you can choose to learn online at your own pace or learn best practices from an instructor.

Are you looking for answers regarding AWS Training policies?

  • General Questions
  • Digital Training
    • What's free digital training?

      Digital trainings are unscheduled courses you can take when and where it's convenient for you. They're made up of videos and written content that help you build in-demand cloud skills. 

    • What's included in free digital training?

      Our free digital training gives you access to more than 500 on-demand courses in 17 languages, including Arabic, Chinese (Simplified), Chinese (Traditional), English, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Spanish (LATAM), Thai, and Vietnamese.

    • How do I access free digital training?

      To access our free digital training, create an account or sign into AWS Skill Builder, select a course, and start learning.

      To sign in or create an account on AWS Skill Builder:

      1. Open AWS Skill Builder.
      2. Click Sign In.
      3. Sign in or create an account using one of the following options:
        • AWS Partner: Use your APN Partner Central credentials.
        • Sign into an organization: If your company has a Team subscription, use your company email to sign into your organization's account.
        • Log in with Amazon: Use your Amazon retail account credentials.
        • Amazon employee sign-in: Automatically sign in using authentication.
      4. If you're signing in for the first time, complete your account profile.
    • I'm an AWS Partner. Where do I find digital training?

      You can access AWS Partner training—including on-demand courses, PartnerCast videos, and learning plans—by signing in to AWS Skill Builder with your AWS Partner Central credentials.

    • I’m an Amazon employee. Where do I find digital training?

      If you're an Amazon employee, you can sign into AWS Skill Builder while logged into the Amazon network.

    • What's an AWS Ramp-Up Guide?

      Ramp-Up Guides (RUGs) are reference documents that dive deep into a domain, role, or industry, and feature many different types of training including digital training, classroom courses, videos, whitepapers, certifications, labs, and more.

    • What's a learning plan?

      Learning plans are a subset of RUGs. Learning plans are a recommended collection of digital courses focused on a specific domain or job role. Each learning plan progresses a learner through a series of increasingly challenging courses to aid them in becoming a subject matter expert in the domain or job role. Learners can enroll in the learning plan and track their progress toward completion of the plan. They can also skip around if they do not wish to take the courses in the given sequence. If you have a subscription, self-paced labs will also be included in your learning plan.

    • Which internet browsers do the sign-in methods support?

      The AWS Training and Certification experience works best on the two most recent versions of each of the following:

      • Google Chrome
      • Mozilla Firefox
      • Microsoft Edge
      • Safari
    • When should an individual use AWS Educate vs. AWS Skill Builder?

      Both programs provide self-paced digital training to individual learners who are motivated to build their cloud skills at no cost. AWS Skill Builder is for professional learners and AWS Educate is for pre-professionals who are not yet working in the cloud, such as K-12 students, higher education and/or vocational students, and job training participants.

      AWS Educate learners can register without an Amazon.com account, which enables access to learn and practice cloud skills on the AWS Console by minors, individuals without credit cards, or those who do not want to create an account. In addition, AWS Skill Builder has a broad and deep content library (500+ digital courses), across all levels, from fundamental to advanced.

      AWS Educate offers fundamental content curated specifically for self-motivated, new-to-the-cloud learners through an easy-to-navigate and adaptive user experience that guides learners to new courses of interest, while keeping in-progress content displayed so learners never forget where they left off. 

  • Classroom Training
    • What's included in classroom training?

      Classroom training includes live classes with instructors who teach you in-demand cloud skills and best practices using a mix of presentations, discussion, and hands-on labs.

      You can ask questions, work through solutions in person, and get feedback from AWS-accredited instructors with deep technical knowledge.  

    • Where do I find classroom training?
      You can find our in-person and virtual classroom training on AWS.training.
    • How do I create an aws.training account?

      To create an aws.training account:

      1. Go to https://www.aws.training
      2. Select Sign In.
      3. Sign in or create an account using one of the following options:
        • AWS Partner Network: Use your APN Partner Central credentials.
        • Sign into an organization: Use your company email to sign into your organization's account.
        • Log in with Amazon: Use your Amazon retail account credentials.
        • Amazon employee sign-in: Automatically sign in using authentication.
      4. If you're signing in for the first time, complete your account profile.
    • Which classroom training courses are offered virtually?
      All Classroom Training courses are currently delivered virtually.
    • How do I access a virtual classroom course I registered for?
      Check your email for a registration confirmation email. This email will have instructions for how to register for access to course materials and the lab environment. Please complete the steps in that email before class.

      Instructions for the day of class:
      1. Go to https://www.aws.training.
      2.  Select Sign In.
      3. After you've signed in and returned to the Dashboard, hover over My Account and select Transcript.
      4. Find your class, expand the listing by selecting the arrow to the left of the class name and then select Open. You'll be redirected to a page with a blue Launch link.
      5. Select the link and you'll be redirected to Cisco Webex to join your class. Please note the following:
        • The blue Launch link will be present up to 15 minutes before the start of the session. If you hit a Webex login wall prompting you for a Session ID, that means your Instructor hasn’t started the session. Please go back to your course and try to Launch again. You will only be able to launch if its within 15 minutes of the start of the session and if your Instructor has started it.
        • If you have a pop-up blocker enabled, you will need to disable it for Webex to launch.
        • If you're using a Mac, please disconnect from VPN, if possible, to reduce lag.

       

    • What's private (on-site or virtual) training?

      Private training can help your team meet your business objectives sooner. We can work with you to develop a training strategy, and then bring a dedicated instructor directly to you—in person or virtually—to train your staff. Contact us for more information.

    • What are the classroom requirements for private (on-site or virtual) training?

      If you are hosting private on-site training, it is critical that you provide a classroom environment with the following resources:

      • Large whiteboard with markers
      • LCD projector and screen
      • Power cables for each attendee
      • Internet access for instructor (preferably wireless)

      If you don't provide these resources, AWS may be unable to provide all or a portion of the training you've arranged.

  • Individual subscription
  • Team subscription