Smart Products and Services

Create new revenue opportunities by building smart products and machines with cloud technologies

Make your products and machines smarter

Enable digital customer engagement and improve quality with your connected, smart
product together with AWS.

Focus on making your products smarter for a better customer experience, not on the infrastructure needed to make it happen.
Valuable insights generated with data from smart products and machines can help improve product quality and enhance customer experience. AWS can help you build smart, connected products and machines using cloud technology. AWS services provide IoT, machine learning, AI, and data lakes that help manufacturers collect, store, analyze, and act on product and machine data.
Smart Products & Services | Amazon Web Services (2:24)


Enhance user experience
Improve customer experiences with smart products and machines by tailoring products to their needs and usage, and enable communication from product-to-product (P2P) or machine-to-machine (M2M).
Improve product quality
Leverage data from products and machines in the field to better understand how customers use your products. Then apply these findings to innovate and improve the quality of your offerings to remain competitive.
Create new revenue streams
Move beyond a one-time sales model to new recurring fee service models, new Maintenance Repair and Operations (MRO) models, and new ways to monetize after-sale enhancements.

Smart Products & Services Solutions

Explore use cases

Connected Products

Quickly build and design differentiated products for end customers and engage AWS Partners for implementation support.

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Guidance for Connected Products with SimpleIOT on AWS

This Guidance helps you implement SimpleIOT, an intuitive system for creating cloud-connected IoT devices from the ground up. SimpleIOT helps you rapidly set up a fully functional serverless IoT framework in an AWS account.

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IoT Device Simulator

IoT Device Simulator provides a web-based graphical user interface (GUI) console that enables customers to create and simulate hundreds of virtual connected devices, without having to configure and manage physical devices, or develop time-consuming scripts.

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Get started with select AWS services

Easily and securely connect devices to the cloud
Detect abnormal equipment behavior by analyzing sensor data
Reduce unplanned equipment downtime with predictive maintenance and machine learning
Build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows
Build, deploy, and manage intelligent devices and software faster
Object storage with industry-leading scalability, availability, and security for you to store and retrieve any amount of data from anywhere

Customer stories

See how manufacturers use AWS to enhance customer value by offering innovative, unique smart products.

Kemppi logo

How Kemppi took its IoT solution to market faster and saved 50% on development

See how Kemppi used AWS to bring its IoT solution for its flagship welding machine to market and cut the cost of software development by approximately 50 percent.

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How Kemppi took its IoT solution to market faster and saved 50% on development
iRobot Case Study

iRobot case study

iRobot, a leading global consumer robot company, migrated its mission-critical platform to the AWS Cloud to remove the burden of programming devices from the consumer and ensure each device understands the home.

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Zimplistic supports sale of 20,000 Rotimatics using AWS

Zimplistic supports sale of 20,000 Rotimatics using AWS

Zimplistic, a Singapore-based startup, leverages AWS infrastructure IoT capabilities to process over 84-million data packets a day and scale for the future.

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Game character standing in front of a emerald-hued sky

UNOX meets 95% of service-level customer requests

UNOX, which designs and manufacturers smart ovens, went all-in on AWS. By migrating its SAP system and adopting AWS serverless services, UNOX has experienced an overall increase in cost savings and customer satisfaction.

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See how AWS can help you launch new revenue opportunities in the Smart Products and Services Infographic 

Innovate with key industry partners

PTC logo

PTC helps industrial companies create value for themselves, their customers, and the world. Its ThingWorx® IoT platform enables organizations to create IoT applications and generate business value for a variety of use cases.

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Hitachi Vantara logo

Hitachi Vantara, LLC delivers service-level-driven outcomes for demanding applications on the AWS Cloud from edge to data center to cloud with our comprehensive, enterprise-grade, AWS cloud validated capabilities.

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Wipro Limited logo

Wipro Limited is a leading global information technology, consulting and business process services company that focuses on  cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help manufacturers  adapt to the digital world.

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HCL Technologies logo

HCL Technologies (HCL) is a Premier Consulting Partner that  builds and provides enterprise cloud computing solutions on the AWS platform.

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Capgemini logo

Capgemini is a global leader in consulting, technology services and digital transformation focused on helping manufacturers with the evolving world of cloud, digital and platforms. 

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Seeq logo

Seeq enables process manufacturing organizations to rapidly investigate and share insights from time series data stored in any on-premises historian, Amazon Redshift, and Amazon S3 data service. With diagnostic, monitoring, and predictive analytics powered by innovations in big data and machine learning technologies, Seeq helps organizations turn data into insights that drive process improvement.

Learn more about Seeq »


Check out these whitepapers, videos, and more to get details on how AWS solutions can help you build smarter products and services.

Featured resource

Driving Industry 4.0 with Machine Learning

With industrial companies increasingly looking to digitally transform, this eBook provides guidance on how ML can detect anomalies, enable predictive maintenance, and more.

Optimize your IoT Services for Scale with IoT Device Simulator

Optimize your IoT Services for Scale with IoT Device Simulator

Companies can now offer smarter home devices, smart consumer devices, and many more products. The enormous volume of data emitted from IoT devices can be used to improve performance, efficiency, and develop new service and business models.

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#7: Bringing IT and OT together (featuring Carrier)

#7: Bringing IT and OT together (featuring Carrier)

In this episode, you’ll learn how to bring IT and OT together towards one common goal. You’ll hear from Bobby George, the Chief Digital Officer at Carrier, and Douglas Bellin the Business Development Executive for Industrie 4.0 and Smart Factories at AWS.

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Security Best Practices for Manufacturing OT

Security Best Practices for Manufacturing OT

This whitepaper describes security best practices to design, deploy, and architect these on-premises hybrid manufacturing workloads for the AWS Cloud.

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Get started

Leading manufacturing companies are already using AWS to build smarter products. Contact our experts and start your own AWS Cloud journey today.