With a team of more than 50 skilled technicians, we support medium to large international brands in: Experience Design: starting from high level business requirements we are able to design the functional and technical solution, helping you to create omnichannel customer journeys with associated...
Improve your contact center, in-house voice or chat bots by integrating Amazon Bedrock Enabled framework into your existing infrastructure. This workshop aims to unlock the full potential of Amazon Bedrock within your organization. Participants will explore the 1904labs framework to boost customer...
The GenAI - CustomerService Chatbot is built to revolutionize the way businesses interact with their customers. It provides a scalable, efficient, and highly effective customer service solution, capable of understanding and responding to complex queries with precision. With its advanced AI...
Your customers demand speed and convenience. Research shows that 75% of customers expect to receive service within five minutes of making online contact with a business. With this consulting offer, TensorIoT can help build you the chatbots to meet this demand by giving an immediate intuitive...
Waterfield Tech brings you Connect Xcelerator, a comprehensive solution to fast-track your Amazon Connect deployment, drawing from our extensive experience in successfully implementing hundreds of contact centers. Our tailored packages are designed to meet the unique requirements of your business,...
What Is a Visual Agent? ChoiceView Visual Agent is used by contact center agents, help desk staff, and medical personnel. It allows any visual information available on the agent's screen to be shared with callers by click, drag-and-drop, or copy-and-paste. It can be preloaded with a visual library...
With the best tools on the market, Darede's Managed PBX solution guarantees flexibility to your system, ensuring that any point connected to the Internet can become a virtual extension of your company. In addition, it has easy integration with your current telephony park, like: *CRM...
Linux/Unix, CentOS 2019.10.15 - 64-bit Amazon Machine Image (AMI)
Configuration 1: Parly Assist – Smart Bot (Multilingual, Multichannel, Self-Service Chatbot) An Amazon Contact Centre Intelligence Partner Offering – Flagship Customer Ryanair Purpose: Handle High Volume Low Value Conversations to reduce pressure on the Contact Centre. Application: Customer...
USAN is a company that specializes in providing end-to-end design, integration, and deployment services for Amazon Connect, the cloud-based contact center offering from AWS. Our services are designed to deliver tangible business benefits with rapid deployment, as we have a track record of migrating...
Artificial intelligence is empowering contact centers to enhance their business by boosting your contact center's operational efficiency and improving your customer's experience. Finding the right AI solution for your business is more complex than just adding a chatbot popup to your website. The...
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