Acqueon Engagement is a comprehensive Campaign Management solution for Amazon Connect. It lets you engage prospects and customers using voice, 2-way messaging, and emails for sales, service, and collections. It features a built-in CDP, an auto-dialer supporting preview, progressive, predictive, and...
XAPP AI's Conversational Self Service for AWS CCI provides a quick and easy way to get a conversational virtual agent answering questions for your customers based on the content in your existing publicly available web based help center. Conversational Virtual Agent - Chat and Voice * Available...
Starting from $0.27 to $0.27/hr for software + AWS usage fees
*Note* Instance type t3.medium or t3a.medium is recommended for up to 256 Mbps baseline bandwidth. For larger bandwidth requirements, instance type c5n.large is recommended for up to 3 Gbps baseline bandwidth. As cloud computing is built on top of network layer, the ability to visualize network...
Linux/Unix, Debian 11 - 64-bit Amazon Machine Image (AMI)
Get a company-branded, video, and voice conference solution with TokTown. We offer a fully customizable video chat experience where you can define your own look and feel. Choose to run the solution in our cloud or your own AWS account to ensure the safety and privacy of your video sessions. TokTown...
Enghouse Interactive Vidyo is the best-in-class video solution engineered to work natively within Amazon Connect. With its seamless integration to the Contact Control Panel, Vidyo provides callers and agents an unparalleled experience when moving from device or desktop chat sessions to real-time...
Glia has developed the world's leading digital engagement platform designed exclusively for the financial services industry. Glia provides many of the world's leading financial institutions with an end to end platform delivering seamless transitions between digital communications channels including...
With omni channel call scheduling, seamless channel transitions, automated SMS notifications, and insight through real-time customer feedback and robust analytics, Mindful shows up at critical journey points to provide a premier experience across every touchpoint. Create the perfect time every...
XCalibur Amazon Connect Dashboard provides visual statistics in real-time and historic for agents, queues and the information can be made available for in depth data analysis. In addition Lake provide Amazon Connect enablement services for standard and complex deployments, including CRM and host...
Oration enables contact centres to deliver full natural language call routing solutions with no technical capability. The product is designed to enable Contact Centre managers to fully control, monitor and analyse the call routing experience to reduce AHT, deflect calls through targeted banner...
Supercharge Amazon Connect with ConnectPath CX the low-cost contact center solution built on Amazon Connect. ConnectPath CX is an omnichannel wrapper for Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX? Nothing...
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