Overview
Amazon Connect module can be added to practically any Amazon Connect contact center solution. Includes a separate UI to populate and update the directory contacts.
Offers voice recognition and routing to internal Amazon Connect endpoints as well as external phone numbers for directory contacts.
Offers chat bot recognition and routing to specific agents for directory contacts.
Sold by | ASA Solutions |
Categories | |
Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
No support is offered for this product