Overview
Aisera Agent Assist elevates the support experience, boosting agent productivity and user satisfaction. With domain specific LLMs and AI Search capabilities, agents can use real-time conversational insights and search for information to provide personalized service for users. Aisera Assist also enables workflow and knowledge-base article draft generation to fill in knowledge gaps and improve service.
Aisera uses AWS cloud computing and infrastructure to operate our SaaS offerings of AiseraGPT, AI Copilot, AI Voice Bot, AI Search and Aisera Assist
Together with AWS, Aisera offers enterprise flexible deployment models that include hosted SaaS and private VPC
Features:
-Embedded AI Agent Assist -Intelligent knowledge article retrieval -Answer and case summary generation -Next Best Action recommendations
Please email info@aisera.com to discuss an AWS MP private offer
Highlights
- Reduce Support Costs
- Optimize Agent Performance
- Enhance Customer Satisfaction
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Up to 1000 users | Priced per user. Up to 1000 users on 1 ticketing/knowledge system | $1.00 |
Up to 10000 users | Priced per user. Up to 10000 users on 1 ticketing/knowledge system | $1.00 |
30 Day Free Trial | 30 day free trial up to 50 users. Priced per user. | $0.00 |
Vendor refund policy
Please contact for refund policy.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
