Sold by: Fluent Commerce
Do you struggle with inventory visibility? Or need to: Show accurate inventory across all channels? Add more websites to your backend? And control what stock you sell on each? What about optimizing your sourcing and fulfillment logic to reduce costs? Or do you have plans to expand globally or through acquisition? If so, Fluent Order Management can help you get control over your inventory availability and fulfillment so you can grow with confidence.
Sold by: Fluent Commerce
Overview
Fluent Commerce is a global software company focused on distributed order management for commerce. Both B2C and B2B organizations rely on their cloud native, highly flexible and fully scalable distributed order management platform to transform fulfillment complexity into a competitive advantage. Fluent Order Management provides accurate and near real-time inventory availability across multiple locations, order orchestration, fulfillment optimization fulfillment location management, in-store pick and pack, customer service, and reporting. This enables retailers, brands, and B2B organizations to fulfill orders profitably while delivering the best customer experience possible.
Fluent Commerce works with organizations such as JD Sports, Prada Group, Ted Baker, Aldo, LVMH and Dulux. For more information visit https://fluentcommerce.com
All pricing is unique to customer requirements and usage. For custom pricing, EULA, and a private contract, please contact info@fluentcommerce.com .
Highlights
- Increase inventory accuracy - Get an accurate view of all your inventory, including in-transit stock so you can reduce overselling, underselling and canceled orders.
- Boost your margin on every order - Optimize fulfillment so you ship from the right location every time, increase profits and reduce the cost to serve.
- Offer a seamless customer experience - Provide convenient delivery, pickup and returns experiences across any channel that inspire customer loyalty.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/36 months | Overage cost |
|---|---|---|---|
Fluent Commerce | Price varies by order volume and velocity of inventory updates | $300,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Do you want to gain an edge in today's competitive e-commerce marketplace? Do you want full visibility of inventory as it progresses throughout your warehouse? An integrated OMS (order management system) and WMS (warehouse management system) solution is crucial for businesses of all sizes. Let Pivotree's advisory and design service capability inform how you can integrate Fluent Commerce's OMS, Fluent Order Management and Pivotree WMS to build a fulfillment solution that can satisfy your business and customers' needs.
Cloud Maturity Assessment
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Bitnami Helm Chart for Fluent Bit
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Up-to-date, secure, and ready to deploy on Kubernetes. Fluent Bit is a Fast and Lightweight Log Processor and Forwarder. It has been made with a strong focus on performance to allow the collection of events from different sources without complexity.
Calyptia Core Agent is from the maintainers and creators of Fluent Bit.
What is Fluent Bit?
Fluent Bit is an open source project that deploys as a lightweight process on your Linux, Windows, MacOS servers as well as your container environments that lets you collect, process, and route logs / metrics / trace data at high speeds.
What is Calyptia Core Agent?
All the features of Fluent Bit with the following:
Enterprise Stability
1 year maintenance, security, and bug fix cycles
Support for extended life operating systems
Premium Features
Advanced control for enterprise environments, including network and throughput controls
Fleet Management and Monitoring capabilities to deploy and manage at scale
Integrations with Splunk, Datadog, New Relic, Elasticsearch, OpenSearch, AWS S3, AWS Kinesis, and more
Extended Support
Service Desk and SLA available
Calyptia Core Agent is a product of Chronosphere (https://chronosphere.io)
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Customer reviews
Jonathan L.
Our Omni-channel strategy enabler
Reviewed on Jul 14, 2023
Review provided by G2
What do you like best about the product?
As one of the key enablers of omni-channel implementation journey, Fluent OMS has approved itself as the most innovative and game-changing product within our enterprise that expediting the progress of fulfilling business strategies, and also expanding more e-business capabilities that are keep up closely with the increasing customer demands. Thanks to the SAAS platform which offers strong scalability and new features released from time to time, our team is able to quickly scale up/down the system capability in response to the campaign, and adept even more omni-channel features/solutions to meet our business expectation.
Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)
Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)
What do you dislike about the product?
The out-of-box design of dashboards is stylish and innovative but to some extend also loses some key elements on the layout such as multiple data filter and data row count, making it sometimes hard to search and operate orders in a batch.
Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.
Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.
What problems is the product solving and how is that benefiting you?
Fluent OMS streamlines the connection among multiple company e-touchpoints making the business ambition of omni-channel roadmap achievable.
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Retail
Process Flow and Dashboard
Reviewed on Jul 13, 2023
Review provided by G2
What do you like best about the product?
I am a digital delivery manager in retail.
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.
What do you dislike about the product?
Global Platform Upgrade, Timeframe and communication.
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).
What problems is the product solving and how is that benefiting you?
We sue Fluent OMS for our "Ship from Store" order management. The workflow is simple to understand and enable us to manage it with our partner in an effective way.
Retail
Streamline your Order Management operations effortlessly with Fluent
Reviewed on May 31, 2023
Review provided by G2
What do you like best about the product?
Fluent provides businesses with the flexibility to easily customize their order management workflows according to their unique needs. Configuring workflows, automating processes, and setting up business rules is straightforward, ensuring the platform is adaptable to the unique business scenarios.
Another area to highlight is Fluent’s Omnichannel orchestration. It seamlessly manage orders and inventory across multiple channels. For our customer it's online, in-store, and a drop-ship network, Fluent's platform ensures consistent and efficient order orchestration for a superior omnichannel experience.
As a Consultant, Fluent also provides good support and has a team of experts who are always available. Their expert team helps our development team quickly resolve any issues or queries, minimizing disruptions and maximizing the platform's potential.
Another area to highlight is Fluent’s Omnichannel orchestration. It seamlessly manage orders and inventory across multiple channels. For our customer it's online, in-store, and a drop-ship network, Fluent's platform ensures consistent and efficient order orchestration for a superior omnichannel experience.
As a Consultant, Fluent also provides good support and has a team of experts who are always available. Their expert team helps our development team quickly resolve any issues or queries, minimizing disruptions and maximizing the platform's potential.
What do you dislike about the product?
While the platform's flexibility is an advantage, it may be overwhelming for businesses without dedicated resources or extensive technical expertise. The abundance of customization options can sometimes lead to confusion or difficulties in finding the right balance for some users.
What problems is the product solving and how is that benefiting you?
As a consultant implementing Fluent Order Management, I have witnessed the transformative impact it brings to businesses.
It has resulted in reduced customer service involvement, prevented overselling, and provided a centralized view of inventory for expanded sales channels. These benefits have led to streamlined operations, improved customer satisfaction, and the ability to confidently scale business activities.
It has resulted in reduced customer service involvement, prevented overselling, and provided a centralized view of inventory for expanded sales channels. These benefits have led to streamlined operations, improved customer satisfaction, and the ability to confidently scale business activities.
Brandon M.
Fluent Commerce is a great modern OMS that enables speed to market and early business value release
Reviewed on Dec 22, 2022
Review provided by G2
What do you like best about the product?
Great support from Fluent Commerce, an awesome product that makes it easy to integrate and functionalities that are unrivaled make Fluent an obvious choice.
What do you dislike about the product?
We have yet to find any cons of using Fluent, and have been able to do everything the business requires.
What problems is the product solving and how is that benefiting you?
Our two biggest use cases we needed to address were Order Sourcing and fulfillment from store, and Fluent enabled us to do both relatively quickly. This has resulted in the organisations seeing measurable business value being released quickly.
Shaun B.
Fluent offer the most compelling value proposition for OMS that I have seen for a number of years!
Reviewed on Dec 16, 2022
Review provided by G2
What do you like best about the product?
Fluent are flexible and agile, they deliver near term value with a delivery model designed to provide an MVP rapidly and then iterate thereafter.
What do you dislike about the product?
Historically, their focus has been Enterprise, my view is that there is a gap in the mid market for a proposition such as this.
What problems is the product solving and how is that benefiting you?
We are a ISV partner of Fluent, our propositions and ethos / philosophy are wholly aligned. There is little or no functional overlap and in combination 1+1=3