Overview
Boost your customer experience with the Gen AI-powered Call Center as a Service (CCaaS) Amazon Connect. The Storm Reply Amazon Connect 30-Day Trial Deployment is a quick and easy way to experience the capabilities of a best-in-class Contact Center in the cloud. Highly touted by Gartner and Forrester Research, Amazon Connect focuses on solving the challenges for four key stakeholders in the environment:
- Customers: inconsistent and repetitive experience across channels
- Agents: many disjointed applications requiring weeks of training
- Supervisors: lack holistic data, hindering the improvement of business outcomes
- Admins: technology barriers lead to slow innovation, high cost, and long implementation times
The 30-Day Trial Deployment includes:
- Deployment of a sandbox environment
- Rapid configuration of the “Out of the Box” features of the Amazon Connect platform
- 5 call flows, 5 phone numbers for voice and SMS (basic, without significant customization or integration)
- Reference guide and training - 1 hour for each key stakeholder group: agents, supervisors, admins
- Open “office hours: or platform feature-specific demonstrations – up to 4 hours
Sold by | Storm Reply, Inc. |
Categories | |
Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Email: storm.us@reply.com Website: https://www.reply.com/storm-reply/en/