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    Automate Appointment Booking & Rescheduling using Amazon Connect

     Info
    ConnectGen's Healthcare bot can be utilized for different kinds of services like appointment booking, rescheduling, and emergency customer services.
    Listing Thumbnail

    Automate Appointment Booking & Rescheduling using Amazon Connect

     Info

    Overview

    ConnectGen's Healthcare solution provides emergency customer service through call as a communication medium. Also providing chat and voice support services to book, schedule, reschedule, and cancel appointments, tests, scans, and consultations.

    • Increase Patient Convenience: Patients can reach out on their preferred mode of communication - Chat or Call.

    Decrease Patient Wait Time: Allow patients to reschedule for the earliest available appointment time, reducing wait time on both consultations and tests.

    Algorithm Optimized: Rank and prioritize rescheduling candidates based on the time of day, day of the week, and the duration of the appointment, for optimal results using advanced algorithms.

    Completely Automated: Avoid giving more tasks or responsibilities to your employees; this 100% automated rescheduling process is powered by advanced algorithms.

    Highlights

    • Omnichannel experience.
    • Ease of handling appointments and rescheduling.
    • Increased patient satisfaction.

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    For support, please contact us at support@connectgenus.com  or