ConnectGen's Healthcare solution provides emergency customer service through call as a communication medium. Also providing chat and voice support services to book, schedule, reschedule, and cancel appointments, tests, scans, and consultations.

• Increase Patient Convenience: Patients can reach out on their preferred mode of communication - Chat or Call.

• Decrease Patient Wait Time: Allow patients to reschedule for the earliest available appointment time, reducing wait time on both consultations and tests.

• Algorithm Optimized: Rank and prioritize rescheduling candidates based on the time of day, day of the week, and the duration of the appointment, for optimal results using advanced algorithms.

• Completely Automated: Avoid giving more tasks or responsibilities to your employees; this 100% automated rescheduling process is powered by advanced algorithms.