Overview
ConnectGen's Healthcare solution provides emergency customer service through call as a communication medium. Also providing chat and voice support services to book, schedule, reschedule, and cancel appointments, tests, scans, and consultations.
• Increase Patient Convenience: Patients can reach out on their preferred mode of communication - Chat or Call.
• Decrease Patient Wait Time: Allow patients to reschedule for the earliest available appointment time, reducing wait time on both consultations and tests.
• Algorithm Optimized: Rank and prioritize rescheduling candidates based on the time of day, day of the week, and the duration of the appointment, for optimal results using advanced algorithms.
• Completely Automated: Avoid giving more tasks or responsibilities to your employees; this 100% automated rescheduling process is powered by advanced algorithms.
Highlights
- Omnichannel experience.
- Ease of handling appointments and rescheduling.
- Increased patient satisfaction.
Details
Pricing
Custom pricing options
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For support, please contact us at support@connectgenus.com or